Florida 911 PST Mock Exam Questions and Correct Answers

Florida 911 PST Mock Exam Questions and
Correct Answers
Question 1
PSTs are required to make proper notifications during significant events. Failure to
make proper notifications can result in:
Correct Answer
A break in communication between other shifts, supervisors and field units



Question 2
A criminal offense that is punishable by a term of imprisonment in a county
correctional facility not in excess of one year.
Correct Answer
Misdemeanor



Question 3
Assault is any actual and intentional touching and striking of another person against
that person's will, or the intentional causing of bodily harm to another person.
Correct Answer
False



Question 4
The first 9-1-1 call was made in 1968 in which state?
Correct Answer
Alabama




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,Question 5
Front side of a structure as established by incident command is:
Correct Answer
Alpha



Question 6
The Enhanced 911 system includes ________________.
Correct Answer
ANI/ALI



Question 7
The five phases of an active shooter incident are:
Correct Answer
Fantasy, Planning, Preparation, Approach and Implementation



Question 8
One of the benefits of being a PST is receiving gratuities and gifts.
Correct Answer
False



Question 9
To obtain a PST state certification, a PST must successfully pass the state exam and
complete a:
Correct Answer
232 hour Training Program



Question 10
The PST should explain to the caller why the caller is being placed on hold.
Correct Answer
True




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,Question 11
A stolen vehicle is considered a non-emergency incident.
Correct Answer
True



Question 12
Databases such as the Criminal Justice Information System (CJIS) and the Driver and
Vehicle Information Database (DAVID) user policies prohibit personal access and
dissemination outside business purposes.

Correct Answer
True



Question 13
Emergency medical care provided by paramedics that involve invasive medical
procedures is:
Correct Answer
ALS



Question 14
Maintaining a positive public image and keeping the peace are not primary duties
required of law enforcement officers.
Correct Answer
False



Question 15
________________ is defined as the willful, negligent, or reckless violation of criminal law
or statute which can result in sanctions in the form of imprisonment.
Correct Answer
Criminal Liability




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, Question 16
SLERS is an acronym for:
Correct Answer
Statewide Law Enforcement Radio System



Question 17
Which acts will negatively affect the role of a PST?
Correct Answer
A, B and C (Untruthfulness, Poor Interpersonal skills, Criminal activity)



Question 18
A serious line of duty injury can create significant distress to the telecommunicator.
Correct Answer
True



Question 19
Symptoms of a diabetic emergency may mimic those of _____________________.
Correct Answer
Intoxication



Question 20
Unlawfully entering a dwelling, structure or conveyance with the intent to commit an
offense inside.
Correct Answer
Burglary



Question 21
PSTs are accountable for their actions, both on and off duty.
Correct Answer
True




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