FIRE OFFICER PRINCIPLES AND
PRACTICE - 3RD. EDITION EXAM
What are the 3 roles a Fire Officer perform as according James Page? - Correct
Answers -Supervisor / Commander / Trainer
What are the 4 major changes in a firefighters career - Correct Answers -Completion of
Probation / Promotion to Fire Company Commander / Promotion to Chief Officer /
Retirement
What are James Pages 3 recommendations for fire officers to develop technical
competencies within the fire company - Correct Answers -1. develop a personal training
library
2. know the neighborhood
3.use problem solving scenarios
What is the system used by LAFD to identify tasks performed by each firefighter in
chronological order to analyze them - Correct Answers -Measure of Effectiveness
2 rules of thought in human resource management - Correct Answers -Scientific and
Humanistic Management
In order from lowest to top: Maslows Hierarchy of Needs - Correct Answers -
1.Physiological Needs
2. Safety, Security,
3. Social, affection
4. Esteem-Status
5. Self Actualization
Who developed the manegerial grid - Correct Answers -Blake Mouton
What are Moutons 5 behavior models - Correct Answers -Indifferent / Controlling /
Accomodating / Status Quo / Sound
Mountons 2 fundamental concerns which influence behaviors are ? - Correct Answers -
1. Concern for people 2. Concern for results
Who developed the Scientific Management - Correct Answers -Frederick Taylor
Name the 4 organizations that publish statistics about firefighter injuries and deaths -
Correct Answers -NFPA / USFA / NIOSH / IAFF
,4 components of rehab - Correct Answers -Rest / rehydration / nourishment / medical
examination
3 indicators that training is needed - Correct Answers -Near miss / fire ground problem /
observed performance deficiency
4 step method for fire training / instructing - Correct Answers -Preparation / Presentation
/ Application / Evaluation (PPAE)
Psychomotor skills - Correct Answers -Intial / Plateau / Latency / Mastery
Mayday situations require 2 obligations from fire officers what are they - Correct
Answers -1. Maintain Radio Discipline 2. Maintain company/sector integrity
Types of Power as developed by French & Raven - Correct Answers -Legitimate /
Reward / Expert / Referrent / Coercive
Target person complies in order to obtain rewards believed to be controlled by the agent
- Correct Answers -Reward Power
Target complies due to belief that the agent has special knowledge - Correct Answers -
Expert Power
Target complies due to admiration or identification w/ agent & seeks approval - Correct
Answers -referrent power
Target complies in order to avoid punishment believed to be controlled by agent -
Correct Answers -Coercive Power
Target believes agent has right to make the request and target has obligation to comply
- Correct Answers -Legitimate Power
Gary Yukl updates power to 2 types: - Correct Answers -Positional / Personal
Positional Power includes - Correct Answers -Legitimate / reward / coercive /information
/ ecological
this power is definded by role an individual has within the organization
Personal Power includes - Correct Answers -expert / referent ...reflects the
effectiveness of the individual
What are the phases of the conflict resolution model - Correct Answers -Listen & take
notes /. active listening / paraphrase & receive feed back / Don't explain or excuse
,5 step process for decision making - Correct Answers -1. Define the problem 2.
Generate Alternative Solutions
3. Select a solution
4. Implement Solution
5. Evaluate the result
Which aspect of problem solving is most difficult - Correct Answers -implementation
phase
4 types of special extinquishing agents - Correct Answers -carbon dioxide / wet or dry
chemical / halon / foam
This organization has considerable experience w/ tracking evacuees - Correct Answers
-American Red Cross
What is LEPC? - Correct Answers -Local Emergency Planning Council : requires
companies to submit info to the Fire dept regarding hazardous materials
Communication Cycle - Correct Answers -Message / Sender / Medium / Receiver /
Feedback
Enviromental noise contains 2 conditions - Correct Answers -Physical / Sociological
What organizational component is created to group tactical components at an incident -
Correct Answers -Branch
Laymans 5 step size up process - Correct Answers -1. Facts 2. Probabilities 3. Situation
4. Decision 5. Plan of Operation
National Fire Academies Size up process consists of : - Correct Answers -Phase 1:
Preincident Info
Phase 2: Initial Size up
Phase 3: Ongoing Size Up
What are the 2 components to an IAP - Correct Answers -1.Development of appropriate
strategy
2. Development of tactics to accomplish the strategy
3 activities in Crew Resource Management are - Correct Answers -1. Avoidance 2.
