FIRE OFFICER JONE & BARTLETT -
CAPTAINS EXAM QUESTIONS AND
ANSWERS
Fire Officer I is a _____________ officer. - Correct Answers -Supervising
Fire Officer II is a ____________ officer. - Correct Answers -Managerial / managing
Name the Administrative Duties of a fire officer I - Correct Answers -record keeping,
managing projects, preparing budgets, initiating and maintaing station maintenance,
conducting prelim accident investigations
Name some supervisory duties of a fire officer I - Correct Answers -making work
assignments, ensuring health and safety procedures are followed
Name some non emergency duties of fire officer I - Correct Answers -developing
preincident plans, company level training, public education programs, responding to
community inquiries
Name some emergency duties of fire officer I - Correct Answers -supervise of one group
of firefighters, function as initial officer, scene size up, establish ICS, develop IAP,
deploy resources, personnell acountability, premlim investigation, post incident analysis
Fire officer II administrative duties - Correct Answers -evaluating job performance,
correcting actions, completing formal performance reviews, develop budgets
Fire officer II non emergency duties - Correct Answers -conduct inspections, revied
accidents reports, develop preincident plans, develop policies
How many firefighters are there in the US? - Correct Answers -1.06 million
what percentage of all firefighters are Career? Volunteer? - Correct Answers -30%
career, 70 % volunteer, almost 42% of volunteers have more than 10 years exp.
How many fire departments are there in the US - Correct Answers -29, 819 fds
,what percentage of paid departments work in a town or city with more than 25000
people? What percentage of volunteer protect small rural? - Correct Answers -72
percent, 95%
Where and when as the first paid fire department? - Correct Answers -1679 in Boston
Where was first organized volunteer department? - Correct Answers -Union Fire
Company, Philadelphia in 1735 by Ben Franklin
What does the trumpet represent? - Correct Answers -symbol of authority, chief used to
shout through for communication
How are volunteer departments funded? - Correct Answers -donations or subscriptions
What was established after great fire of London in 1666 - Correct Answers -Fire
Insurance
How are career fire departments paid? - Correct Answers -Local taxes, Real estate
taxes the most popular
4 Management Principles - Correct Answers -Unity of Command, Span of Control,
Division of Labor, Discipline
Unity of Command - Correct Answers -each firefighter only answers to one supervisor,
each supervisor to one boss
Span of Control - Correct Answers -maximum number of people one individual can
control, 3-7, 5 ideal
Division of LAbor - Correct Answers -break down overall strategy into smaller tasks,
prevents duplication of tasks
Discipline - Correct Answers -Guiding and directing firefighters to do what their
organization expects of them, Behavioral requirements / guidelines for firefighters,
SOP's, corrective disciplines discourage bad behaviors
What are 3 other views of Organization? - Correct Answers -Function- defines different
functional responsibilities, geography- responsible for specific geo areas
staffing- must have sufficient staffing, effects all departments
4 Functions of Management - Correct Answers -Planning, Organizing, Leading,
Controlling
Planning - Correct Answers -Developing a scheme or program to accomplish a goal
Establishing goals and a plan to meet them
,Organizing - Correct Answers -putting resources together in orderly, structured whole,
who will do what
Leading - Correct Answers -guiding, motivating, training, and directing others to
accomplish a task
Controlling - Correct Answers -restraining, regulating, governing, Ex. consider impacts
of decisions, conduct reviews, ensure compliance
Rules and Regulations - Correct Answers -developed by govt authorized organizations
to implement a law, no room for discretion
Policies - Correct Answers -Guidelines for present and future actions, require judgement
SOP's - Correct Answers -written directives that establish routine methods to follow for
designated operations or actions, uniform way to deal with situations
What is the basis for a strong, positive and effective supervisor / employee relationship?
