Mto Bus Handbook Exam | All Questions And Correct Answers | Graded A+ |
Verified Answers | Just Released
1. Safety operations training for bus drivers includes a lesson in safe evacuation procedures in
the event of an accident or emergency. Which of the following statements about bus evacuation
is true? - (CORRECT ANSWER)If time allows, notify the dispatcher about evacuation location,
conditions, and type of assistance needed.
2. Disruptive riders can seriously affect the overall safety onboard, so they must be handled
immediately. Which of the following is the most appropriate next step by the bus operator? -
(CORRECT ANSWER)Request assistance via bus radio.
3. Aside from being responsible for transporting all passengers safely to their chosen destinations
on time, the bus operator is also a representative of ______________. Which of the following is
missing from part of the given above? - (CORRECT ANSWER)the agency
4. Which of the following is used to refer to an individual's manner of reacting quickly and
positively? - (CORRECT ANSWER)Responsiveness
5. If a bus operator failed to comply with a customer's request, which of the following should be
avoided? - (CORRECT ANSWER)Making specific statements
6. A bus operator is explaining some matters to a concerned rider. What must be avoided by the
operator? - (CORRECT ANSWER)Using technical terms
Using industry-specific terms
Disclosing detailed data about the agency
All of the above
7. Which of the following body languages is most helpful when listening to a rider who is asking
a question or complaining about an issue? - (CORRECT ANSWER)Leaning towards a rider
8. Which of following describes Bronx Kill? - (CORRECT ANSWER)It is a bad neighborhood
where a taxi driver is not required to carry passengers after 8:00 PM.
1
Verified Answers | Just Released
1. Safety operations training for bus drivers includes a lesson in safe evacuation procedures in
the event of an accident or emergency. Which of the following statements about bus evacuation
is true? - (CORRECT ANSWER)If time allows, notify the dispatcher about evacuation location,
conditions, and type of assistance needed.
2. Disruptive riders can seriously affect the overall safety onboard, so they must be handled
immediately. Which of the following is the most appropriate next step by the bus operator? -
(CORRECT ANSWER)Request assistance via bus radio.
3. Aside from being responsible for transporting all passengers safely to their chosen destinations
on time, the bus operator is also a representative of ______________. Which of the following is
missing from part of the given above? - (CORRECT ANSWER)the agency
4. Which of the following is used to refer to an individual's manner of reacting quickly and
positively? - (CORRECT ANSWER)Responsiveness
5. If a bus operator failed to comply with a customer's request, which of the following should be
avoided? - (CORRECT ANSWER)Making specific statements
6. A bus operator is explaining some matters to a concerned rider. What must be avoided by the
operator? - (CORRECT ANSWER)Using technical terms
Using industry-specific terms
Disclosing detailed data about the agency
All of the above
7. Which of the following body languages is most helpful when listening to a rider who is asking
a question or complaining about an issue? - (CORRECT ANSWER)Leaning towards a rider
8. Which of following describes Bronx Kill? - (CORRECT ANSWER)It is a bad neighborhood
where a taxi driver is not required to carry passengers after 8:00 PM.
1
