Dental Office Management -Questions with Correct
Answers
The American with Disabilities Act mandates that individuals with disabilities
have accessibility to health care facilities in which are more than 15 employees
True
The money the dental office owes to others
Accounts payable
The method of informing patients of emergency telephone numbers or what to
do while the office is closed
Answering system
Another name for an automatic routing unit for the telephone
Voicemail
In most of today's offices, typing has been replaced with
Word processors
Most offices make sure a back up document is available if everything is lost by
downloading files daily.
True
,In an appointment book, a unit is
10-15 minutes
Appointment books should be written in
Pencil
The best time to schedule young children
Early morning
The time in the appointment book not scheduled
Down time
A reminder of any action that must be taken care of
Tickler file
The fee typically charged by the dentist for a specific procedure
Usual fee/if a procedure is difficult this fee might be raised to reflect the difficulty.
The average that 90% of dentists in the area charge for the same procedure
Customary fee
Items recorded on the day sheet are charges, adjustments for the day and
payments.
, True
Requests for the balance to be paid in full
Statements
Individuals who have dental insurance through their employer
Subscriber
The lists of amounts the carrier will pay for each service
Schedule of benefits
The type of check verified by the bank as "good"
Certified check
Expenses that do not remain constant
Variable expenses
The length of time a product can be stored before it deteriorates
Shelf life
List of everything that was shipped
Packing slip
Small amount of cash that is kept in office for minor expenses
Answers
The American with Disabilities Act mandates that individuals with disabilities
have accessibility to health care facilities in which are more than 15 employees
True
The money the dental office owes to others
Accounts payable
The method of informing patients of emergency telephone numbers or what to
do while the office is closed
Answering system
Another name for an automatic routing unit for the telephone
Voicemail
In most of today's offices, typing has been replaced with
Word processors
Most offices make sure a back up document is available if everything is lost by
downloading files daily.
True
,In an appointment book, a unit is
10-15 minutes
Appointment books should be written in
Pencil
The best time to schedule young children
Early morning
The time in the appointment book not scheduled
Down time
A reminder of any action that must be taken care of
Tickler file
The fee typically charged by the dentist for a specific procedure
Usual fee/if a procedure is difficult this fee might be raised to reflect the difficulty.
The average that 90% of dentists in the area charge for the same procedure
Customary fee
Items recorded on the day sheet are charges, adjustments for the day and
payments.
, True
Requests for the balance to be paid in full
Statements
Individuals who have dental insurance through their employer
Subscriber
The lists of amounts the carrier will pay for each service
Schedule of benefits
The type of check verified by the bank as "good"
Certified check
Expenses that do not remain constant
Variable expenses
The length of time a product can be stored before it deteriorates
Shelf life
List of everything that was shipped
Packing slip
Small amount of cash that is kept in office for minor expenses