- Correct Answers -open, honest, constant COMMUNICATION
4 recommendations for good employee / supervisor relationship - Correct Answers -1. 1
on 1 meetings
2. regular meetings with entire company
3. work together when disagreement arises to reach solutions
4. Start on things you can agree on
Mediation - Correct Answers -intervention of a neutral third party in an industrial dispute
The root cause of every labor disturbance is... - Correct Answers -failure to manage the
relationship between labor and management properly
Largest fire service labor force - Correct Answers -IAFF ( International Association of
Fire Fighters)
IAFF represents how many FF / Medics - Correct Answers -over 316,000
Initial objectives of IAFF - Correct Answers -institute 12 hour shifts, promotions based
on merit not politics
Leading nonprofit membership association representing volunteer firefighters - Correct
Answers -National Volunteer Fire Council
How many individuals, departments, associations and businessed does the National
Volunteer Fire Council represent? - Correct Answers -24,551
, NVFC programs include: - Correct Answers -fire corps, heart healthy firefighter
program, national junior firefighter program, make me a firefighter recruitment, share the
load, wildland fire assessment program
Why is line between labor and management comlicated in fire departments? - Correct
Answers -everyone belongs to same collective bargaining unit, aka union
Fire officer is generally the ___________ point in contact between FF and department
organization - Correct Answers -First
Four Main Task Areas for Fire Officer - Correct Answers -Beginning of shift report,
Notifications, Decision making, Problem Solving
Beginning of shift report should be: electronic, paper, or verbal? - Correct Answers -
Could be all 3
Beginning of shift report should include: - Correct Answers -Any issues with staffing,
location and condition of apparatus, any "must know" information
4 major changes in a firefighters career - Correct Answers -1. Comletes Probationary
2. Promoted to officer
3. Promoted to chief officer
4. Retires
Fire officer duties are split into 3 main roles: - Correct Answers -Supervisor- official
representative of chief, may have to enforce unpopular rules
Commander,- commanding a incident scene
Trainer- make sure ff are confident and compenent
Integrity - Correct Answers -inherit attributes that determine a persons moral and ethical
actions, must demonstrate behaviors you say are important
Diversity reflects differences in terms of: - Correct Answers -Age, Cultural background,
race, religion, sex, sexual orientation
Civil rights enforced by which two acts / organizations: - Correct Answers -Equal
Employment Opportunity Commission, Title VII Civil rights act of 1964
T or F. The workforce should reflect the community it serves - Correct Answers -True
Actionable item - Correct Answers -employee behavior that requires immediate
correction by supervisor
Top 2 ways to establish a liability in the workplace when it comes to Harrassment: -
Correct Answers -1.Failure to investigate
2. Blame the person filing the complaint
CAPTAINS EXAM QUESTIONS AND
ANSWERS
Fire Officer I is a _____________ officer. - Correct Answers -Supervising
Fire Officer II is a ____________ officer. - Correct Answers -Managerial / managing
Name the Administrative Duties of a fire officer I - Correct Answers -record keeping,
managing projects, preparing budgets, initiating and maintaing station maintenance,
conducting prelim accident investigations
Name some supervisory duties of a fire officer I - Correct Answers -making work
assignments, ensuring health and safety procedures are followed
Name some non emergency duties of fire officer I - Correct Answers -developing
preincident plans, company level training, public education programs, responding to
community inquiries
Name some emergency duties of fire officer I - Correct Answers -supervise of one group
of firefighters, function as initial officer, scene size up, establish ICS, develop IAP,
deploy resources, personnell acountability, premlim investigation, post incident analysis
Fire officer II administrative duties - Correct Answers -evaluating job performance,
correcting actions, completing formal performance reviews, develop budgets
Fire officer II non emergency duties - Correct Answers -conduct inspections, revied
accidents reports, develop preincident plans, develop policies
How many firefighters are there in the US? - Correct Answers -1.06 million
what percentage of all firefighters are Career? Volunteer? - Correct Answers -30%
career, 70 % volunteer, almost 42% of volunteers have more than 10 years exp.
