CPI Third (3rd) Edition | Exam 2027 Questions with Verified
Answers | Graded A+
Question 1.
All behavior is communication and distress behavior can be how a person communicates
their distress.
Answer: True
Question 2.
When a person exhibits behavior at the anxiety level of the CPI Crisis Development
Model, what is the recommended staff approach?
Answer: Be Supportive
Question 3.
Our goal at every stage of the CPI Crisis Development Model is to help the person
de-escalate and reach Tension Reduction.
Answer: True
Question 4.
When a person exhibits behaviors at the defensive level of the CPI Crisis Development
Model, what is the recommended staff approach?
Answer: Be directive and supportive
Question 5.
Rationally detaching in a crisis moment helps us respond in a way that positively
influences the situation. What does Rational Detachment mean?
Answer: Recognizing the need to remain professional by managing our own
attitude and behavior
Question 6.
We need to understand the person's Precipitating Factors to help us respond in a way
that positively influences the situation. What does Precipitating Factors mean?
Answer: Factors the influence behavior
‣ What does Integrated Experience mean? Answer: Behavior includes behavior
Question 7.
What does a Supportive approach mean?
Answer: Using an empathic, non-judgmental approach
Answers | Graded A+
Question 1.
All behavior is communication and distress behavior can be how a person communicates
their distress.
Answer: True
Question 2.
When a person exhibits behavior at the anxiety level of the CPI Crisis Development
Model, what is the recommended staff approach?
Answer: Be Supportive
Question 3.
Our goal at every stage of the CPI Crisis Development Model is to help the person
de-escalate and reach Tension Reduction.
Answer: True
Question 4.
When a person exhibits behaviors at the defensive level of the CPI Crisis Development
Model, what is the recommended staff approach?
Answer: Be directive and supportive
Question 5.
Rationally detaching in a crisis moment helps us respond in a way that positively
influences the situation. What does Rational Detachment mean?
Answer: Recognizing the need to remain professional by managing our own
attitude and behavior
Question 6.
We need to understand the person's Precipitating Factors to help us respond in a way
that positively influences the situation. What does Precipitating Factors mean?
Answer: Factors the influence behavior
‣ What does Integrated Experience mean? Answer: Behavior includes behavior
Question 7.
What does a Supportive approach mean?
Answer: Using an empathic, non-judgmental approach