Entrapment 3. Mitigation
what are the components of the Triangle of Leadership - Correct Answers -trust &
respect / Leadership skills / Effective leadership
What are 2 skills needed for subordinates to express concerns to superiors? - Correct
Answers -Inquiry / Advocacy
, What organization started the Near Miss reporting system - Correct Answers -IAFC
The near miss program is based on Aviation Safety Reporting System using tools from
what US Navy Program? - Correct Answers -Human Factors Analysis & Classification
System
How often do firefighters / officers review the near miss reports - Correct Answers -
Annually, Every August
Name the levels of HFACS - Correct Answers -level 1: Unsafe acts
Level 2: Preconditions to unsafe acts
Level 3: Unsafe Supervision
Level 4: Organizational Influences
Unsafe Acts or Level 1 of HFACS has 2 categories ......they are - Correct Answers -1.
Errors : considered unintentional/based on decisions, skills or perceptions
2. Violations: intentional act classified as either routine or exceptional
Which level of HFACS is the most dificult to analyze & includes the operating culture of
a department? - Correct Answers -Level 4: Organizational Influences
Level 3 / Unsafe Supervision in HFACS has 4 categories. They are: - Correct Answers -
1. inadequate supervision
2.allowing inappropriate operations
3.failure to correct known problems
4. supervisory violations
Which level of HFACS analyzes substandard conditions / practices of the individuals
involved: - Correct Answers -Level 2: Preconditions to Unsafe Acts
What is the second leading cause to firefighter fatalities - Correct Answers -Traumatic
Injuries
What is a common scenario in single firefighter fatalities investigated by NIOSH -
Correct Answers -Lack of an effective IMS that includes a accountability component
What are the 2 organizations which provide accreditation to fire service professional
certification systmes - Correct Answers -IFSAC : provides services to ceritficate issuing
agencies/ colleges & universities
NBFSPQ or "Pro Board"
5 steps for developing a training program - Correct Answers -1. Assess Needs
2. Establish Objectives
3.Develop the training program
4. Deliver the Training
PRACTICE - 3RD. EDITION EXAM
What are the 3 roles a Fire Officer perform as according James Page? - Correct
Answers -Supervisor / Commander / Trainer
What are the 4 major changes in a firefighters career - Correct Answers -Completion of
Probation / Promotion to Fire Company Commander / Promotion to Chief Officer /
Retirement
What are James Pages 3 recommendations for fire officers to develop technical
competencies within the fire company - Correct Answers -1. develop a personal training
library
2. know the neighborhood
3.use problem solving scenarios
What is the system used by LAFD to identify tasks performed by each firefighter in
chronological order to analyze them - Correct Answers -Measure of Effectiveness
2 rules of thought in human resource management - Correct Answers -Scientific and
Humanistic Management
In order from lowest to top: Maslows Hierarchy of Needs - Correct Answers -
1.Physiological Needs
2. Safety, Security,
3. Social, affection
4. Esteem-Status
5. Self Actualization
Who developed the manegerial grid - Correct Answers -Blake Mouton
What are Moutons 5 behavior models - Correct Answers -Indifferent / Controlling /
Accomodating / Status Quo / Sound
Mountons 2 fundamental concerns which influence behaviors are ? - Correct Answers -
1. Concern for people 2. Concern for results
Who developed the Scientific Management - Correct Answers -Frederick Taylor
Name the 4 organizations that publish statistics about firefighter injuries and deaths -
Correct Answers -NFPA / USFA / NIOSH / IAFF
,4 components of rehab - Correct Answers -Rest / rehydration / nourishment / medical
examination
3 indicators that training is needed - Correct Answers -Near miss / fire ground problem /
observed performance deficiency
4 step method for fire training / instructing - Correct Answers -Preparation / Presentation
/ Application / Evaluation (PPAE)
Psychomotor skills - Correct Answers -Intial / Plateau / Latency / Mastery
Mayday situations require 2 obligations from fire officers what are they - Correct
Answers -1. Maintain Radio Discipline 2. Maintain company/sector integrity
Types of Power as developed by French & Raven - Correct Answers -Legitimate /
Reward / Expert / Referrent / Coercive
Target person complies in order to obtain rewards believed to be controlled by the agent
- Correct Answers -Reward Power
Target complies due to belief that the agent has special knowledge - Correct Answers -
Expert Power
Target complies due to admiration or identification w/ agent & seeks approval - Correct
Answers -referrent power
Target complies in order to avoid punishment believed to be controlled by agent -
Correct Answers -Coercive Power
Target believes agent has right to make the request and target has obligation to comply
- Correct Answers -Legitimate Power
Gary Yukl updates power to 2 types: - Correct Answers -Positional / Personal
Positional Power includes - Correct Answers -Legitimate / reward / coercive /information
/ ecological
this power is definded by role an individual has within the organization
Personal Power includes - Correct Answers -expert / referent ...reflects the
effectiveness of the individual
What are the phases of the conflict resolution model - Correct Answers -Listen & take
notes /. active listening / paraphrase & receive feed back / Don't explain or excuse
,5 step process for decision making - Correct Answers -1. Define the problem 2.
