OMVIC LATEST EXAM ALL CHAPTERS 1-18 WITH REAL QUESTIONS AND
CORRECT DETAILED ANSWERS (CORRECT VERIFIED ANSWERS) LATEST
UPDATED VERSION |ALREADY A GRADED\
1. A newly hired Ontario automotive salesperson is reviewing the legislation
that governs the retail sale and leasing of motor vehicles and wants to
identify the primary statute that establishes the legal framework dealers
and salespeople must follow. Which legislation should the salesperson
identify as the principal governing statute?
A. Consumer Protection Act, 2002
B. Motor Vehicle Dealers Act, 2002
C. Sale of Goods Act
D. Highway Traffic Act
Answer: B
2. A dealership owner asks which organization is responsible for administering
and enforcing the Motor Vehicle Dealers Act in Ontario, including
registration, inspections, complaints, discipline, and other regulatory
responsibilities. Which organization should the owner identify?
A. OMVIC
B. Ontario Ministry of Transportation
C. CAMVAP
D. Georgian College
Answer: A
3. A registered dealer sells a vehicle to a retail customer and asks whether the
salesperson personally has to remit the OMVIC transaction fee for that
transaction. Which statement correctly describes the obligation?
A. The salesperson and dealer split the fee.
B. The customer must always pay the fee directly to OMVIC.
C. The dealer is responsible for the transaction fee, although the dealer may
charge it to the customer.
D. Only the salesperson is responsible for the fee.
Answer: C
1
, 4. A dealer publishes an advertisement containing a statement that OMVIC
determines is false and misleading. After receiving an advertising order, the
dealer argues that the order does not have to be followed until the dealer's
appeal is decided. Which statement is correct?
A. The dealer may continue the advertisement until the appeal is
completed.
B. The dealer only has to remove the advertisement if a court orders it.
C. The dealer can ignore the order if the advertisement generated no
complaints.
D. The dealer must comply with the advertising order immediately, even if it
is appealed.
Answer: D
5. A dealership is experiencing serious financial and regulatory problems, and
OMVIC believes that immediate intervention may be necessary to protect
customers and the public. Which extraordinary legal mechanism may
OMVIC ask a court to use to take control of the dealership?
A. A receiver and manager
B. A voluntary cooling-off order
C. A consumer warranty order
D. A salesperson transfer order
Answer: A
6. An OMVIC employee receives confidential information during an
investigation and a police agency subsequently requests the information for
a legitimate law-enforcement purpose. Which principle best describes when
OMVIC may disclose confidential information?
A. OMVIC can never disclose information under any circumstances.
B. OMVIC may disclose information when permitted or required by
applicable legislation or to appropriate government or law-enforcement
agencies.
C. OMVIC may disclose information only to the dealership involved.
D. OMVIC must publicly publish every investigative document.
Answer: B
2
, 7. A consumer wants to determine whether a particular salesperson is
registered and which dealership the salesperson is registered with. Which
type of information is OMVIC required to make publicly available for
consumer protection?
A. The salesperson's personal banking information
B. The salesperson's private medical history
C. The salesperson's registration information and associated dealer
D. The salesperson's private employment contract
Answer: C
8. A person wants to become a registered salesperson in Ontario and has
completed the required Automotive Certification Course. The person
assumes that passing the course automatically makes them an OMVIC-
registered salesperson. Which statement is correct?
A. Registration is automatic after the course.
B. Registration occurs when the person starts working.
C. Registration occurs after the dealer approves the person.
D. The person must separately apply for registration with OMVIC.
Answer: D
9. A dealership employs an individual who negotiates vehicle sales with
customers but has not obtained the required salesperson registration. The
dealer argues that registration is unnecessary because the employee does
not own the dealership. Which statement is most accurate?
A. A person performing regulated salesperson activities generally must be
properly registered.
B. Only dealership owners must be registered.
C. Registration is optional for employees working under supervision.
D. Registration is required only for employees who sell new vehicles.
Answer: A
10. A prospective registrant is refused registration by the Registrar and believes
the decision should be reviewed by an independent tribunal. Which body is
associated with appeals of a Registrar's proposal to refuse, suspend, or
3
, revoke registration?
A. OMVIC Board of Directors
B. Licence Appeal Tribunal
C. Ministry of Transportation
D. Canadian Motor Vehicle Arbitration Plan
Answer: B
11. A dealership's ownership, business address, or other important registration
information changes after registration has been granted. Which
responsibility should the dealer remember?
A. Changes can be ignored until the next vehicle sale.
B. Only the salesperson must report changes.
C. Required changes must be reported to OMVIC within the applicable
requirements.
D. Changes only need to be reported to the vehicle manufacturer.
Answer: C
12. A business wants to operate as an automotive dealer but has not yet
established premises that meet the applicable regulatory requirements.
Which principle should guide the business?
A. Dealer premises are optional if the dealer advertises online.
B. A dealer can operate from any location without regulatory consideration.
C. Premises requirements apply only to manufacturers.
D. A registered dealer must maintain premises that satisfy applicable
requirements.
Answer: D
13. A dealer keeps contracts, invoices, and other transaction documentation
and is asked during an OMVIC inspection to produce the records. Which
statement best describes the dealer's obligation?
A. The dealer must maintain required records and make them available for
regulatory inspection as required.
