Dental office management exam 1-Questions with
Correct Answers
Responsibilities of the dental office manager
1. Oversees all business aspects of running the practice
2. Must understand all clinical aspec ts of the practice as well as business aspects
3. Scheduling
4. Attracting new pt's
5. Evaluating practice goals
6. Financial oversight
7. Patient retention
8. Handling insurance issues
9. Managing invetory
10. Maintaining and updating practice website
11. Maintaining compliance w/ state and federal regulations
12. Equipment maintenance
13. Monitor office correspondence
Educational requirements for the dental office manager
- May have a business background or degree
- May have training in dental office administration or clinical dental assisting
- May be trained on the job
- No state licensure or registration
, - CDPMA no longer offered by DANB
- Professional credentials available
- 3 yr minimum dental office mngt experience
importance of practices philosophy, mission statement, and goals from the point of
view of the dental office manager
If the dental office manager is familiar with the practice philosophy, mission statement
and goals then this ensures a well run dental office
importance of continuing education for the dental team
- CEs are important for all team members
- Required if you are certified or licensed
- Online or seminars
- Enhances professional skills
Define and describe ethics and jurisprudence
Ethics -
1. Ethics is a moral obligation that encompasses professional conduct and judgment
imposed by the members of a particular profession.
2. Ethics is considered a higher standard (moral) than jurisprudence (legal) requirements
3. Constantly changing and evolving
4. Principles of dental ethics and code of professional conduct
Correct Answers
Responsibilities of the dental office manager
1. Oversees all business aspects of running the practice
2. Must understand all clinical aspec ts of the practice as well as business aspects
3. Scheduling
4. Attracting new pt's
5. Evaluating practice goals
6. Financial oversight
7. Patient retention
8. Handling insurance issues
9. Managing invetory
10. Maintaining and updating practice website
11. Maintaining compliance w/ state and federal regulations
12. Equipment maintenance
13. Monitor office correspondence
Educational requirements for the dental office manager
- May have a business background or degree
- May have training in dental office administration or clinical dental assisting
- May be trained on the job
- No state licensure or registration
, - CDPMA no longer offered by DANB
- Professional credentials available
- 3 yr minimum dental office mngt experience
importance of practices philosophy, mission statement, and goals from the point of
view of the dental office manager
If the dental office manager is familiar with the practice philosophy, mission statement
and goals then this ensures a well run dental office
importance of continuing education for the dental team
- CEs are important for all team members
- Required if you are certified or licensed
- Online or seminars
- Enhances professional skills
Define and describe ethics and jurisprudence
Ethics -
1. Ethics is a moral obligation that encompasses professional conduct and judgment
imposed by the members of a particular profession.
2. Ethics is considered a higher standard (moral) than jurisprudence (legal) requirements
3. Constantly changing and evolving
4. Principles of dental ethics and code of professional conduct