Generate Alternative Solutions
3. Select a solution
4. Implement Solution
5. Evaluate the result
Which aspect of problem solving is most difficult - Correct Answers -implementation
phase
4 types of special extinquishing agents - Correct Answers -carbon dioxide / wet or dry
chemical / halon / foam
This organization has considerable experience w/ tracking evacuees - Correct Answers
-American Red Cross
What is LEPC? - Correct Answers -Local Emergency Planning Council : requires
companies to submit info to the Fire dept regarding hazardous materials
Communication Cycle - Correct Answers -Message / Sender / Medium / Receiver /
Feedback
Enviromental noise contains 2 conditions - Correct Answers -Physical / Sociological
What organizational component is created to group tactical components at an incident -
Correct Answers -Branch
Laymans 5 step size up process - Correct Answers -1. Facts 2. Probabilities 3. Situation
4. Decision 5. Plan of Operation
National Fire Academies Size up process consists of : - Correct Answers -Phase 1:
Preincident Info
Phase 2: Initial Size up
Phase 3: Ongoing Size Up
What are the 2 components to an IAP - Correct Answers -1.Development of appropriate
strategy
2. Development of tactics to accomplish the strategy
3 activities in Crew Resource Management are - Correct Answers -1. Avoidance 2.
Entrapment 3. Mitigation
what are the components of the Triangle of Leadership - Correct Answers -trust &
respect / Leadership skills / Effective leadership
What are 2 skills needed for subordinates to express concerns to superiors? - Correct
Answers -Inquiry / Advocacy
, What organization started the Near Miss reporting system - Correct Answers -IAFC
The near miss program is based on Aviation Safety Reporting System using tools from
what US Navy Program? - Correct Answers -Human Factors Analysis & Classification
System
How often do firefighters / officers review the near miss reports - Correct Answers -
Annually, Every August
Name the levels of HFACS - Correct Answers -level 1: Unsafe acts
Level 2: Preconditions to unsafe acts
Level 3: Unsafe Supervision
Level 4: Organizational Influences
Unsafe Acts or Level 1 of HFACS has 2 categories ......they are - Correct Answers -1.
Errors : considered unintentional/based on decisions, skills or perceptions
2. Violations: intentional act classified as either routine or exceptional
Which level of HFACS is the most dificult to analyze & includes the operating culture of
a department? - Correct Answers -Level 4: Organizational Influences
Level 3 / Unsafe Supervision in HFACS has 4 categories. They are: - Correct Answers -
1. inadequate supervision
2.allowing inappropriate operations
3.failure to correct known problems
4. supervisory violations
Which level of HFACS analyzes substandard conditions / practices of the individuals
involved: - Correct Answers -Level 2: Preconditions to Unsafe Acts
What is the second leading cause to firefighter fatalities - Correct Answers -Traumatic
Injuries
What is a common scenario in single firefighter fatalities investigated by NIOSH -
Correct Answers -Lack of an effective IMS that includes a accountability component
What are the 2 organizations which provide accreditation to fire service professional
certification systmes - Correct Answers -IFSAC : provides services to ceritficate issuing
agencies/ colleges & universities
NBFSPQ or "Pro Board"
5 steps for developing a training program - Correct Answers -1. Assess Needs
2. Establish Objectives
3.Develop the training program
4. Deliver the Training