B. Records belong exclusively to customers and cannot be inspected.
C. Only financial records must be retained.
4
CORRECT DETAILED ANSWERS (CORRECT VERIFIED ANSWERS) LATEST
UPDATED VERSION |ALREADY A GRADED\
1. A newly hired Ontario automotive salesperson is reviewing the legislation
that governs the retail sale and leasing of motor vehicles and wants to
identify the primary statute that establishes the legal framework dealers
and salespeople must follow. Which legislation should the salesperson
identify as the principal governing statute?
A. Consumer Protection Act, 2002
B. Motor Vehicle Dealers Act, 2002
C. Sale of Goods Act
D. Highway Traffic Act
Answer: B
2. A dealership owner asks which organization is responsible for administering
and enforcing the Motor Vehicle Dealers Act in Ontario, including
registration, inspections, complaints, discipline, and other regulatory
responsibilities. Which organization should the owner identify?
A. OMVIC
B. Ontario Ministry of Transportation
C. CAMVAP
D. Georgian College
Answer: A
3. A registered dealer sells a vehicle to a retail customer and asks whether the
salesperson personally has to remit the OMVIC transaction fee for that
transaction. Which statement correctly describes the obligation?
A. The salesperson and dealer split the fee.
B. The customer must always pay the fee directly to OMVIC.
C. The dealer is responsible for the transaction fee, although the dealer may
charge it to the customer.
D. Only the salesperson is responsible for the fee.
Answer: C
1
, 4. A dealer publishes an advertisement containing a statement that OMVIC
determines is false and misleading. After receiving an advertising order, the
dealer argues that the order does not have to be followed until the dealer's
appeal is decided. Which statement is correct?
A. The dealer may continue the advertisement until the appeal is
completed.
B. The dealer only has to remove the advertisement if a court orders it.
C. The dealer can ignore the order if the advertisement generated no
complaints.
D. The dealer must comply with the advertising order immediately, even if it
is appealed.
Answer: D
5. A dealership is experiencing serious financial and regulatory problems, and
OMVIC believes that immediate intervention may be necessary to protect
customers and the public. Which extraordinary legal mechanism may
OMVIC ask a court to use to take control of the dealership?
A. A receiver and manager
B. A voluntary cooling-off order
C. A consumer warranty order
D. A salesperson transfer order
Answer: A
6. An OMVIC employee receives confidential information during an
investigation and a police agency subsequently requests the information for
a legitimate law-enforcement purpose. Which principle best describes when
OMVIC may disclose confidential information?
A. OMVIC can never disclose information under any circumstances.
B. OMVIC may disclose information when permitted or required by
applicable legislation or to appropriate government or law-enforcement
agencies.
C. OMVIC may disclose information only to the dealership involved.
D. OMVIC must publicly publish every investigative document.
Answer: B
2
, 7. A consumer wants to determine whether a particular salesperson is
registered and which dealership the salesperson is registered with. Which
type of information is OMVIC required to make publicly available for
consumer protection?
A. The salesperson's personal banking information
B. The salesperson's private medical history
C. The salesperson's registration information and associated dealer
D. The salesperson's private employment contract
Answer: C
8. A person wants to become a registered salesperson in Ontario and has
completed the required Automotive Certification Course. The person
assumes that passing the course automatically makes them an OMVIC-
registered salesperson. Which statement is correct?
A. Registration is automatic after the course.
B. Registration occurs when the person starts working.
C. Registration occurs after the dealer approves the person.
D. The person must separately apply for registration with OMVIC.
Answer: D
9. A dealership employs an individual who negotiates vehicle sales with
customers but has not obtained the required salesperson registration. The
dealer argues that registration is unnecessary because the employee does
not own the dealership. Which statement is most accurate?
A. A person performing regulated salesperson activities generally must be
properly registered.
B. Only dealership owners must be registered.
C. Registration is optional for employees working under supervision.
D. Registration is required only for employees who sell new vehicles.
Answer: A
10. A prospective registrant is refused registration by the Registrar and believes
the decision should be reviewed by an independent tribunal. Which body is
associated with appeals of a Registrar's proposal to refuse, suspend, or
3
, revoke registration?
A. OMVIC Board of Directors
B. Licence Appeal Tribunal
C. Ministry of Transportation
D. Canadian Motor Vehicle Arbitration Plan
Answer: B
11. A dealership's ownership, business address, or other important registration
information changes after registration has been granted. Which
responsibility should the dealer remember?
A. Changes can be ignored until the next vehicle sale.
B. Only the salesperson must report changes.
C. Required changes must be reported to OMVIC within the applicable
requirements.
D. Changes only need to be reported to the vehicle manufacturer.
Answer: C
12. A business wants to operate as an automotive dealer but has not yet
established premises that meet the applicable regulatory requirements.
Which principle should guide the business?
A. Dealer premises are optional if the dealer advertises online.
B. A dealer can operate from any location without regulatory consideration.
C. Premises requirements apply only to manufacturers.
D. A registered dealer must maintain premises that satisfy applicable
requirements.
Answer: D
13. A dealer keeps contracts, invoices, and other transaction documentation
and is asked during an OMVIC inspection to produce the records. Which
statement best describes the dealer's obligation?
A. The dealer must maintain required records and make them available for
regulatory inspection as required.
B. Records belong exclusively to customers and cannot be inspected.
C. Only financial records must be retained.
4
