AMERICAN AIRLINES WEEK 1|| 100%
CORRECT
CRM - ANSWER-Crew Resource Management: the effective use of all resources,
software, hardware and human ware to achieve safe and efficient flight operations
TEM - ANSWER-Threat and Error Management
A - ANSWER-actively monitor and assess the potential for damage
B - ANSWER-balance available barriers to avoid and trap errors
C - ANSWER-communicate threats and intentions timely and effectively
Domestic Two Class Cabin - ANSWER-1st and Main
International Two Class Cabin - ANSWER-Business Class and Main
Passanger Service Units - ANSWER-located above seats, air vents, reading lights, call
lights and signs
FA Control Panels - ANSWER-located above jump seats, cabin lighting controls,
temperature controls, smoke detectors
4 high low chimes - ANSWER-emergency call
2 high low chimes - ANSWER-routine calls
Blue Ceiling Indicator Light - ANSWER-flight attendant call button
Amber Ceiling Indicator Light - ANSWER-lavatory flight attendant call button
Pink Ceiling Indicator Light - ANSWER-a routine call from flight deck
Flashing Amber Ceiling Indicator Light - ANSWER-Smoke in lavatory
In-Flight Entertainment - ANSWER-Free wi-fi on board for customers, can check gate
info online for free at aa.com, can download movies
Oxygen Masks - ANSWER-above passenger service units, lavatories and jumpseats
FAR (Federal Aviation Regulation) - ANSWER-regulations governing the operations of
commercial airlines, FAR's are nouns
, FAA (Federal Aviation Administration) - ANSWER-primary agency for aircraft
regulations
Crew Duties - ANSWER-1. Sign in and Preflight
2. Boarding
3. Door closure
4. In flight
5. Descent to landing
6. Landing & Arrival
7. Post-flight
My Flight App - ANSWER-Sales and refunds, loads, customer info, seating charts
Station Assignment Chart - ANSWER-Tells you what jumpseat, where to stow luggage,
preflight checks and duties.
Required Equipment to Sign In - ANSWER-Flashlight, tablet, watch, ID, passport, keys,
pocket mask
Tablet - ANSWER-Must be updated, fully charged and spare battery at 100%
Air Belt - ANSWER-An attachment on set belts that have an inflatable pillow, certain
people can or can not sit there
Passanger Deplaning During Boarding - ANSWER-verify name, seat number, take all
belongings with them, need to get a new boarding pass from the gate agent and alert
gate agent they are coming up
Passenger Carry Ons - ANSWER-1 carry on and one personal item stowed in overhead
bin and seat in front of them
Sign In - ANSWER-One hour prior to flight or more if international. Can sign in at crew
operations or online mobile device.
DDB - ANSWER-Departure Dependability Briefing: Briefing between the #1 and the
gate agent
Standard Operating Crew - ANSWER-American's standard crew number
Minimum Crew - ANSWER-FAA set minimum crew standard. 1 flight for every 50
passengers
Crew Briefing - ANSWER-meeting between crew and captain, covers safety, service
standards, crew, customer experience, general policies and procedures
CORRECT
CRM - ANSWER-Crew Resource Management: the effective use of all resources,
software, hardware and human ware to achieve safe and efficient flight operations
TEM - ANSWER-Threat and Error Management
A - ANSWER-actively monitor and assess the potential for damage
B - ANSWER-balance available barriers to avoid and trap errors
C - ANSWER-communicate threats and intentions timely and effectively
Domestic Two Class Cabin - ANSWER-1st and Main
International Two Class Cabin - ANSWER-Business Class and Main
Passanger Service Units - ANSWER-located above seats, air vents, reading lights, call
lights and signs
FA Control Panels - ANSWER-located above jump seats, cabin lighting controls,
temperature controls, smoke detectors
4 high low chimes - ANSWER-emergency call
2 high low chimes - ANSWER-routine calls
Blue Ceiling Indicator Light - ANSWER-flight attendant call button
Amber Ceiling Indicator Light - ANSWER-lavatory flight attendant call button
Pink Ceiling Indicator Light - ANSWER-a routine call from flight deck
Flashing Amber Ceiling Indicator Light - ANSWER-Smoke in lavatory
In-Flight Entertainment - ANSWER-Free wi-fi on board for customers, can check gate
info online for free at aa.com, can download movies
Oxygen Masks - ANSWER-above passenger service units, lavatories and jumpseats
FAR (Federal Aviation Regulation) - ANSWER-regulations governing the operations of
commercial airlines, FAR's are nouns
, FAA (Federal Aviation Administration) - ANSWER-primary agency for aircraft
regulations
Crew Duties - ANSWER-1. Sign in and Preflight
2. Boarding
3. Door closure
4. In flight
5. Descent to landing
6. Landing & Arrival
7. Post-flight
My Flight App - ANSWER-Sales and refunds, loads, customer info, seating charts
Station Assignment Chart - ANSWER-Tells you what jumpseat, where to stow luggage,
preflight checks and duties.
Required Equipment to Sign In - ANSWER-Flashlight, tablet, watch, ID, passport, keys,
pocket mask
Tablet - ANSWER-Must be updated, fully charged and spare battery at 100%
Air Belt - ANSWER-An attachment on set belts that have an inflatable pillow, certain
people can or can not sit there
Passanger Deplaning During Boarding - ANSWER-verify name, seat number, take all
belongings with them, need to get a new boarding pass from the gate agent and alert
gate agent they are coming up
Passenger Carry Ons - ANSWER-1 carry on and one personal item stowed in overhead
bin and seat in front of them
Sign In - ANSWER-One hour prior to flight or more if international. Can sign in at crew
operations or online mobile device.
DDB - ANSWER-Departure Dependability Briefing: Briefing between the #1 and the
gate agent
Standard Operating Crew - ANSWER-American's standard crew number
Minimum Crew - ANSWER-FAA set minimum crew standard. 1 flight for every 50
passengers
Crew Briefing - ANSWER-meeting between crew and captain, covers safety, service
standards, crew, customer experience, general policies and procedures
