ERP final quiz questions exam prep
Which of the following is not one of the four functional areas common among most companies?
Marketing and Sales
Accounting and Finance
Supply Chain Management
Human Resources
Logistics and Distribution Management - correct answersLogistics and Distribution management
A business process can be thought of as:
All of the above, i.e. all of the other answers.
a function that supports one single business entity.
a collection of activities that turns inputs into outputs to create value.
a software package or module inherent in a business.
the flow of work from one functional area of a business to another. - correct answersa collection of
activities that turns inputs into outputs to create value.
Business processes typically span across multiple business functions:
True
False - correct answersTrue
Which of the following entities are included in the information systems used to store, organize, analyze
and deliver information to today's businesses?
procedures
computers
software
people
All of the above, i.e. all of the other answers. - correct answersAll the above
Information systems that are designed to share information across the functional areas of a business are
called:
complete information systems.
linked information systems.
third-party information systems.
integrated information systems.
middleware information systems. - correct answersIntegrated information systems
Business processes only affect external customers and never an internal customer of a business such as
another department in an organization:
Correct!
False - correct answersFalse
, A successful business manager will view all of their company's business functions, processes, and
operations from the perspective of:
a satisfied customer.
a positive cash flow.
an accurate sales forecast.
a maximized revenue.
a profitable sale. - correct answersA satisfied customer
A core software program (or collection of programs) that is used by companies to coordinate and
integrate information across all areas of the business is called:
a server farm.
a mainframe computer.
Apache server software.
the cloud.
an ERP system. - correct answersAn ERP system
One of the benefits of an integrated information system is that the data stored by one functional area of
a business is kept separate from the other functional areas for security purposes:
True
False - correct answersFalse
Which of the following would be a potential benefit of the sharing of information between the
Marketing and Sales function and the Supply Chain Management function of a business?
increased safety stock inventory.
greater chance of incomplete customer orders.
decreased customer satisfaction.
All of the above, i.e. all of the answers are correct.
reduced chance of a stockout. - correct answersreduced chance of a stockout
ndividual and non-integrated information systems for each functional area of a business are known as
silos and/or legacy systems:
True
False - correct answersTrue
Enterprise Resource Planning systems are made possible by all of the following information technology
components except:
increased computer processing capabilities.
increased bandwidth capabilities.
the telegraph.
advances in computer memory and storage capabilities.
a shared database or database management system (DBMS). - correct answerstelegraph
Which of the following is not one of the four functional areas common among most companies?
Marketing and Sales
Accounting and Finance
Supply Chain Management
Human Resources
Logistics and Distribution Management - correct answersLogistics and Distribution management
A business process can be thought of as:
All of the above, i.e. all of the other answers.
a function that supports one single business entity.
a collection of activities that turns inputs into outputs to create value.
a software package or module inherent in a business.
the flow of work from one functional area of a business to another. - correct answersa collection of
activities that turns inputs into outputs to create value.
Business processes typically span across multiple business functions:
True
False - correct answersTrue
Which of the following entities are included in the information systems used to store, organize, analyze
and deliver information to today's businesses?
procedures
computers
software
people
All of the above, i.e. all of the other answers. - correct answersAll the above
Information systems that are designed to share information across the functional areas of a business are
called:
complete information systems.
linked information systems.
third-party information systems.
integrated information systems.
middleware information systems. - correct answersIntegrated information systems
Business processes only affect external customers and never an internal customer of a business such as
another department in an organization:
Correct!
False - correct answersFalse
, A successful business manager will view all of their company's business functions, processes, and
operations from the perspective of:
a satisfied customer.
a positive cash flow.
an accurate sales forecast.
a maximized revenue.
a profitable sale. - correct answersA satisfied customer
A core software program (or collection of programs) that is used by companies to coordinate and
integrate information across all areas of the business is called:
a server farm.
a mainframe computer.
Apache server software.
the cloud.
an ERP system. - correct answersAn ERP system
One of the benefits of an integrated information system is that the data stored by one functional area of
a business is kept separate from the other functional areas for security purposes:
True
False - correct answersFalse
Which of the following would be a potential benefit of the sharing of information between the
Marketing and Sales function and the Supply Chain Management function of a business?
increased safety stock inventory.
greater chance of incomplete customer orders.
decreased customer satisfaction.
All of the above, i.e. all of the answers are correct.
reduced chance of a stockout. - correct answersreduced chance of a stockout
ndividual and non-integrated information systems for each functional area of a business are known as
silos and/or legacy systems:
True
False - correct answersTrue
Enterprise Resource Planning systems are made possible by all of the following information technology
components except:
increased computer processing capabilities.
increased bandwidth capabilities.
the telegraph.
advances in computer memory and storage capabilities.
a shared database or database management system (DBMS). - correct answerstelegraph
