CHW COMPREHENSIVE EXAM PREP
QUESTIONS AND ANSWERS STUDY GUIDE
●● A CHW is providing health education in their community. Which of
the following is not an example of effective communication:
A. Speaking about a health topic in commonly understood words and
phrases, such as "high blood pressure" instead of "hypertension"
B. Talking quickly to get through all the heath education information
C. Asking for clarification when not understanding what a community
member said
D. Using greetings that are familiar to the community's culture and
language
Answer: B. Talking quickly to get through all the health education
information
●● A CHW's client is experiencing a crisis and is crying. What would be
an appropriate response?
A. Call 911
B. Tell the client to calm down
C. Offer to sit with the client
D. Reschedule your client visit for another day
,Answer: C. Offer to sit with the client
●● Conflict resolution skills include:
A. Active listening
B. Don't place blame
C. Remaining calm
D. All of the above
Answer: D. All of the above
●● A CHW is working on a program to prevent tobacco use among
teens. What strategy(ies) might the CHW use in their community?
A. Provide a simple message, "smoking causes lung cancer"
B. Distribute anatomy textbooks that show pictures lung cancer
C. Create handouts about tobacco and substance use at a 5th grade
reading level
D. Both A and C
Answer: D. Both and A and C
●● How can a CHW act as a cultural bridge between a patient and a
primary care physician?
, A. Reinforce health education given by physician using familiar
terminology and acknowledging cultural nuances.
B. Provide language and cultural interpretation between the patient and
physician.
C. Consider assumptions or stereotypes that could negatively impact the
patient's experience.
D. All of the above
Answer: All of the above
●● A CHW is providing a 34-year-old woman with a 3-year-old son an
informal referral for food assistance. What questions should the CHW
ask themself before making the referral?
A. Which organizations in the area can provide immediate food
assistance?
B. What food-related benefits like SNAP or WIC might the client be
eligible for?
C. When is the appropriate time frame to follow up with the client?
D. All of the above
Answer: All of the above
●● ______________ is an approach that CHWs can utilize to increase a
community's ability to solve collective problems, including those related
to health and social issues.
A. Community currency development
QUESTIONS AND ANSWERS STUDY GUIDE
●● A CHW is providing health education in their community. Which of
the following is not an example of effective communication:
A. Speaking about a health topic in commonly understood words and
phrases, such as "high blood pressure" instead of "hypertension"
B. Talking quickly to get through all the heath education information
C. Asking for clarification when not understanding what a community
member said
D. Using greetings that are familiar to the community's culture and
language
Answer: B. Talking quickly to get through all the health education
information
●● A CHW's client is experiencing a crisis and is crying. What would be
an appropriate response?
A. Call 911
B. Tell the client to calm down
C. Offer to sit with the client
D. Reschedule your client visit for another day
,Answer: C. Offer to sit with the client
●● Conflict resolution skills include:
A. Active listening
B. Don't place blame
C. Remaining calm
D. All of the above
Answer: D. All of the above
●● A CHW is working on a program to prevent tobacco use among
teens. What strategy(ies) might the CHW use in their community?
A. Provide a simple message, "smoking causes lung cancer"
B. Distribute anatomy textbooks that show pictures lung cancer
C. Create handouts about tobacco and substance use at a 5th grade
reading level
D. Both A and C
Answer: D. Both and A and C
●● How can a CHW act as a cultural bridge between a patient and a
primary care physician?
, A. Reinforce health education given by physician using familiar
terminology and acknowledging cultural nuances.
B. Provide language and cultural interpretation between the patient and
physician.
C. Consider assumptions or stereotypes that could negatively impact the
patient's experience.
D. All of the above
Answer: All of the above
●● A CHW is providing a 34-year-old woman with a 3-year-old son an
informal referral for food assistance. What questions should the CHW
ask themself before making the referral?
A. Which organizations in the area can provide immediate food
assistance?
B. What food-related benefits like SNAP or WIC might the client be
eligible for?
C. When is the appropriate time frame to follow up with the client?
D. All of the above
Answer: All of the above
●● ______________ is an approach that CHWs can utilize to increase a
community's ability to solve collective problems, including those related
to health and social issues.
A. Community currency development
