10211W_02 FIRE OFFICER I EXAM
QUESTIONS AND ANSWERS
fire chief. - Correct Answers -Identify the position that is ultimately responsible for all
operations within the fire department.
the National Consensus Standards. - Correct Answers -DoDI 6055.6 requires all fire
departments in all branches of service to follow?
the relationship between each division and its activities. - Correct Answers -A fire
department must have an organizational plan that shows?
fire chief. - Correct Answers -The individual who has overall authority and responsibility
within the fire department is the?
guide to decision making within an organization. - Correct Answers -A policy can be
defined as?
a procedure. - Correct Answers -A detailed plan of action that specifies the steps for
carrying out an organizational policy is known as?
allows the sender to determine whether or not a message is understood. - Correct
Answers -Feedback is an important part of communication because it?
the fire officer's authority to implement policies and procedures. - Correct Answers -
Orders are based on?
maintain a positive posture towards the change. - Correct Answers -As the fire chief's
change agent, the fire officer must always?
it is a mandatory command. - Correct Answers -Which statement describes an order?
in writing. - Correct Answers -Policies and procedures should be transmitted?
clear, objective, and factual. - Correct Answers -It is essential that any reports you write
are?
stabilization. - Correct Answers -The option that IS NOT a possible mode of operation
as determined by the fire officer's size-up is?
transmit a report of conditions and assume command of the incident. - Correct Answers
-The first step in communicating the Incident Action Plan to all on-scene personnel is
to?
, a post-incident analysis. - Correct Answers -The overview that provides a review of the
conditions present, the actions taken, and the effect of the conditions and actions on the
safety and health of the firefighter is?
username; password. - Correct Answers -Identify TWO items you'll need to enter into
the computer system in order to gain access to certain files on the system.
complete sentences, correct grammar and syntax, appropriate use of words, and
punctuation. - Correct Answers -A well written document requires the use of?
identify resources necessary to increase or add a service; identify resources necessary
to reduce or delete a service. - Correct Answers -Identify the TWO actions a fire officer
must perform when filling out a budget request form.
work improvement plan - personnel records; attendance of classes - activity records;
testing fire hoses to prevent failure - maintenance records. - Correct Answers -Match
each type of report with the description of the information in that record.
apologize to the citizen for being inconvenienced. - Correct Answers -When handling
citizens concerns/complaints, one good customer service policy is to?
up-channel the need to someone within your department. - Correct Answers -If you do
not have the authority to deal with a community need, the BEST course of action is to?
through your public relations program. - Correct Answers -A primary way of helping the
community understand the role, image, and mission of your fire department is?
check with supervisors to clarify what information can and cannot be given. - Correct
Answers -When instructed to contact a person who has lodged a complaint against the
fire department, the officer should always?
survival. - Correct Answers -According to Maslow, the basic physiological needs of air,
food, water, and shelter fall under the category of?
genuine request for more information or clarification. - Correct Answers -Public inquiries
are similar to citizens concerns EXCEPT that public inquiries are usually?
try tutoring. - Correct Answers -It's a hot, July afternoon, and Fire Officer Stewart is
training a group of six new firefighters in the use of the department's new hydraulics
calculators. It's been a good training session so far. Stewart has taken these first-year
firefighters through the theories of flow rates, friction loss, pump pressure, and hydrant
flows. Now he has them working on foam application rates, and two of the firefighters
are just not getting it.
QUESTIONS AND ANSWERS
fire chief. - Correct Answers -Identify the position that is ultimately responsible for all
operations within the fire department.
the National Consensus Standards. - Correct Answers -DoDI 6055.6 requires all fire
departments in all branches of service to follow?
the relationship between each division and its activities. - Correct Answers -A fire
department must have an organizational plan that shows?
fire chief. - Correct Answers -The individual who has overall authority and responsibility
within the fire department is the?
guide to decision making within an organization. - Correct Answers -A policy can be
defined as?
a procedure. - Correct Answers -A detailed plan of action that specifies the steps for
carrying out an organizational policy is known as?
allows the sender to determine whether or not a message is understood. - Correct
Answers -Feedback is an important part of communication because it?
the fire officer's authority to implement policies and procedures. - Correct Answers -
Orders are based on?
maintain a positive posture towards the change. - Correct Answers -As the fire chief's
change agent, the fire officer must always?
it is a mandatory command. - Correct Answers -Which statement describes an order?
in writing. - Correct Answers -Policies and procedures should be transmitted?
clear, objective, and factual. - Correct Answers -It is essential that any reports you write
are?
stabilization. - Correct Answers -The option that IS NOT a possible mode of operation
as determined by the fire officer's size-up is?
transmit a report of conditions and assume command of the incident. - Correct Answers
-The first step in communicating the Incident Action Plan to all on-scene personnel is
to?
, a post-incident analysis. - Correct Answers -The overview that provides a review of the
conditions present, the actions taken, and the effect of the conditions and actions on the
safety and health of the firefighter is?
username; password. - Correct Answers -Identify TWO items you'll need to enter into
the computer system in order to gain access to certain files on the system.
complete sentences, correct grammar and syntax, appropriate use of words, and
punctuation. - Correct Answers -A well written document requires the use of?
identify resources necessary to increase or add a service; identify resources necessary
to reduce or delete a service. - Correct Answers -Identify the TWO actions a fire officer
must perform when filling out a budget request form.
work improvement plan - personnel records; attendance of classes - activity records;
testing fire hoses to prevent failure - maintenance records. - Correct Answers -Match
each type of report with the description of the information in that record.
apologize to the citizen for being inconvenienced. - Correct Answers -When handling
citizens concerns/complaints, one good customer service policy is to?
up-channel the need to someone within your department. - Correct Answers -If you do
not have the authority to deal with a community need, the BEST course of action is to?
through your public relations program. - Correct Answers -A primary way of helping the
community understand the role, image, and mission of your fire department is?
check with supervisors to clarify what information can and cannot be given. - Correct
Answers -When instructed to contact a person who has lodged a complaint against the
fire department, the officer should always?
survival. - Correct Answers -According to Maslow, the basic physiological needs of air,
food, water, and shelter fall under the category of?
genuine request for more information or clarification. - Correct Answers -Public inquiries
are similar to citizens concerns EXCEPT that public inquiries are usually?
try tutoring. - Correct Answers -It's a hot, July afternoon, and Fire Officer Stewart is
training a group of six new firefighters in the use of the department's new hydraulics
calculators. It's been a good training session so far. Stewart has taken these first-year
firefighters through the theories of flow rates, friction loss, pump pressure, and hydrant
flows. Now he has them working on foam application rates, and two of the firefighters
are just not getting it.
