1 | WGU
WGU D075 – INFORMATION TECHNOLOGY
MANAGEMENT ESSENTIALS FINAL EXAM
STUDY GUIDE | LATEST UPDATE 2026/2027 |
PRACTICE QUESTIONS AND ANSWERS |
EXAM REVIEW
Table of Contents
1. IT Governance, Strategy, and Business Alignment
2. Computer Hardware and Architecture
3. System and Application Software
4. Networking Fundamentals and the Internet
5. Cybersecurity and Information Assurance
6. Data Management, Databases, and Business Intelligence
7. Systems Development Life Cycle (SDLC) and Project Management
8. Cloud Computing and Emerging Technologies
9. IT Roles, Ethics, and Professional Responsibilities
,2 | WGU
Question 1: What is the primary objective of Information Technology Management?
A) To develop software applications
B) To align IT resources with business goals
C) To manage hardware inventory
D) To increase employee productivity
Correct Answer: B) To align IT resources with business goals
The primary objective of IT management is to ensure that technology investments and
operations directly support the strategic objectives of the organization. This alignment
maximizes the value of IT investments and ensures that technology serves as an enabler of
business success rather than an isolated function.
Question 2: What is the primary purpose of IT governance in an organization?
A) To manage hardware inventory
B) To ensure IT aligns with business objectives
C) To monitor social media
D) To install software updates
Correct Answer: B) To ensure IT aligns with business objectives
IT governance is a subset of corporate governance that defines accountability, decision
rights, and structures to ensure IT investments support business objectives and IT risks are
managed appropriately. It ensures that IT strategy and operations support the organization's
overall goals.
Question 3: A business need exists to upgrade a company's manufacturing equipment with
faster, more reliable, and less expensive processor chips to enhance products and increase
profitability. Which IT role will lead this effort?
A) IT Manager (ITM)
B) Chief Information Officer (CIO)
C) Chief Technology Officer (CTO)
D) Database Administrator (DBA)
Correct Answer: C) Chief Technology Officer (CTO)
The CTO is the executive in charge of an organization's technological needs as well as its
,3 | WGU
research and development (R&D). The CTO would lead efforts to evaluate and implement
new processor technologies that enhance product capabilities and profitability.
Question 4: What is the title of the person in the organization who is directly responsible for
the setup and operation of the organization's networks, including hardware and software?
A) Network development
B) Network architect
C) Network administrator
D) Network engineer
Correct Answer: C) Network administrator
The network administrator is directly responsible for the day-to-day setup, operation, and
maintenance of an organization's networks, including hardware and software. They ensure
network availability, performance, and security.
Question 5: A large heating and air conditioning company provides each employee with a
small computing device that the employees use to track work and accept payments. Which
term refers specifically to this type of device?
A) Peripheral computer
B) Microcomputer
C) Minicomputer
D) Handheld computer
Correct Answer: D) Handheld computer
A handheld computer (also known as a personal digital assistant or mobile device) is a small,
portable computing device designed for specific tasks such as tracking work and processing
payments. Peripheral computers are auxiliary devices connected to a main computer.
Question 6: What is the major function of a computer operating system?
A) Data management
B) Application program management
C) Network management
D) Computer resource management
Correct Answer: D) Computer resource management
The operating system serves as the foundation that manages all computer resources,
, 4 | WGU
including memory, processing, storage, and peripheral devices. While it does run
applications and manage data, its primary function is resource management.
Question 7: Which BEST describes the primary function of the motherboard in a computer
system?
A) It provides temporary data storage for running programs
B) It is the main circuit board connecting and enabling communication between all
components
C) It converts AC to DC for component power needs
D) It manages network traffic and packet routing
Correct Answer: B) It is the main circuit board connecting and enabling communication
between all components
The motherboard is the main printed circuit board that houses the CPU, RAM, and
connectors, serving as the central communication backbone for all hardware components. It
enables data and power to flow between all parts of the computer.
Question 8: Which is a key advantage of Linux as a server OS compared to Windows Server?
A) Linux requires mandatory license fees
B) Linux is open-source with flexibility, no licensing costs, and strong community support
C) Linux has limited networking protocol support
D) Linux cannot be customized for specific roles
Correct Answer: B) Linux is open-source with flexibility, no licensing costs, and strong
community support
Linux is open-source with zero licensing costs, source code access, strong community
support, and proven stability in enterprise environments. This makes it a cost-effective and
highly customizable choice for server operating systems.
Question 9: Which BEST explains why increasing RAM improves system performance?
