SGMA 217 Exam With
Questions And Well Verified
Answers Actual Exam!!!
2026
Liquidity Ratio - ANSWER -What tells you if a company is managing its cash flows
appropriately?
Stability Ratio - ANSWER -Tells you how the company has been funded and the
implications of this.
Vision Statement - ANSWER -A concise picture of the company's future direction in term
of value and purpose.
Mission Statement - ANSWER -How the company intends to achieve its vision.
Core Competence - ANSWER -Something a company can do very well
Distinctive competence - ANSWER -Something a company can do better than the
competition
1. Introduction
2. growth
3. cost or shakeout
4. maturity
5. decline - ANSWER -What are the five stages of the industry life cycle
,Porters five forces model - ANSWER -Focuses on the five forces that shape competition
within an industry
1. Risk of new entry by competitors
2. Degree of rivalry
3. bargaining power of buyers
4. bargaining power of suppliers
5. The threat of substitute products. - ANSWER -What are Porters five forces
Strength Weakness Opportunities Threats - ANSWER -SWOT analysis.
Owners, employees, customers. - ANSWER -What are the 3 most critical stakeholder
groups?
compares threats and opportunities from external environment with strengths and
weaknesses of the internal. - ANSWER -What does SWOT do?
external - ANSWER -Which environment does Porters five forces deal with?
A way of measuring whether a company has met customer needs. - ANSWER -What is
gap analysis?
- ANSWER -3 steps of gap analysis?
1. Determine the size of the gap between customer's perceptions and expectations.
2. Determine the cause of the gap. Why are customers unhappy?
3. Take corrective action Show customers they are important to you. - ANSWER -What
are the 3 steps in the gap analysis?
Customer Loyalty - ANSWER -What is the ultimate indicator that you have exceeded
customer needs?
, Characteristics of a company that are considered superior to those of the competition. Also
known as differential advantage. - ANSWER -What is competitive advantage?
Management of Information Systems - ANSWER -Management of people, process and
technology around information is called-
Information systems - ANSWER -The combination of process, people and technology is
called-
Management - ANSWER -What is the process of guiding and directing the development,
maintenance and allocation of resources to achieve an organization's goals?
Using the least amount of resources to accomplish a goal. - ANSWER -What is
efficiency?
The ability to produce the desired result or goods. Doing the right thing. - ANSWER -
What is Effectiveness
1. Design plan to achieve company goals and objectives
2. coordinating and allocating the resources needed
3. Leading personnel through the implementation process.
4. Reviewing result and making any necessary changes. - ANSWER -What is the
managerial process?
The relationship between a leader and the followers who want real changes, resulting in
outcomes that reflect their shared purpose. - ANSWER -What is leadership?
Deciding what needs to be done, who will do it, what is needed to do it, and when and how it
will be done. - ANSWER -What is planning?
Planning, Leading, organizing and controlling - ANSWER -Good management consists of
what four activities?
Questions And Well Verified
Answers Actual Exam!!!
2026
Liquidity Ratio - ANSWER -What tells you if a company is managing its cash flows
appropriately?
Stability Ratio - ANSWER -Tells you how the company has been funded and the
implications of this.
Vision Statement - ANSWER -A concise picture of the company's future direction in term
of value and purpose.
Mission Statement - ANSWER -How the company intends to achieve its vision.
Core Competence - ANSWER -Something a company can do very well
Distinctive competence - ANSWER -Something a company can do better than the
competition
1. Introduction
2. growth
3. cost or shakeout
4. maturity
5. decline - ANSWER -What are the five stages of the industry life cycle
,Porters five forces model - ANSWER -Focuses on the five forces that shape competition
within an industry
1. Risk of new entry by competitors
2. Degree of rivalry
3. bargaining power of buyers
4. bargaining power of suppliers
5. The threat of substitute products. - ANSWER -What are Porters five forces
Strength Weakness Opportunities Threats - ANSWER -SWOT analysis.
Owners, employees, customers. - ANSWER -What are the 3 most critical stakeholder
groups?
compares threats and opportunities from external environment with strengths and
weaknesses of the internal. - ANSWER -What does SWOT do?
external - ANSWER -Which environment does Porters five forces deal with?
A way of measuring whether a company has met customer needs. - ANSWER -What is
gap analysis?
- ANSWER -3 steps of gap analysis?
1. Determine the size of the gap between customer's perceptions and expectations.
2. Determine the cause of the gap. Why are customers unhappy?
3. Take corrective action Show customers they are important to you. - ANSWER -What
are the 3 steps in the gap analysis?
Customer Loyalty - ANSWER -What is the ultimate indicator that you have exceeded
customer needs?
, Characteristics of a company that are considered superior to those of the competition. Also
known as differential advantage. - ANSWER -What is competitive advantage?
Management of Information Systems - ANSWER -Management of people, process and
technology around information is called-
Information systems - ANSWER -The combination of process, people and technology is
called-
Management - ANSWER -What is the process of guiding and directing the development,
maintenance and allocation of resources to achieve an organization's goals?
Using the least amount of resources to accomplish a goal. - ANSWER -What is
efficiency?
The ability to produce the desired result or goods. Doing the right thing. - ANSWER -
What is Effectiveness
1. Design plan to achieve company goals and objectives
2. coordinating and allocating the resources needed
3. Leading personnel through the implementation process.
4. Reviewing result and making any necessary changes. - ANSWER -What is the
managerial process?
The relationship between a leader and the followers who want real changes, resulting in
outcomes that reflect their shared purpose. - ANSWER -What is leadership?
Deciding what needs to be done, who will do it, what is needed to do it, and when and how it
will be done. - ANSWER -What is planning?
Planning, Leading, organizing and controlling - ANSWER -Good management consists of
what four activities?
