Old Spaghetti Factory Server Exam Questions and Correct Answers

Old Spaghetti Factory Server Exam
Questions and Correct Answers
Question 1
What is the difference between a senior meal and a regular dinner entree?
Correct Answer
Smaller portion, less expensive



Question 2
When a guest is looking at the wine menu and asks, "what would you suggest?" Your
response is?
Correct Answer
"Are you looking for a red or white wine? Also, would you like a wine that is light or
dry?"



Question 3
By being observant and getting involved, often we can identify a problem and solve it
____________ the guest makes a complaint.
Correct Answer
Before



Question 4
the Sicilian Meatballs is served with ____________ sauce, and Italian Sausage is served
with ____________ sauce.
Correct Answer
Marinara, Meat.




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,Question 5
What four appetizers do we offer?
Correct Answer
1) Sicilian Garlic Cheese Bread
2) Gorganzola Dip
3) Olive Tapenade
4) Toasted Cheese Ravioli
5) Shrimp, Spinach & Artichoke Dip
6) Shrimp Scampi
7) Fried Calamari



Question 6
List three times to suggest a drink from the bar:
Correct Answer
1) Upon first ordering drinks
2) With Entree
3) With dessert



Question 7
Whenever you leave the table, let the guests know ____________
Correct Answer
What happens next.



Question 8
During the formal greeting you should always describe ____________
Correct Answer
Featured special



Question 9
Which is the only dressing we don't make in-house?
Correct Answer
Fat Free Honey Mustard




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,Question 10
What protein items do we offer that are Gluten Friendly?
Correct Answer
1) Seasoned Chicken (breaded with rice flower)
2) Marinated Diced Chicken
3) Italian Sausage



Question 11
Why is it important to carefully follow up on our guest special dietary needs?

Correct Answer
Our guests could become very ill.



Question 12
Why is a specific check back better than asking your guest if everything is "OK"?
Correct Answer
Just OK is not OK. We want to know if our guests feel their dinner is excellent



Question 13
How many ounces is our standard draft beer?
Correct Answer
20oz.



Question 14
To ensure food quality, it is important to serve ____________ food ____________ and
____________ food ____________.
Correct Answer
Hot, hot. Cold, cold.




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, Question 15
Always ____________ ____________ before refilling drinks and bread.
Correct Answer
Ask first



Question 16
What Gluten Friendly Berverages do we offer?
Correct Answer
1) Italian Cream Soda
2) Soft Drinks
3) Coffee, Tea, Iced Tea, Milk
4) Strawberry Lemonade
5) Angry Orchard
6) Omission Pale Ale



Question 17
We offer ____________ soup at dinner every night.
Correct Answer
Minestrone



Question 18
What is our well rum?
Correct Answer
Castillo



Question 19
Marsala sauce is made with ____________ wine and fresh ____________, served with
spaghetti with ____________.

Correct Answer
Marsala, mushrooms

Mizithra Cheese & Browned Butter




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