SHRM PRE-ASSESMENT EXAM
PART I: SHRM-CP
1. One of the key PEST factors that can influence an organization’s global talent
acquisition and retention strategies is the following question: Do tax and other
socialized incentives exist that could influence hiring decisions? This factor is
identified as:
A. Political
B. Economic
C. Social
D. Technological
2. What is behavioral engagement?
A. The inherent personality-based elements that make an individual predisposed
to being engaged
B. Workplace conditions or practices that can be improved through organizational
interventions under management’s control
C. The effort employees put into their jobs, which leads to greater value
D. When employees appear engaged but do not feel or think in an engaged way
3. An employee opinion survey is a survey that:
A. Attempts to determine employee perceptions of the quality of management and
the effectiveness of compensation and benefits programs
B. Attempts to measure data on specific issues such as safety procedures or work
processes
C. Focuses on the employee level of satisfaction, commitment, and morale
D. Identifies quality and measure of work–life issues
4. What is a participatory learning method called in which a group of learners,
sitting in the center of a circle, debate or discuss a topic while the remaining
learners observe the discussion?
A. Round robin
B. T-group
C. Role play
D. Fishbowl activity
5. Which of the following job analysis methods has the benefit of defining the job
with a relatively objective approach and also enables analysis to be performed
using computer models?
A. Interview
B. Highly structured questionnaire
C. Open-ended questionnaire
D. Work diary or log
6. Which organizational lifecycle phase features efforts to maximize efficiency out
of every existing element of the business?
A. Introduction
, B. Standardization
C. Maturity
D. Decline
7. What is the purpose of a SWOT analysis?
A. To determine an organization’s operating requirements during an upcoming
fiscal year
B. To identify current market pressures with potential negative impact on the
organization
C. To evaluate organizational merger prospects as part of a due diligence
assessment
D. To assess an organization’s strategic capabilities in comparison to the threats
and opportunities identified during environmental scanning
8. What is the purpose of a mission statement?
A. To specify what activities an organization intends to pursue
B. To provide a guiding image of the future an organization plans to attain
through its strategy
C. To identify beliefs that are important to an organization and that often dictate
employee behavior
D. To identify high-level targets that can become specific measureable objectives
9. Some organizations make sure that the key performance indicators they use to
evaluate organizational strategy are aligned with various sources of value through
a technique called:
A. Balance sheet analysis
B. Balanced scorecard technique
C. SWOT analysis
D. Blue ocean strategies
10. What is the first thing HR leaders must do when engaged in the process of
allocating resources to strategic activities when their HR budget is organized into
two parts: an operational budget that funds ongoing operational activities and a
strategic budget that funds projects aligned with the organization’s strategic
goals?
A. Budget ongoing operational activities first.
B. Budget strategic activities first.
C. Compare previous and current activities and allocations with activities that
support the proposed organizational strategy. Budget strategic activities first as
projects.
D. Compare previous and current activities and allocations with activities that
support the proposed organizational strategy. Create a combined prioritized
budget list. Budget based on this list.
11. What is the HR role, sometimes referred to as an “HR practitioner,” that is
usually the first point of contact for a variety of HR issues?
A. Specialist
B. Generalist
PART I: SHRM-CP
1. One of the key PEST factors that can influence an organization’s global talent
acquisition and retention strategies is the following question: Do tax and other
socialized incentives exist that could influence hiring decisions? This factor is
identified as:
A. Political
B. Economic
C. Social
D. Technological
2. What is behavioral engagement?
A. The inherent personality-based elements that make an individual predisposed
to being engaged
B. Workplace conditions or practices that can be improved through organizational
interventions under management’s control
C. The effort employees put into their jobs, which leads to greater value
D. When employees appear engaged but do not feel or think in an engaged way
3. An employee opinion survey is a survey that:
A. Attempts to determine employee perceptions of the quality of management and
the effectiveness of compensation and benefits programs
B. Attempts to measure data on specific issues such as safety procedures or work
processes
C. Focuses on the employee level of satisfaction, commitment, and morale
D. Identifies quality and measure of work–life issues
4. What is a participatory learning method called in which a group of learners,
sitting in the center of a circle, debate or discuss a topic while the remaining
learners observe the discussion?
A. Round robin
B. T-group
C. Role play
D. Fishbowl activity
5. Which of the following job analysis methods has the benefit of defining the job
with a relatively objective approach and also enables analysis to be performed
using computer models?
A. Interview
B. Highly structured questionnaire
C. Open-ended questionnaire
D. Work diary or log
6. Which organizational lifecycle phase features efforts to maximize efficiency out
of every existing element of the business?
A. Introduction
, B. Standardization
C. Maturity
D. Decline
7. What is the purpose of a SWOT analysis?
A. To determine an organization’s operating requirements during an upcoming
fiscal year
B. To identify current market pressures with potential negative impact on the
organization
C. To evaluate organizational merger prospects as part of a due diligence
assessment
D. To assess an organization’s strategic capabilities in comparison to the threats
and opportunities identified during environmental scanning
8. What is the purpose of a mission statement?
A. To specify what activities an organization intends to pursue
B. To provide a guiding image of the future an organization plans to attain
through its strategy
C. To identify beliefs that are important to an organization and that often dictate
employee behavior
D. To identify high-level targets that can become specific measureable objectives
9. Some organizations make sure that the key performance indicators they use to
evaluate organizational strategy are aligned with various sources of value through
a technique called:
A. Balance sheet analysis
B. Balanced scorecard technique
C. SWOT analysis
D. Blue ocean strategies
10. What is the first thing HR leaders must do when engaged in the process of
allocating resources to strategic activities when their HR budget is organized into
two parts: an operational budget that funds ongoing operational activities and a
strategic budget that funds projects aligned with the organization’s strategic
goals?
A. Budget ongoing operational activities first.
B. Budget strategic activities first.
C. Compare previous and current activities and allocations with activities that
support the proposed organizational strategy. Budget strategic activities first as
projects.
D. Compare previous and current activities and allocations with activities that
support the proposed organizational strategy. Create a combined prioritized
budget list. Budget based on this list.
11. What is the HR role, sometimes referred to as an “HR practitioner,” that is
usually the first point of contact for a variety of HR issues?
A. Specialist
B. Generalist
