CA Cemetery Manager Exam – Complete Study Guide, Practice Questions With Answers & Licensing Revision Notes

CA Cemetery Manager Exam – Complete Study Guide, Practice Questions With Answers & Licensing Revision Notes Speculation - ANSWER -Salesperson cannot guarantee or represent financial profit of reselling property. Broker may be punished if they had knowledge Advertising - ANSWER -All advertising to include statement that they are acting as a broker/salesperson Broker Requirements - ANSWER -Filled out application, pass test, be a resident of the state, has been salesperson for 2 years, surety bond of $10,000, have and maintain definite place of business, must display sign in conspicuous place that they are a licensed broker (5 1/2" high x 8 1/2" wide) Salesperson Requirements - ANSWER -Fill out application, no exam, properly qualified, no against public interest, intends to carry on business, actually engaging in business Displaying License - ANSWER -Licenses for broker/salesperson must be prominently displayed in the office of the broker. Once salesperson leave employ of broker, salesperson's license goes back to bureau. Certificate of Authority Application - ANSWER -Fill out application and pay fee, must have licensed cemetery manager, investigation to be made of physical status, plans, specs and financing Application shall include (among others): - Application to planning commission for a cemetery use permit - Declaration of dedication to cemetery purposes certified by county recorder - Endowment care trust agreement executed by the board of directors of cemetery authority Cemetery Inspections - ANSWER -Bureau shall inspect books, records and premises. All areas shall be made available to bureau during regular office hours. No prior notification is required. Minimum one inspection per year. Cemetery Manager Designation - ANSWER -A cemetery manager shall be designated at all times. Cemetery must notify bureau of change in designation within 10 days of effective date. Manager must hold a current, unexpired license. Cremated Remains Disposer - ANSWER -A copy of boating and/or pilots license must be posted if disposer is a captain and/or pilot performing the scattering. Must post, at the place of business, the address of the location where cremated remains are stored. Unlicensed scattering is a misdemeanor, each count charged separately Cemetery Regulatory Charge - ANSWER -Yearly charge of $400. $8.50 for each burial, entombment, or inurnment made during the preceding quarter she be paid to the bureau and charges go in the Cemetery Fund Unlicensed Operation - ANSWER -Making interments without a valid unexpired certificate of authority is a misdemeanor and each interment shall be a separate violation Crematory Operations - ANSWER -No crematory shall conduct any cremations: without a written contract, of remains more than 24 hours after delivery (unless embalmed or refrigerated), without contractual relationship with a licensed cemetery authority to dispose of remains not claimed within 90 days. Sharing Cemetery Manager Conditions - ANSWER -- Common Ownership - One cemetery designated as Main Office - Other cemetery is within 60 miles of Main Office - Fill out application, pay fee - Undergo inspection Bureau will notify applicant within 14 days of receipt whether the application is complete and acceptable and shall make a decision within 30 days after application is deemed complete Cemetery Maintenance Standards - ANSWER -Every endowment care cemetery shall have maintenance standards to ensure the property is kept in a condition so as to prevent the cemetery's offensive deterioration, clear delineation of undeveloped cemetery property, may establish written rules and regulations, shall include statement notifying consumers that standards are available for inspection in cemetery office Non-endowment Care Signs - ANSWER -- 16" high and 24" wide - Mounted upright - Black Letters - Heading: NONENDOWMENT CARE SECTION (4" high" - Phrase: This section is nonendowment care interment property (1 1/4" high) Non-endowment Care Contracts - ANSWER -At the head of all contracts shall be printed "The property described herein is NONENDOWMENT CARE Interment Property" in minimum 10 point type with NONENDOWMENT CARE in caps Non-endowment Care Office Signs - ANSWER -- Posted in office where sale is conducted - 8" high and 12" wide - NONENDOWMENT CARE heading in black at least 2" high - "This is a nonendowment care interment property" in black at least 3/4" high Crematory Contracts - ANSWER -Every contract shall include: - Total contract price - Terms of payment - Itemizes: prep of body, storage, permits, cremation, transportation - Provision that any prearrangement is wholly revocable minus 10 percent of earned income as revocation fee within 15 days of notice of revocation Cemetery Contracts Disclaimer - ANSWER -Contract for prearranged cemetery services or commodities, the price at which may be modified at the time of delivery, shall include the following on the face of the contract in 10-point bold type: "YOU, THE PURCHASER, WILL HAVE TO PAY, AT THE TIME OF NEED, ANY ADDITIONAL CHARGES RESULTING FROM PRICE INCREASES FOR THE FOLLOWING PREARRANGED SERVICES AND COMMODITIES:..." Special Trusts - ANSWER -None of the trust corpus shall be used for payment of commission or other expenses of trust administration, revocation fee shall not exceed 10 percent Disinterment Permits - ANSWER -Obtained from the health department or superior court of the county. Permit must be delivered to cemetery authority. Anyone entitled by law to remove any remains can apply for permit. Permit not needed if moved within the same cemetery or removed from plot for which the purchase price is past due or unpaid and moved to a suitable place Disinterment Records - ANSWER -- Date such remains were removed - Name and age of person removed - Cemetery and plot in which remains were