Module 8 SCM 300 case study starbs Questions with Correct
Answers (Grade A+)
Question 1: From which parts of the world is coffee sourced? Why from Latin America, 35% from
the Pacific Rim, and 15% unrest and political instability, which can have huge
Answer: is that a concern for Starbucks? 50% came from East Africa. These are all areas with civil effects
of the company.
Question 2: Describe their supply chain: suppliers, processors... world. Some farms processed their
own beans, others sold to suppliers, who provide many services. These expertise, and financing.
Answer: Coffee beans would come from all around the were sold to be processed. Processed coffee was
services include marketing, distribution, milling,
Question 3: What is CAFÉ practices and what is its purpose? What practices is a method for
Starbucks to use its market relationships within its supply chain. These were guidelines farmers,
high quality, supporting relationships, and Starbuck's supply chain, improved its marketing ability,
Answer: are the benefits to Starbucks? CAFÉ power to provide social change and build strong were for
buyers to support coffee buyers, protecting the environment. This strengthened and increased supply chain
visibility.
Question 4: How does a company join CAFÉ practices(requirements)? Suppliers need to be verified
and meet minimum were preferred suppliers. Scores above 80% were Strategic pound of coffee.
Those that reached a 10-point increase additional $0.05.
Answer: What are the benefits once they join? Social Responsibility criteria. Scores above 60% suppliers
and got compensated $0.05 per above 80% over the course of one year got an
Question 5: What are some of the challenges Starbucks faced in of the supply chain had very poor
information systems practices was difficult. Starbucks created an internal
Answer: implementing CAFÉ practices? Some members and communicating revised requirements and
system for the CAFÉ program to integrate the data.
Page 1
Answers (Grade A+)
Question 1: From which parts of the world is coffee sourced? Why from Latin America, 35% from
the Pacific Rim, and 15% unrest and political instability, which can have huge
Answer: is that a concern for Starbucks? 50% came from East Africa. These are all areas with civil effects
of the company.
Question 2: Describe their supply chain: suppliers, processors... world. Some farms processed their
own beans, others sold to suppliers, who provide many services. These expertise, and financing.
Answer: Coffee beans would come from all around the were sold to be processed. Processed coffee was
services include marketing, distribution, milling,
Question 3: What is CAFÉ practices and what is its purpose? What practices is a method for
Starbucks to use its market relationships within its supply chain. These were guidelines farmers,
high quality, supporting relationships, and Starbuck's supply chain, improved its marketing ability,
Answer: are the benefits to Starbucks? CAFÉ power to provide social change and build strong were for
buyers to support coffee buyers, protecting the environment. This strengthened and increased supply chain
visibility.
Question 4: How does a company join CAFÉ practices(requirements)? Suppliers need to be verified
and meet minimum were preferred suppliers. Scores above 80% were Strategic pound of coffee.
Those that reached a 10-point increase additional $0.05.
Answer: What are the benefits once they join? Social Responsibility criteria. Scores above 60% suppliers
and got compensated $0.05 per above 80% over the course of one year got an
Question 5: What are some of the challenges Starbucks faced in of the supply chain had very poor
information systems practices was difficult. Starbucks created an internal
Answer: implementing CAFÉ practices? Some members and communicating revised requirements and
system for the CAFÉ program to integrate the data.
Page 1
