bnManagement,
14th bnEdition bnby bnWilliam bnJ bnStevenson
Cha
pter
s
bn1
bn-
bn1
9
,Table bnof bnContents
Chapter bn01 bnIntroduction bnto bnOperations
bnManagement bnChapter bn02 bnCompetitiveness,
bnStrategy, bnand bnProductivitybnChapter bn03
bnForecasting
Chapter bn04 bnProduct bnand
bnService bnDesignbnChapter bn04S
bnReliability
Chapter bn05 bnStrategic bnCapacity bnPlanning bnfor
bnProducts bnand bnServicesbnChapter bn05S bnDecision
bnTheory
Chapter bn06 bnProcess bnSelection bnand
bnFacility bnLayoutbnChapter bn07 bnWork
bnDesign bnand bnMeasurement bnChapter
bn07S bnLearning bnCurves
Chapter bn08 bnLocation bnPlanning
bnand bnAnalysisbnChapter bn08S bnThe
bnTransportation bnModel bnChapter bn09
bnManagement bnof bnQuality bnChapter
bn10 bnQuality bnControl
Chapter bn10S bnAcceptance bnSampling
Chapter bn11 bnAggregate bnPlanning bnand
bnMaster bnSchedulingbnChapter bn12 bnMRP bnand
bnERP
Chapter bn13 bnInventory
bnManagement bnChapter bn14
bnJIT bnand bnLean bnOperations
bnChapter bn14S bnMaintenance
Chapter bn15 bnSupply bnChain
bnManagementbnChapter bn16
bnScheduling
,Chapter bn17 bnProject bnManagement
, Chapter bn18 bnManagement bnof
bnWaiting bnLinesbnChapter bn19
bnLinear bnProgramming
Chapter bn01 bnIntroduction bnto bnOperations
bnManagement
Student:
1. Operations bnmanagers bnare bnresponsible bnfor bnassessing bnconsumer bnwants bnand
bnneeds bnand bnselling bnandbnpromoting bnthe bnorganization's bngoods bnor bnservices.
True False
2. Often, bnthe bncollective bnsuccess bnor bnfailure bnof bncompanies' bnoperations
bnfunctions bnwill bnimpact bnthebnability bnof bna bnnation bnto bncompete bnwith
bnother bnnations.
True False
3. Companies bnare bneither bnproducing bngoods bnor bndelivering bnservices. bnThis
bnmeans bnthat bnonly bnone bnof bnthebntwo bntypes bnof bnoperations bnmanagement
bnstrategies bnare bnused.
True False
4. Operations, bnmarketing, bnand bnfinance bnfunction bnindependently bnof
bneach bnother bnin bnmostbnorganizations.
True False
5. The bngreater bnthe bndegree bnof bncustomer bninvolvement, bnthe bnmore
bnchallenging bnthe bndesign bnandbnmanagement bnof bnoperations.
True False