D394 Study Guide Questions with Verified
Correct Answers
Reducing Religious Bias
Best Practice: Learn basic practices of different religions to better understand patient
perspectives.
Addressing Workplace Inclusivity
Marginalization Example: Forcing an employee to participate in activities against their
beliefs, such as singing Christmas carols, can lead to exclusion.
Implicit Bias
Unconscious bias affecting patient interactions, such as dismissing preferred pronouns.
Gender Bias
Denying a patient's request for a specific doctor despite availability.
Physical Bias
Focusing on weight issues when unrelated to the patient's reason for visiting.
Cultural Competence and Communication
Effective Practices: Use scripts to welcome and inform patients.
Cultural Competence and Communication
Effective Practices: Provide resources in multiple languages.
Cultural Competence and Communication
Effective Practices: Create spaces for patients to share concerns.
Correct Answers
Reducing Religious Bias
Best Practice: Learn basic practices of different religions to better understand patient
perspectives.
Addressing Workplace Inclusivity
Marginalization Example: Forcing an employee to participate in activities against their
beliefs, such as singing Christmas carols, can lead to exclusion.
Implicit Bias
Unconscious bias affecting patient interactions, such as dismissing preferred pronouns.
Gender Bias
Denying a patient's request for a specific doctor despite availability.
Physical Bias
Focusing on weight issues when unrelated to the patient's reason for visiting.
Cultural Competence and Communication
Effective Practices: Use scripts to welcome and inform patients.
Cultural Competence and Communication
Effective Practices: Provide resources in multiple languages.
Cultural Competence and Communication
Effective Practices: Create spaces for patients to share concerns.
