UCSD MGT 18 MIDTERM COMPREHENSIVE
STUDY GUIDE WITH SOLUTIONS
◉ What does Goldsmith call the stress created by having a mix of
cultural differences and similarities?
Answer: Diversity tension
◉ Banaji at al. calls attention what factor that can impact decision
making in the workplace?
Answer: Implicit biases
◉ According to Page, which team do we think we would we enjoy
more and find more fun?
Answer: A homogenous team
◉ What does Page think will increase the probability of innovation?
Answer: Two or more smart individuals who have various
perspectives and disagree on them
◉ What is a way of understanding ourselves and others as grounded
in various group memberships, such as organizational membership,
religious affiliation, gender and age etc.?
,Answer: Social identity
◉ Does Sucher thinks that social categorizing and labeling someone
as an "other" in the work environment is a positive?
Answer: No
◉ Does Sucher think that the conscious desire to unbiased will
eliminate unconscious bias in the workplace?
Answer: No
◉ In the article "Managing a Public Image", Kevin
Knight reflected on a class discussion about the case of "Jensen
Shoes." What were his concerns when looking back?
Answer: That he was personally too biased, that he'd be seen as
arguing too passionately for the minority perspective, and that he
was too concerned with how others perceived him.
◉ What does Polzer say serves as an anchor from which we often fail
to adjust our views even when faced with new information?
Answer: First impressions
◉ What is the difference between implicit and explicit biases?
Answer: Implicit biases are had with no awareness or conscious
intent
, Explicit biases are ones you are aware of and have consciously
thought about
◉ What does Banaji et al. say are 4 sources of unintentional bias?
Answer: Implicit forms of prejudice
In-group favoritism or bias
Conflict of interest
Tendencies to overclaim credit
◉ What can we do to decrease our unintended (implicit) biases?
Answer: Be mindful of on weaknesses, gather data instead of blindly
accepting it, reshape your environment looking carefully for implicit
bias, seek the "veil of ignorance" and let others help with the
decision making process for diversity, remember the power of
priming
◉ What is Hofstede's Social Identity Theory?
Answer: Pyramid diagram
STUDY GUIDE WITH SOLUTIONS
◉ What does Goldsmith call the stress created by having a mix of
cultural differences and similarities?
Answer: Diversity tension
◉ Banaji at al. calls attention what factor that can impact decision
making in the workplace?
Answer: Implicit biases
◉ According to Page, which team do we think we would we enjoy
more and find more fun?
Answer: A homogenous team
◉ What does Page think will increase the probability of innovation?
Answer: Two or more smart individuals who have various
perspectives and disagree on them
◉ What is a way of understanding ourselves and others as grounded
in various group memberships, such as organizational membership,
religious affiliation, gender and age etc.?
,Answer: Social identity
◉ Does Sucher thinks that social categorizing and labeling someone
as an "other" in the work environment is a positive?
Answer: No
◉ Does Sucher think that the conscious desire to unbiased will
eliminate unconscious bias in the workplace?
Answer: No
◉ In the article "Managing a Public Image", Kevin
Knight reflected on a class discussion about the case of "Jensen
Shoes." What were his concerns when looking back?
Answer: That he was personally too biased, that he'd be seen as
arguing too passionately for the minority perspective, and that he
was too concerned with how others perceived him.
◉ What does Polzer say serves as an anchor from which we often fail
to adjust our views even when faced with new information?
Answer: First impressions
◉ What is the difference between implicit and explicit biases?
Answer: Implicit biases are had with no awareness or conscious
intent
, Explicit biases are ones you are aware of and have consciously
thought about
◉ What does Banaji et al. say are 4 sources of unintentional bias?
Answer: Implicit forms of prejudice
In-group favoritism or bias
Conflict of interest
Tendencies to overclaim credit
◉ What can we do to decrease our unintended (implicit) biases?
Answer: Be mindful of on weaknesses, gather data instead of blindly
accepting it, reshape your environment looking carefully for implicit
bias, seek the "veil of ignorance" and let others help with the
decision making process for diversity, remember the power of
priming
◉ What is Hofstede's Social Identity Theory?
Answer: Pyramid diagram
