NSGA 142 Exam – Questions With Correct Answers
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Terms in this set (150)
A nurse is interviewing a client who C) "Tell me what concerns you most about your
appears anxious about a newly diagnosis."
diagnosed condition. Which nursing
statement best demonstrates
therapeutic communication?
A) "Everything is going to be okay."
B) "I know exactly how you feel."
C) "Tell me what concerns you most
about your diagnosis."
D) "You should try not to worry so
much."
,The nurse wants to encourage a client D) "What health concerns do you have?"
to discuss their health concerns in
greater detail. Which question is most
appropriate?
A) "Are you having pain?"
B) "Did you take your medication
today?"
C) "When did your symptoms begin?"
D) "What health concerns do you
have?"
Which question is an example of a C) "Are you taking your prescribed medications?"
closed-ended question?
A) "How have you been feeling since
your surgery?"
B) "What concerns do you have about
your medications?"
C) "Are you taking your prescribed
medications?"
D) "Tell me about your experience with
hospitalization."
Which nursing action best B) Nodding and stating, "I see what you mean."
demonstrates active listening?
A) Planning the next question while the
client is talking
B) Nodding and stating, "I see what
you mean."
C) Changing the subject when the
client becomes emotional
D) Interrupting the client to clarify
information immediately
,The nurse is practicing active listening A, B, D, E
with a client. Which actions
demonstrate active listening? Select all
that apply.
A) Nodding while the client speaks
B) Repeating what the client has said
C) Assuming what the client means
before they finish speaking
D) Saying, "I see what you mean."
E) Observing whether the client's
verbal and nonverbal cues are
congruent
F) Mentally rehearsing the nurse's
response while the client speaks
A client becomes tearful while C) Allow a period of silence while remaining with the
discussing the recent death of a client
spouse. Which action by the nurse is
most therapeutic?
A) Immediately change the subject
B) Tell the client that everything will get
better
C) Allow a period of silence while
remaining with the client
D) Ask several questions to keep the
conversation moving
, The nurse uses silence during a client B) To allow the client time to reflect and collect their
interview. What is the primary purpose thoughts
of therapeutic silence?
A) To end an uncomfortable
conversation
B) To allow the client time to reflect
and collect their thoughts
C) To prevent the client from
discussing emotions
D) To allow the nurse time to
document
Which nurse statement is an example C) "You shouldn't worry; everything will be fine."
of a communication barrier?
A) "Tell me more about what you are
experiencing."
B) "What are you most worried about?"
C) "You shouldn't worry; everything will
be fine."
D) "I want to make sure I understand
what you are saying."
A client speaks limited English and C) Use an interpreter service when needed
needs to provide information about
their health history. What should the
nurse do?
A) Ask a family member to interpret
B) Speak louder and repeat the same
information
C) Use an interpreter service when
needed
D) Avoid asking questions that require
detailed answers
Add to calendar
Play your way to mastery with fun games
Match Blocks Charms NEW
Terms in this set (150)
A nurse is interviewing a client who C) "Tell me what concerns you most about your
appears anxious about a newly diagnosis."
diagnosed condition. Which nursing
statement best demonstrates
therapeutic communication?
A) "Everything is going to be okay."
B) "I know exactly how you feel."
C) "Tell me what concerns you most
about your diagnosis."
D) "You should try not to worry so
much."
,The nurse wants to encourage a client D) "What health concerns do you have?"
to discuss their health concerns in
greater detail. Which question is most
appropriate?
A) "Are you having pain?"
B) "Did you take your medication
today?"
C) "When did your symptoms begin?"
D) "What health concerns do you
have?"
Which question is an example of a C) "Are you taking your prescribed medications?"
closed-ended question?
A) "How have you been feeling since
your surgery?"
B) "What concerns do you have about
your medications?"
C) "Are you taking your prescribed
medications?"
D) "Tell me about your experience with
hospitalization."
Which nursing action best B) Nodding and stating, "I see what you mean."
demonstrates active listening?
A) Planning the next question while the
client is talking
B) Nodding and stating, "I see what
you mean."
C) Changing the subject when the
client becomes emotional
D) Interrupting the client to clarify
information immediately
,The nurse is practicing active listening A, B, D, E
with a client. Which actions
demonstrate active listening? Select all
that apply.
A) Nodding while the client speaks
B) Repeating what the client has said
C) Assuming what the client means
before they finish speaking
D) Saying, "I see what you mean."
E) Observing whether the client's
verbal and nonverbal cues are
congruent
F) Mentally rehearsing the nurse's
response while the client speaks
A client becomes tearful while C) Allow a period of silence while remaining with the
discussing the recent death of a client
spouse. Which action by the nurse is
most therapeutic?
A) Immediately change the subject
B) Tell the client that everything will get
better
C) Allow a period of silence while
remaining with the client
D) Ask several questions to keep the
conversation moving
, The nurse uses silence during a client B) To allow the client time to reflect and collect their
interview. What is the primary purpose thoughts
of therapeutic silence?
A) To end an uncomfortable
conversation
B) To allow the client time to reflect
and collect their thoughts
C) To prevent the client from
discussing emotions
D) To allow the nurse time to
document
Which nurse statement is an example C) "You shouldn't worry; everything will be fine."
of a communication barrier?
A) "Tell me more about what you are
experiencing."
B) "What are you most worried about?"
C) "You shouldn't worry; everything will
be fine."
D) "I want to make sure I understand
what you are saying."
A client speaks limited English and C) Use an interpreter service when needed
needs to provide information about
their health history. What should the
nurse do?
A) Ask a family member to interpret
B) Speak louder and repeat the same
information
C) Use an interpreter service when
needed
D) Avoid asking questions that require
detailed answers
