CHIA CERTIFICATION EXAM SOLVED
QUESTIONS AND VERIFIED SOLUTIONS
◉ Occupancy.
Answer: rooms sold (demand)/rooms available (supply)
◉ ADR.
Answer: revenue/rooms sold (demand)
◉ RevPAR.
Answer: revenue/rooms available (supply)
◉ comp set.
Answer: group of similar properties that you average and use as a
benchmark
◉ index number.
Answer: property / comp set * 100
◉ how to read an index number.
Answer: 101 = better (property), 100 = same, 99 = worse
, ◉ parent company.
Answer: group of multiple chains
◉ asset management company.
Answer: Represents the owner in the operation of a hotel
◉ management company.
Answer: An organization that operates a hotel for a fee. Sometimes
called a "contract company"
◉ 3 different operation types.
Answer: Corporate/chain managed, Franchise, Independent
◉ soft brands.
Answer: affiliation with companies but still unique
◉ geographic categories.
Answer: World, Continent, Sub-Continent, Country
◉ the continent definition comes from.
Answer: UNWTO
QUESTIONS AND VERIFIED SOLUTIONS
◉ Occupancy.
Answer: rooms sold (demand)/rooms available (supply)
◉ ADR.
Answer: revenue/rooms sold (demand)
◉ RevPAR.
Answer: revenue/rooms available (supply)
◉ comp set.
Answer: group of similar properties that you average and use as a
benchmark
◉ index number.
Answer: property / comp set * 100
◉ how to read an index number.
Answer: 101 = better (property), 100 = same, 99 = worse
, ◉ parent company.
Answer: group of multiple chains
◉ asset management company.
Answer: Represents the owner in the operation of a hotel
◉ management company.
Answer: An organization that operates a hotel for a fee. Sometimes
called a "contract company"
◉ 3 different operation types.
Answer: Corporate/chain managed, Franchise, Independent
◉ soft brands.
Answer: affiliation with companies but still unique
◉ geographic categories.
Answer: World, Continent, Sub-Continent, Country
◉ the continent definition comes from.
Answer: UNWTO
