EPD PROTOCOL PILOT
GUIDE V7 ACTUAL
QUESTIONS AND CORRECT
ANSWERS LATEST UPDATE
2026/2027 GRADED A+ .
1. Four incident priorities for law enforcement events✔✔ ANS 1.Oflcer/Deputy Safety
2. Caller Safety
3. Apprehending Suspects
4. Additional Information
2. Three unique challenges associated with law enforcement calls✔✔ ANS 1. Law enforce-ment incidents are dynamic, and response
needs can change quickly.
2. Law enforcement incidents are often reported after they have already occurred.
3. Suspects often flee the scene of law enforcement incidents.
3. Ask each question as unless the answer is or has been
spontaneously provided by the caller.: as written
obvious
4. The dispatcher may move on after asking the question ✔✔ ANS at least twice
5. If the dispatcher senses the caller did not understand the question, the dispatcher✔✔ ANS should rephrase the
question
6. Freelance Question✔✔ ANS A question that is not in the protocol or that does not provide an appropriate clarification or enhancement to a question in
the protocol.
, 7. Freelance Instruction✔✔ ANS An instruction that is generally considered to be beyond the dispatcher's scope of practice or that is incorrect.
8. Leading Question✔✔ ANS A question that provides a probable answer to a question that may lead callers to give the answer they think the dispatcher wants to
hear.
9. Caller in Danger Protocol (CID): Contains specific questions and instructions for callers in immediate danger.
10. For 1st party caller in a sinking vehicle, obtaining an exact location, when not immediately available, should
or should not delay PAIs?: should not
11. Weapon suffix should only be used if a weapon was involved. T/F: True
12. The absence of a weapon suffix does not indicate there are "no weapons" but that the caller does not have
information regarding weapons. T/F: True
13. A call for service involving a PAST event (as defined by local authority) that does not require a full
interrogation because, by the caller's assessment, the suspect, person, or vehicle is not in the area✔✔ ANS COLD
CALL
14. A situation in which there is evidence to suggest minor or unknown in-juries✔✔ ANS Low Mechanism
15. A situation in which there is evidence to suggest serious injuries as a result of the mechanism of injury✔✔ ANS
High Mechanism
16. Directly involved in the incident as a victim, a suspect, or a caller in crisis✔✔ ANS First Party Caller
17. Someone who is at the scene but not the victim or suspect✔✔ ANS Second Party Caller
18. Someone who is not on the scene or in the immediate area✔✔ ANS Third Party Caller
19. Public Safety Communications Entity (Not an Alarm Monitoring Company)-
: Fourth Party Caller
20. determinants allow early dispatch initiation for specific immediate dangers✔✔ ANS ECHO
Determinants
21. Caller in imminent danger
Officer down / needs urgent assistance Sinking Vehicle
Vehicle in Floodwater
Accelerator Stuck & Can't Stop Vehicle Active Assailant
(Shooter)
Are All Examples Of✔✔ ANS ECHO Situations
22. When multiple crimes are reported, choose the protocol that best address the or event✔✔ ANS most critical or
GUIDE V7 ACTUAL
QUESTIONS AND CORRECT
ANSWERS LATEST UPDATE
2026/2027 GRADED A+ .
1. Four incident priorities for law enforcement events✔✔ ANS 1.Oflcer/Deputy Safety
2. Caller Safety
3. Apprehending Suspects
4. Additional Information
2. Three unique challenges associated with law enforcement calls✔✔ ANS 1. Law enforce-ment incidents are dynamic, and response
needs can change quickly.
2. Law enforcement incidents are often reported after they have already occurred.
3. Suspects often flee the scene of law enforcement incidents.
3. Ask each question as unless the answer is or has been
spontaneously provided by the caller.: as written
obvious
4. The dispatcher may move on after asking the question ✔✔ ANS at least twice
5. If the dispatcher senses the caller did not understand the question, the dispatcher✔✔ ANS should rephrase the
question
6. Freelance Question✔✔ ANS A question that is not in the protocol or that does not provide an appropriate clarification or enhancement to a question in
the protocol.
, 7. Freelance Instruction✔✔ ANS An instruction that is generally considered to be beyond the dispatcher's scope of practice or that is incorrect.
8. Leading Question✔✔ ANS A question that provides a probable answer to a question that may lead callers to give the answer they think the dispatcher wants to
hear.
9. Caller in Danger Protocol (CID): Contains specific questions and instructions for callers in immediate danger.
10. For 1st party caller in a sinking vehicle, obtaining an exact location, when not immediately available, should
or should not delay PAIs?: should not
11. Weapon suffix should only be used if a weapon was involved. T/F: True
12. The absence of a weapon suffix does not indicate there are "no weapons" but that the caller does not have
information regarding weapons. T/F: True
13. A call for service involving a PAST event (as defined by local authority) that does not require a full
interrogation because, by the caller's assessment, the suspect, person, or vehicle is not in the area✔✔ ANS COLD
CALL
14. A situation in which there is evidence to suggest minor or unknown in-juries✔✔ ANS Low Mechanism
15. A situation in which there is evidence to suggest serious injuries as a result of the mechanism of injury✔✔ ANS
High Mechanism
16. Directly involved in the incident as a victim, a suspect, or a caller in crisis✔✔ ANS First Party Caller
17. Someone who is at the scene but not the victim or suspect✔✔ ANS Second Party Caller
18. Someone who is not on the scene or in the immediate area✔✔ ANS Third Party Caller
19. Public Safety Communications Entity (Not an Alarm Monitoring Company)-
: Fourth Party Caller
20. determinants allow early dispatch initiation for specific immediate dangers✔✔ ANS ECHO
Determinants
21. Caller in imminent danger
Officer down / needs urgent assistance Sinking Vehicle
Vehicle in Floodwater
Accelerator Stuck & Can't Stop Vehicle Active Assailant
(Shooter)
Are All Examples Of✔✔ ANS ECHO Situations
22. When multiple crimes are reported, choose the protocol that best address the or event✔✔ ANS most critical or