How many fire departments are there in the US - Correct Answers -29, 819 fds
,what percentage of paid departments work in a town or city with more than 25000
people? What percentage of volunteer protect small rural? - Correct Answers -72
percent, 95%
Where and when as the first paid fire department? - Correct Answers -1679 in Boston
Where was first organized volunteer department? - Correct Answers -Union Fire
Company, Philadelphia in 1735 by Ben Franklin
What does the trumpet represent? - Correct Answers -symbol of authority, chief used to
shout through for communication
How are volunteer departments funded? - Correct Answers -donations or subscriptions
What was established after great fire of London in 1666 - Correct Answers -Fire
Insurance
How are career fire departments paid? - Correct Answers -Local taxes, Real estate
taxes the most popular
4 Management Principles - Correct Answers -Unity of Command, Span of Control,
Division of Labor, Discipline
Unity of Command - Correct Answers -each firefighter only answers to one supervisor,
each supervisor to one boss
Span of Control - Correct Answers -maximum number of people one individual can
control, 3-7, 5 ideal
Division of LAbor - Correct Answers -break down overall strategy into smaller tasks,
prevents duplication of tasks
Discipline - Correct Answers -Guiding and directing firefighters to do what their
organization expects of them, Behavioral requirements / guidelines for firefighters,
SOP's, corrective disciplines discourage bad behaviors
What are 3 other views of Organization? - Correct Answers -Function- defines different
functional responsibilities, geography- responsible for specific geo areas
staffing- must have sufficient staffing, effects all departments
4 Functions of Management - Correct Answers -Planning, Organizing, Leading,
Controlling
Planning - Correct Answers -Developing a scheme or program to accomplish a goal
Establishing goals and a plan to meet them
,Organizing - Correct Answers -putting resources together in orderly, structured whole,
who will do what
Leading - Correct Answers -guiding, motivating, training, and directing others to
accomplish a task
Controlling - Correct Answers -restraining, regulating, governing, Ex. consider impacts
of decisions, conduct reviews, ensure compliance
Rules and Regulations - Correct Answers -developed by govt authorized organizations
to implement a law, no room for discretion
Policies - Correct Answers -Guidelines for present and future actions, require judgement
SOP's - Correct Answers -written directives that establish routine methods to follow for
designated operations or actions, uniform way to deal with situations
What is the basis for a strong, positive and effective supervisor / employee relationship?
- Correct Answers -open, honest, constant COMMUNICATION
4 recommendations for good employee / supervisor relationship - Correct Answers -1. 1
on 1 meetings
2. regular meetings with entire company
3. work together when disagreement arises to reach solutions
4. Start on things you can agree on
Mediation - Correct Answers -intervention of a neutral third party in an industrial dispute
The root cause of every labor disturbance is... - Correct Answers -failure to manage the
relationship between labor and management properly
Largest fire service labor force - Correct Answers -IAFF ( International Association of
Fire Fighters)
IAFF represents how many FF / Medics - Correct Answers -over 316,000
Initial objectives of IAFF - Correct Answers -institute 12 hour shifts, promotions based
on merit not politics
Leading nonprofit membership association representing volunteer firefighters - Correct
Answers -National Volunteer Fire Council
How many individuals, departments, associations and businessed does the National
Volunteer Fire Council represent? - Correct Answers -24,551
, NVFC programs include: - Correct Answers -fire corps, heart healthy firefighter
program, national junior firefighter program, make me a firefighter recruitment, share the
load, wildland fire assessment program
Why is line between labor and management comlicated in fire departments? - Correct
Answers -everyone belongs to same collective bargaining unit, aka union
Fire officer is generally the ___________ point in contact between FF and department
organization - Correct Answers -First
Four Main Task Areas for Fire Officer - Correct Answers -Beginning of shift report,
Notifications, Decision making, Problem Solving
Beginning of shift report should be: electronic, paper, or verbal? - Correct Answers -
Could be all 3
Beginning of shift report should include: - Correct Answers -Any issues with staffing,
location and condition of apparatus, any "must know" information
4 major changes in a firefighters career - Correct Answers -1. Comletes Probationary
2. Promoted to officer
3. Promoted to chief officer
4. Retires
Fire officer duties are split into 3 main roles: - Correct Answers -Supervisor- official
representative of chief, may have to enforce unpopular rules
Commander,- commanding a incident scene
Trainer- make sure ff are confident and compenent
Integrity - Correct Answers -inherit attributes that determine a persons moral and ethical
actions, must demonstrate behaviors you say are important
Diversity reflects differences in terms of: - Correct Answers -Age, Cultural background,
race, religion, sex, sexual orientation
Civil rights enforced by which two acts / organizations: - Correct Answers -Equal
Employment Opportunity Commission, Title VII Civil rights act of 1964
T or F. The workforce should reflect the community it serves - Correct Answers -True
Actionable item - Correct Answers -employee behavior that requires immediate
correction by supervisor
Top 2 ways to establish a liability in the workplace when it comes to Harrassment: -
Correct Answers -1.Failure to investigate
2. Blame the person filing the complaint
