IAHSS SUPERVISOR QUESTION WITH
CORRECT ANSWERS
What always stays constant regardless of where you work? - CORRECT ANSWER
✔✔Change
What is the goal of managed care system? - CORRECT ANSWER ✔✔To control coast
Which category in the instruction's organizational chart best describes line officer's
position? - CORRECT ANSWER ✔✔Employees
What is the most important factor in being a security supervisor? - CORRECT ANSWER
✔✔Honesty and Integrity
Who makes most of the critical security decisions in the organization? - CORRECT
ANSWER ✔✔Security Supervisor
What are the two distinct sides of a supervisor's work? - CORRECT ANSWER
✔✔Personnel and tasks
Which of this is not a task assigned for the Supervisor? - CORRECT ANSWER
✔✔Budget
What is the single secret to keeping employees content? - CORRECT ANSWER
✔✔Take care of the little things
Which of these is one of the most important activities that managment has in dealing
with security employees? - CORRECT ANSWER ✔✔Communication
Which of the following is one of the benefits of recognizing employees? - CORRECT
ANSWER ✔✔Promotes teamwork and appreciation
Which of the following principles is not consistant with progressive discipline? -
CORRECT ANSWER ✔✔Punitive action
When administering progressive discipline a supervisor must do what? - CORRECT
ANSWER ✔✔Is not permitted to repeat steps
Which of the following describes the two basic categories of authority? - CORRECT
ANSWER ✔✔Formal and Informal
, The chain of command is often described by which term? - CORRECT ANSWER
✔✔Unbroken line of authority
Teh security profession has a tendency toward which style of management? -
CORRECT ANSWER ✔✔Authoritarian
Which of the following is not a trait of a successful supervisor? - CORRECT ANSWER
✔✔Span and control
What is the difference between managers and leaders? - CORRECT ANSWER
✔✔Leaders do the right thing
According to this chapter, how many basic funtions are there of effective leadership? -
CORRECT ANSWER ✔✔Eight
Which type of leader motivates others by using inspirational approaches? - CORRECT
ANSWER ✔✔Informational leader
Which of the following best defines delegation as described in this chapter? -
CORRECT ANSWER ✔✔A way to multiply effectiveness through others
Which of the following describes a complaint? - CORRECT ANSWER ✔✔Statement of
unhappiness
Which of the following is not a stress factor? - CORRECT ANSWER ✔✔Desire to help
people
How often should the employee hand book be updated? - CORRECT ANSWER
✔✔Every year
Which of the following is not a result of dissatisfaction? - CORRECT ANSWER ✔✔Fair
treatment
Which of the following is not part of the resolution process? - CORRECT ANSWER
✔✔Comprehensive knowledge of policy
What type of act is listening? - CORRECT ANSWER ✔✔Unnatural
What type of questions should you use to gather information? - CORRECT ANSWER
✔✔Open -ended
Which of the following is not a core condition of effective communications? - CORRECT
ANSWER ✔✔Free of distraction
The first part of organization writing is what? - CORRECT ANSWER ✔✔Formatting
CORRECT ANSWERS
What always stays constant regardless of where you work? - CORRECT ANSWER
✔✔Change
What is the goal of managed care system? - CORRECT ANSWER ✔✔To control coast
Which category in the instruction's organizational chart best describes line officer's
position? - CORRECT ANSWER ✔✔Employees
What is the most important factor in being a security supervisor? - CORRECT ANSWER
✔✔Honesty and Integrity
Who makes most of the critical security decisions in the organization? - CORRECT
ANSWER ✔✔Security Supervisor
What are the two distinct sides of a supervisor's work? - CORRECT ANSWER
✔✔Personnel and tasks
Which of this is not a task assigned for the Supervisor? - CORRECT ANSWER
✔✔Budget
What is the single secret to keeping employees content? - CORRECT ANSWER
✔✔Take care of the little things
Which of these is one of the most important activities that managment has in dealing
with security employees? - CORRECT ANSWER ✔✔Communication
Which of the following is one of the benefits of recognizing employees? - CORRECT
ANSWER ✔✔Promotes teamwork and appreciation
Which of the following principles is not consistant with progressive discipline? -
CORRECT ANSWER ✔✔Punitive action
When administering progressive discipline a supervisor must do what? - CORRECT
ANSWER ✔✔Is not permitted to repeat steps
Which of the following describes the two basic categories of authority? - CORRECT
ANSWER ✔✔Formal and Informal
, The chain of command is often described by which term? - CORRECT ANSWER
✔✔Unbroken line of authority
Teh security profession has a tendency toward which style of management? -
CORRECT ANSWER ✔✔Authoritarian
Which of the following is not a trait of a successful supervisor? - CORRECT ANSWER
✔✔Span and control
What is the difference between managers and leaders? - CORRECT ANSWER
✔✔Leaders do the right thing
According to this chapter, how many basic funtions are there of effective leadership? -
CORRECT ANSWER ✔✔Eight
Which type of leader motivates others by using inspirational approaches? - CORRECT
ANSWER ✔✔Informational leader
Which of the following best defines delegation as described in this chapter? -
CORRECT ANSWER ✔✔A way to multiply effectiveness through others
Which of the following describes a complaint? - CORRECT ANSWER ✔✔Statement of
unhappiness
Which of the following is not a stress factor? - CORRECT ANSWER ✔✔Desire to help
people
How often should the employee hand book be updated? - CORRECT ANSWER
✔✔Every year
Which of the following is not a result of dissatisfaction? - CORRECT ANSWER ✔✔Fair
treatment
Which of the following is not part of the resolution process? - CORRECT ANSWER
✔✔Comprehensive knowledge of policy
What type of act is listening? - CORRECT ANSWER ✔✔Unnatural
What type of questions should you use to gather information? - CORRECT ANSWER
✔✔Open -ended
Which of the following is not a core condition of effective communications? - CORRECT
ANSWER ✔✔Free of distraction
The first part of organization writing is what? - CORRECT ANSWER ✔✔Formatting
