COMMUNICATION APPLICATIONS CBE FULLY
SOLVED TEST PAPER GRADED A+
◉ What are the four stylistic dimensions of communication?
Answer: supportive, emotive, director, and reflective
◉ What are two main characteristics of the supportive style of
leadership?
Answer: high social and low dominance
◉ What are the six elements of communication competence?
Answer: Accountability
Involvement
Management
Empathy
Effectiveness
Appropriateness
◉ How would you define adaptability?
Answer: the ability to change behaviors to meet listener's needs
, ◉ Which of the following best determines the effectiveness of
communication?
Answer: the communication upholds the expectations of a given
situation
◉ Which of the following best determines appropriateness of a
communication?
Answer: pays attention to the moment in which the participants find
themselves
◉ Which of the following criteria best determines if perception was
demonstrated in the communication process?
Answer: conveys understanding by means of cognition
◉ What are the four phases of selective perception?
Answer: the perception process consists of four steps: selection,
organization, interpretation and negotiation
◉ How can selective perception be negative?
Answer: any (selective) perception could be biased, preferential, or
partial so communication based on perception can be ineffective
◉ Which best describes how the use of exclusive language affects a
group?
SOLVED TEST PAPER GRADED A+
◉ What are the four stylistic dimensions of communication?
Answer: supportive, emotive, director, and reflective
◉ What are two main characteristics of the supportive style of
leadership?
Answer: high social and low dominance
◉ What are the six elements of communication competence?
Answer: Accountability
Involvement
Management
Empathy
Effectiveness
Appropriateness
◉ How would you define adaptability?
Answer: the ability to change behaviors to meet listener's needs
, ◉ Which of the following best determines the effectiveness of
communication?
Answer: the communication upholds the expectations of a given
situation
◉ Which of the following best determines appropriateness of a
communication?
Answer: pays attention to the moment in which the participants find
themselves
◉ Which of the following criteria best determines if perception was
demonstrated in the communication process?
Answer: conveys understanding by means of cognition
◉ What are the four phases of selective perception?
Answer: the perception process consists of four steps: selection,
organization, interpretation and negotiation
◉ How can selective perception be negative?
Answer: any (selective) perception could be biased, preferential, or
partial so communication based on perception can be ineffective
◉ Which best describes how the use of exclusive language affects a
group?
