CNA CHAPTER 4 EXAM COMPLETE STUDY
GUIDE WITH SOLVED QUESTIONS
◉ T/F
The three-step process of communication happens over and over.
Answer: T
◉ Verbal communication
Answer: Using your voice to express wants, needs, desires
◉ Nonverbal communication
Answer: Using body language, expressions, or gestures to
communicate a want, need, or desire
◉ Cultural diversity
Answer: different groups of people with varied backgrounds living
together in the world
◉ culture
Answer: learned behaviors that are practiced by a group of people
and are passed on
, ◉ bias
Answer: prejudice
◉ phrases used over and over again that don't really mean anything
Answer: cliches
◉ Fahrenheit abbreviation
Answer: F
◉ Hours of sleep abbreviation
Answer: hs, HS
◉ after meals abbreviation
Answer: pc, p.c.
◉ nothing by mouth abbreviation
Answer: NPO
◉ bowel movement abbreviation
Answer: BM
◉ cardiopulmonary resuscitation abbreviation
GUIDE WITH SOLVED QUESTIONS
◉ T/F
The three-step process of communication happens over and over.
Answer: T
◉ Verbal communication
Answer: Using your voice to express wants, needs, desires
◉ Nonverbal communication
Answer: Using body language, expressions, or gestures to
communicate a want, need, or desire
◉ Cultural diversity
Answer: different groups of people with varied backgrounds living
together in the world
◉ culture
Answer: learned behaviors that are practiced by a group of people
and are passed on
, ◉ bias
Answer: prejudice
◉ phrases used over and over again that don't really mean anything
Answer: cliches
◉ Fahrenheit abbreviation
Answer: F
◉ Hours of sleep abbreviation
Answer: hs, HS
◉ after meals abbreviation
Answer: pc, p.c.
◉ nothing by mouth abbreviation
Answer: NPO
◉ bowel movement abbreviation
Answer: BM
◉ cardiopulmonary resuscitation abbreviation
