PSS training study guide flashcards
Exam Questions and answers GRADED
A WITH RATIONEL
A consumer expresses they want to give the Peer Support Specialist a gift to show
their appreciation for the help they have received. How would the Peer Support
Specialist respond? - correct answer ✅Answer C. (Thank the consumer for their
thoughtfulness before declining the gift.)
KSA Dimension: 1. Administrative Responsibilities
KSA: 1.2. Maintain professional standards and boundaries by observing the
guidelines established by the agency you represent.
Rationale: This response differentiates itself from the detractors by its
acknowledgement of the consumer's intentions while also maintaining the
standards outlined in the "Integrity" portion of the Peer Code of Ethics.
A Peer Support Specialist is meeting with a consumer's care team to discuss the
consumer's failure to follow through on their treatment goals. What action would
the Peer Support Specialist take to support the consumer? - correct answer
✅Answer: A (Provide the care team with an update on what steps the consumer
has taken since the last team meeting.)
Dimension: 1. Administrative Responsibilities
KSA 1.5. Participate in agency staff meetings, training, individual/group
supervision, care coordination meetings and other relevant professional meetings.
Rationale: The response is correct as it respects the unique role of other members
of the care team while appropriately advocating for the consumer from the Peer
provider perspective
A Peer Support Specialist takes handwritten notes during a check-in with a
consumer. If the Peer Support Specialist is not able to enter the notes into the
consumer's electronic file right away, how would they proceed? - correct answer
✅Answer: A (File the notes in a locked drawer to retrieve and enter later.)
, PSS training study guide flashcards
Exam Questions and answers GRADED
A WITH RATIONEL
KSA Dimension: 1. Administrative Responsibilities
KSA: 1.3. Maintain confidentiality related to mental health and substance use
treatment and services, both internally and externally, to the agency. Rationale:
HIPAA regulations specify that any handwritten notes pertaining to a consumer's
mental health must be kept confidential. The reference is an example of the
guidance given to Peer Support Specialists on how to manage confidentiality in
written materials.
A consumer thinks their diet may have a negative impact on their mental health.
What can the Peer Support Specialist do to help? - correct answer ✅A. (Ask the
consumer about their interest in seeing a nutritionist for an assessment.)
KSA Dimension: 1. Administrative Responsibilities
KSA: 1.4. Collaborate with multidisciplinary team members to coordinate care
(e.g., post-hospitalization, post-incarceration re-entry services, residential
treatment).
Rationale: Peer Support Specialists working with multidisciplinary teams have
additional tools at their disposal; they can work collaboratively with team
members who have other specializations to improve outcomes for consumers. In
this situation, the consumer flags a concern (diet/nutrition) that is not within the
Peer Support Specialist's area of expertise. The Peer Support Specialist would then
collaborate with the treatment team to make a referral to the consumer's primary
care physician to address their concerns
*What is the goal of the harm reduction model for substance use challenges? -
correct answer ✅B. (Decreased overdose risk and improved access to systems of
care.)
KSA Dimension: 2. Behavioral Health Foundations
Exam Questions and answers GRADED
A WITH RATIONEL
A consumer expresses they want to give the Peer Support Specialist a gift to show
their appreciation for the help they have received. How would the Peer Support
Specialist respond? - correct answer ✅Answer C. (Thank the consumer for their
thoughtfulness before declining the gift.)
KSA Dimension: 1. Administrative Responsibilities
KSA: 1.2. Maintain professional standards and boundaries by observing the
guidelines established by the agency you represent.
Rationale: This response differentiates itself from the detractors by its
acknowledgement of the consumer's intentions while also maintaining the
standards outlined in the "Integrity" portion of the Peer Code of Ethics.
A Peer Support Specialist is meeting with a consumer's care team to discuss the
consumer's failure to follow through on their treatment goals. What action would
the Peer Support Specialist take to support the consumer? - correct answer
✅Answer: A (Provide the care team with an update on what steps the consumer
has taken since the last team meeting.)
Dimension: 1. Administrative Responsibilities
KSA 1.5. Participate in agency staff meetings, training, individual/group
supervision, care coordination meetings and other relevant professional meetings.
Rationale: The response is correct as it respects the unique role of other members
of the care team while appropriately advocating for the consumer from the Peer
provider perspective
A Peer Support Specialist takes handwritten notes during a check-in with a
consumer. If the Peer Support Specialist is not able to enter the notes into the
consumer's electronic file right away, how would they proceed? - correct answer
✅Answer: A (File the notes in a locked drawer to retrieve and enter later.)
, PSS training study guide flashcards
Exam Questions and answers GRADED
A WITH RATIONEL
KSA Dimension: 1. Administrative Responsibilities
KSA: 1.3. Maintain confidentiality related to mental health and substance use
treatment and services, both internally and externally, to the agency. Rationale:
HIPAA regulations specify that any handwritten notes pertaining to a consumer's
mental health must be kept confidential. The reference is an example of the
guidance given to Peer Support Specialists on how to manage confidentiality in
written materials.
A consumer thinks their diet may have a negative impact on their mental health.
What can the Peer Support Specialist do to help? - correct answer ✅A. (Ask the
consumer about their interest in seeing a nutritionist for an assessment.)
KSA Dimension: 1. Administrative Responsibilities
KSA: 1.4. Collaborate with multidisciplinary team members to coordinate care
(e.g., post-hospitalization, post-incarceration re-entry services, residential
treatment).
Rationale: Peer Support Specialists working with multidisciplinary teams have
additional tools at their disposal; they can work collaboratively with team
members who have other specializations to improve outcomes for consumers. In
this situation, the consumer flags a concern (diet/nutrition) that is not within the
Peer Support Specialist's area of expertise. The Peer Support Specialist would then
collaborate with the treatment team to make a referral to the consumer's primary
care physician to address their concerns
*What is the goal of the harm reduction model for substance use challenges? -
correct answer ✅B. (Decreased overdose risk and improved access to systems of
care.)
KSA Dimension: 2. Behavioral Health Foundations