A) RAM increases CPU processing speed
B) RAM provides more temporary storage for active programs, reducing disk access
C) RAM permanently stores data for faster retrieval
D) RAM increases network bandwidth
WGU D075 – INFORMATION TECHNOLOGY
MANAGEMENT ESSENTIALS FINAL EXAM
STUDY GUIDE | LATEST UPDATE 2026/2027 |
PRACTICE QUESTIONS AND ANSWERS |
EXAM REVIEW
Table of Contents
1. IT Governance, Strategy, and Business Alignment
2. Computer Hardware and Architecture
3. System and Application Software
4. Networking Fundamentals and the Internet
5. Cybersecurity and Information Assurance
6. Data Management, Databases, and Business Intelligence
7. Systems Development Life Cycle (SDLC) and Project Management
8. Cloud Computing and Emerging Technologies
9. IT Roles, Ethics, and Professional Responsibilities
,2 | WGU
Question 1: What is the primary objective of Information Technology Management?
A) To develop software applications
B) To align IT resources with business goals
C) To manage hardware inventory
D) To increase employee productivity
Correct Answer: B) To align IT resources with business goals
The primary objective of IT management is to ensure that technology investments and
operations directly support the strategic objectives of the organization. This alignment
maximizes the value of IT investments and ensures that technology serves as an enabler of
business success rather than an isolated function.
Question 2: What is the primary purpose of IT governance in an organization?
A) To manage hardware inventory
B) To ensure IT aligns with business objectives
C) To monitor social media
D) To install software updates
Correct Answer: B) To ensure IT aligns with business objectives
IT governance is a subset of corporate governance that defines accountability, decision
rights, and structures to ensure IT investments support business objectives and IT risks are
managed appropriately. It ensures that IT strategy and operations support the organization's
overall goals.
Question 3: A business need exists to upgrade a company's manufacturing equipment with
faster, more reliable, and less expensive processor chips to enhance products and increase
profitability. Which IT role will lead this effort?
A) IT Manager (ITM)
B) Chief Information Officer (CIO)
C) Chief Technology Officer (CTO)
D) Database Administrator (DBA)
Correct Answer: C) Chief Technology Officer (CTO)
The CTO is the executive in charge of an organization's technological needs as well as its
,3 | WGU
research and development (R&D). The CTO would lead efforts to evaluate and implement
new processor technologies that enhance product capabilities and profitability.
Question 4: What is the title of the person in the organization who is directly responsible for
the setup and operation of the organization's networks, including hardware and software?
A) Network development
B) Network architect
C) Network administrator
D) Network engineer
Correct Answer: C) Network administrator
The network administrator is directly responsible for the day-to-day setup, operation, and
maintenance of an organization's networks, including hardware and software. They ensure
network availability, performance, and security.
Question 5: A large heating and air conditioning company provides each employee with a
small computing device that the employees use to track work and accept payments. Which
term refers specifically to this type of device?
A) Peripheral computer
B) Microcomputer
C) Minicomputer
D) Handheld computer
Correct Answer: D) Handheld computer
A handheld computer (also known as a personal digital assistant or mobile device) is a small,
portable computing device designed for specific tasks such as tracking work and processing
payments. Peripheral computers are auxiliary devices connected to a main computer.
Question 6: What is the major function of a computer operating system?
A) Data management
B) Application program management
C) Network management
D) Computer resource management
Correct Answer: D) Computer resource management
The operating system serves as the foundation that manages all computer resources,
, 4 | WGU
including memory, processing, storage, and peripheral devices. While it does run
applications and manage data, its primary function is resource management.
Question 7: Which BEST describes the primary function of the motherboard in a computer
system?
A) It provides temporary data storage for running programs
B) It is the main circuit board connecting and enabling communication between all
components
C) It converts AC to DC for component power needs
D) It manages network traffic and packet routing
Correct Answer: B) It is the main circuit board connecting and enabling communication
between all components
The motherboard is the main printed circuit board that houses the CPU, RAM, and
connectors, serving as the central communication backbone for all hardware components. It
enables data and power to flow between all parts of the computer.
Question 8: Which is a key advantage of Linux as a server OS compared to Windows Server?
A) Linux requires mandatory license fees
B) Linux is open-source with flexibility, no licensing costs, and strong community support
C) Linux has limited networking protocol support
D) Linux cannot be customized for specific roles
Correct Answer: B) Linux is open-source with flexibility, no licensing costs, and strong
community support
Linux is open-source with zero licensing costs, source code access, strong community
support, and proven stability in enterprise environments. This makes it a cost-effective and
highly customizable choice for server operating systems.
Question 9: Which BEST explains why increasing RAM improves system performance?
A) RAM increases CPU processing speed
B) RAM provides more temporary storage for active programs, reducing disk access
C) RAM permanently stores data for faster retrieval
D) RAM increases network bandwidth
