SGMA 217 Midterm 2 Exam Questions and
Correct Answers
Question 1
Activity Based Costing (ABC)
Correct Answer
assigns resource costs through all the activities to either produce the product or
acquire it for resale
Question 2
Informal Organization
Correct Answer
the network of connections and channels of communication based on the informal
relationships of individuals inside an organization
Question 3
Collective Bargaining
Correct Answer
the process of negotiating labour agreements that provide for compensation and
working arrangements mutually acceptable to the union and to management
Question 4
Conceptual Skills
Correct Answer
a manager's ability to view the organization as a whole, understand how the various
parts are independent, and assess how the organization relates to its external
environment.
Page 1 of 48
,Question 5
On The Job Training
Correct Answer
Training in which the employee learns the job by doing it with guidance from a
supervisor or an experienced co-worker.
Question 6
Open Shop
Correct Answer
a company where employees do not have to join the union or pay dues or fees to
the union; established under right-to-work laws.
Question 7
Problem-Solving Teams
Correct Answer
usually members of the same department who meet regularly to suggest ways to
improve operations and solve specific problems
Question 8
Market Segmentation
Correct Answer
the process of separating, identifying, and evaluating the layers of a market to
identify a target market
Question 9
Organization Chart
Correct Answer
a visual representation of the structured relationships among tasks and the people
given the authority to do those tasks
Page 2 of 48
,Question 10
Limited Decision Making
Correct Answer
the situation in which a consumer has previous product experience but it unfamiliar
with the current brands available
Question 11
Democratic Leaders
Correct Answer
leaders who solicit input from all members of the group and then allow the
members to make the final decision through a vote
Question 12
Authority
Correct Answer
Legitimate Power, granted by the organization and acknowledged by employees,
that allows an individual to request action and expect compliance
Question 13
Opinion Leaders
Correct Answer
Those who influence others
Question 14
Green Marketing
Correct Answer
The process of selling products based on their environmental benefits
Page 3 of 48
, Question 15
Product Departmentalization
Correct Answer
Departmentalization that is based on the goods or services produced or sold by the
organizational unit
Question 16
Master Brand
Correct Answer
a brand that is so dominant that customers think of it immediately when a product
category is mentioned
Question 17
Corporate Open House
Correct Answer
Persons are invited to an open house on the premises of the corporation; qualified
applicants are encourage to complete an application before leaving
Question 18
Brand
Correct Answer
a name, design, symbol, specific colour, slogan, or any other feature that identifies a
product, distinguishes it from other products, and creates a perception in the minds
of consumers
Question 19
Job Fair
Correct Answer
An event, typically one day, held as a convention centre to bring together
thousands of job seekers and hundreds of companies searching for employees
Page 4 of 48
Correct Answers
Question 1
Activity Based Costing (ABC)
Correct Answer
assigns resource costs through all the activities to either produce the product or
acquire it for resale
Question 2
Informal Organization
Correct Answer
the network of connections and channels of communication based on the informal
relationships of individuals inside an organization
Question 3
Collective Bargaining
Correct Answer
the process of negotiating labour agreements that provide for compensation and
working arrangements mutually acceptable to the union and to management
Question 4
Conceptual Skills
Correct Answer
a manager's ability to view the organization as a whole, understand how the various
parts are independent, and assess how the organization relates to its external
environment.
Page 1 of 48
,Question 5
On The Job Training
Correct Answer
Training in which the employee learns the job by doing it with guidance from a
supervisor or an experienced co-worker.
Question 6
Open Shop
Correct Answer
a company where employees do not have to join the union or pay dues or fees to
the union; established under right-to-work laws.
Question 7
Problem-Solving Teams
Correct Answer
usually members of the same department who meet regularly to suggest ways to
improve operations and solve specific problems
Question 8
Market Segmentation
Correct Answer
the process of separating, identifying, and evaluating the layers of a market to
identify a target market
Question 9
Organization Chart
Correct Answer
a visual representation of the structured relationships among tasks and the people
given the authority to do those tasks
Page 2 of 48
,Question 10
Limited Decision Making
Correct Answer
the situation in which a consumer has previous product experience but it unfamiliar
with the current brands available
Question 11
Democratic Leaders
Correct Answer
leaders who solicit input from all members of the group and then allow the
members to make the final decision through a vote
Question 12
Authority
Correct Answer
Legitimate Power, granted by the organization and acknowledged by employees,
that allows an individual to request action and expect compliance
Question 13
Opinion Leaders
Correct Answer
Those who influence others
Question 14
Green Marketing
Correct Answer
The process of selling products based on their environmental benefits
Page 3 of 48
, Question 15
Product Departmentalization
Correct Answer
Departmentalization that is based on the goods or services produced or sold by the
organizational unit
Question 16
Master Brand
Correct Answer
a brand that is so dominant that customers think of it immediately when a product
category is mentioned
Question 17
Corporate Open House
Correct Answer
Persons are invited to an open house on the premises of the corporation; qualified
applicants are encourage to complete an application before leaving
Question 18
Brand
Correct Answer
a name, design, symbol, specific colour, slogan, or any other feature that identifies a
product, distinguishes it from other products, and creates a perception in the minds
of consumers
Question 19
Job Fair
Correct Answer
An event, typically one day, held as a convention centre to bring together
thousands of job seekers and hundreds of companies searching for employees
Page 4 of 48
