DEVOTED HEALTH AGENT CERTIFICATION
EXAMS ESSENTIAL STUDY QUESTIONS AND
ANSWERS
◉ Devoted Tech Platform.
Answer: Our results: Faster claims processing - we pay specialists
within 5 business days, 90% of the time. Prior authorizations
processing within 72 hours. Credentialing process - less than 2
weeks to credential new providers. Faster commission payments.
◉ Partnerships with strong PcP's.
Answer: Partner with high-performing Pcp
◉ Devoted Health Guides.
Answer: Navigators, Problem-Solvers, Supporters
◉ We Stand By What We Say.
Answer: -When it comes to answering the phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
, -When it come to solving our member's issues.....> 80% of member
issues are resolved same-day.> 90% of member issues are resolved
within 3 days.
◉ Devoted Medical Group.
Answer: Devoted Medical Group (DMG) is designed to help provide
additional virtual and in-home care above and beyond the care they
receive from their physicians now.
Our team is comprised of doctors, nurse practitioners, and nurses
providing care in members homes and over the phone.
DMG picks up where the PCP's capabilities leave off. Our team works
along with your PCP to provide excellent care right in the member's
home.
For in-home visits, we can identify any living conditions concerns
that may impact that member's health.
This service is FREE of charge to Devoted Health Plan members.*
In-home services help keep patients healthier, happier, out of the
hospital and in their homes.
◉ Devoted Plan Design.
Answer: Original Medicare Benefits, Built in Part D, Additional
Benefits
◉ Qualify for Devoted Health Plan.
EXAMS ESSENTIAL STUDY QUESTIONS AND
ANSWERS
◉ Devoted Tech Platform.
Answer: Our results: Faster claims processing - we pay specialists
within 5 business days, 90% of the time. Prior authorizations
processing within 72 hours. Credentialing process - less than 2
weeks to credential new providers. Faster commission payments.
◉ Partnerships with strong PcP's.
Answer: Partner with high-performing Pcp
◉ Devoted Health Guides.
Answer: Navigators, Problem-Solvers, Supporters
◉ We Stand By What We Say.
Answer: -When it comes to answering the phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
, -When it come to solving our member's issues.....> 80% of member
issues are resolved same-day.> 90% of member issues are resolved
within 3 days.
◉ Devoted Medical Group.
Answer: Devoted Medical Group (DMG) is designed to help provide
additional virtual and in-home care above and beyond the care they
receive from their physicians now.
Our team is comprised of doctors, nurse practitioners, and nurses
providing care in members homes and over the phone.
DMG picks up where the PCP's capabilities leave off. Our team works
along with your PCP to provide excellent care right in the member's
home.
For in-home visits, we can identify any living conditions concerns
that may impact that member's health.
This service is FREE of charge to Devoted Health Plan members.*
In-home services help keep patients healthier, happier, out of the
hospital and in their homes.
◉ Devoted Plan Design.
Answer: Original Medicare Benefits, Built in Part D, Additional
Benefits
◉ Qualify for Devoted Health Plan.
