APM PMQ RATED EXAM PREP QUESTIONS AND ANSWERS
.4 Outline four ways in which outputs of knowledge management inform decision
making. - ✔✔1. Data from experts/peers contribute to estimates/costs.
2. Lessons learned can indicate ways to decide resolutions to issues.
3. Data from previous projects can inform estimates.
4. QA and QC activities scheduled from knowledge management.
✔✔2.5 Explain the benefits of audits, decision gates, and benefit reviews (project
review). - ✔✔1. Audit: increases stakeholder confidence.
2. Decision Gates: Encourages structured frameworks for decisions to be made.
3. Benefit reviews: project can be recognised for having made a difference.
✔✔2.6 Explain three reasons why a project may close early. - ✔✔1. Work is finished
ahead of schedule.
2. Funding has ran out, no more available budget.
3. Project no longer aligns with expected benefits.
✔✔3.1 Explain two key differences between projects and BAU. - ✔✔1. Time-frame:
projects have a set lifecycle and end date, BAU is ongoing.
2. Funding: projects use CAPEX, BAU uses OPEX.
✔✔3.2 Explain three differences between project and portfolio management. - ✔✔1.
Number of customers.
2. Time of benefits are realised.
3. Strategy - project seek change for objectives by client, portfolio seek change at an
operational level.
✔✔3.3 Outline four reasons why a programme would be used to deliver strategic
change rather than a project. - ✔✔1. Projects are interdependent.
2. Strategic in nature - projects align the same objectives.
3. When there is a business vision and top-down approach.
4. When a programme can coordinate large project risks.
✔✔3.4 Describe three situations when programme management would be appropriate
to deliver strategic change as opposed to a project. - ✔✔1. When the work is multi-year,
larger timeline than a project.
2. When managing large budgets.
3. When the scope of the project has not been fully described.
✔✔3.5 Describe three situations where the use of portfolio management may be
appropriate to deliver strategic change. - ✔✔1. When the business is moving into a new
market.
, 2. When organisational capacity is a limiting factor.
3. Where the management of organisational risk is needed.
✔✔3.6 Explain the use of PESTLE, SWOT, and VUCA analysis techniques to
determine factors impacting projects. - ✔✔1. SWOT: Strength, Weakness, Opportunity,
Threat.
2. VUCA: Vulnerability, Uncertainty, Complexity, Ambiguity.
3. PESTLE: Political, Economic, Sociological, Technological, Legal, Environmental.
✔✔3.7 Explain three ways in which failure to comply with laws and regulation can
impact on project delivery. - ✔✔1. Issuing of fines.
2. Health and Safety risk on site.
3. Product lacks the quality required through ignoring regulations.
✔✔4.1 Explain three benefits of a communication plan to a project. - ✔✔1. Stakeholder
confidence.
2. Consistency of communication.
3. Record of communication (audit trail).
✔✔4.2 Explain three ways in which stakeholder analysis informs the preparation of a
communications plan. - ✔✔1. Stakeholder background.
2. Stakeholder interest.
3. Stakeholder influence.
✔✔4.3 State four factors that can positively or negatively affect communication. - ✔✔1.
Technology.
2. Time zones.
3. Environment people are in.
4. Timing of communication.
✔✔4.4 State four sources of conflict within a project. - ✔✔1. Sponsor and organisation
over funding.
2. Sponsor and ed-user over requirements of final product.
3. Project manager and team members over commitment and not following the PMP.
4. Project manager and supplier over resource availability.
✔✔4.5 Using an appropriate model, explain three ways in which conflicts can be
addressed. - ✔✔1. Avoiding.
2. Accommodating.
3. Competing.
4. Collaborating.
.4 Outline four ways in which outputs of knowledge management inform decision
making. - ✔✔1. Data from experts/peers contribute to estimates/costs.
2. Lessons learned can indicate ways to decide resolutions to issues.
3. Data from previous projects can inform estimates.
4. QA and QC activities scheduled from knowledge management.
✔✔2.5 Explain the benefits of audits, decision gates, and benefit reviews (project
review). - ✔✔1. Audit: increases stakeholder confidence.
2. Decision Gates: Encourages structured frameworks for decisions to be made.
3. Benefit reviews: project can be recognised for having made a difference.
✔✔2.6 Explain three reasons why a project may close early. - ✔✔1. Work is finished
ahead of schedule.
2. Funding has ran out, no more available budget.
3. Project no longer aligns with expected benefits.
✔✔3.1 Explain two key differences between projects and BAU. - ✔✔1. Time-frame:
projects have a set lifecycle and end date, BAU is ongoing.
2. Funding: projects use CAPEX, BAU uses OPEX.
✔✔3.2 Explain three differences between project and portfolio management. - ✔✔1.
Number of customers.
2. Time of benefits are realised.
3. Strategy - project seek change for objectives by client, portfolio seek change at an
operational level.
✔✔3.3 Outline four reasons why a programme would be used to deliver strategic
change rather than a project. - ✔✔1. Projects are interdependent.
2. Strategic in nature - projects align the same objectives.
3. When there is a business vision and top-down approach.
4. When a programme can coordinate large project risks.
✔✔3.4 Describe three situations when programme management would be appropriate
to deliver strategic change as opposed to a project. - ✔✔1. When the work is multi-year,
larger timeline than a project.
2. When managing large budgets.
3. When the scope of the project has not been fully described.
✔✔3.5 Describe three situations where the use of portfolio management may be
appropriate to deliver strategic change. - ✔✔1. When the business is moving into a new
market.
, 2. When organisational capacity is a limiting factor.
3. Where the management of organisational risk is needed.
✔✔3.6 Explain the use of PESTLE, SWOT, and VUCA analysis techniques to
determine factors impacting projects. - ✔✔1. SWOT: Strength, Weakness, Opportunity,
Threat.
2. VUCA: Vulnerability, Uncertainty, Complexity, Ambiguity.
3. PESTLE: Political, Economic, Sociological, Technological, Legal, Environmental.
✔✔3.7 Explain three ways in which failure to comply with laws and regulation can
impact on project delivery. - ✔✔1. Issuing of fines.
2. Health and Safety risk on site.
3. Product lacks the quality required through ignoring regulations.
✔✔4.1 Explain three benefits of a communication plan to a project. - ✔✔1. Stakeholder
confidence.
2. Consistency of communication.
3. Record of communication (audit trail).
✔✔4.2 Explain three ways in which stakeholder analysis informs the preparation of a
communications plan. - ✔✔1. Stakeholder background.
2. Stakeholder interest.
3. Stakeholder influence.
✔✔4.3 State four factors that can positively or negatively affect communication. - ✔✔1.
Technology.
2. Time zones.
3. Environment people are in.
4. Timing of communication.
✔✔4.4 State four sources of conflict within a project. - ✔✔1. Sponsor and organisation
over funding.
2. Sponsor and ed-user over requirements of final product.
3. Project manager and team members over commitment and not following the PMP.
4. Project manager and supplier over resource availability.
✔✔4.5 Using an appropriate model, explain three ways in which conflicts can be
addressed. - ✔✔1. Avoiding.
2. Accommodating.
3. Competing.
4. Collaborating.
