TCFP Officer 1 Practice Test with
the correct question and answers.
,
,Why must a company officer, as a public servant, meet their community's
needs with competence, courtesy, and efficiency?
Select one:
a. Good customer service is essential to the health and safety standards of
the agency.
b. Good customer service is essential to maintain a positive public perception
of the agency.
c. Positive contacts within the community will help the company officer
change group dynamics.
d. Community perceptions will impact the internal and external expectations
of a new company officer. - correct ans:b. Good customer service is essential
to maintain a positive public perception of the agency.
Which statement contains all three parts of assertive communication?
Select one:
a. I feel frustrated when the equipment is not returned to its proper place on
the truck.
b. You're always making mistakes.
c. "I feel frustrated when PPE is improperly cleaned, so let's talk about how
we clean PPE to remove possible contaminants."
d. I think the problem is you and your bad attitude. - correct ans:c. "I feel
frustrated when PPE is improperly cleaned, so let's talk about how we clean
PPE to remove possible contaminants."
Accountability for decisions within a fire organization is almost always:
Select one:
a. specialized.
b. decentralized.
c. functional.
, d. centralized. - correct ans:d. centralized.
Combination organizations provide staffing and receive funding in
accordance with the:
Select one:
a. level of functional supervision in the department.
b. capability of their auxiliary apparatus.
c. dominant aspect of their organization.
d. results of a position and job analysis. - correct ans:c. dominant aspect of
their organization.
Company officers who apply honesty and strong moral principles to the
decision-making process are cultivating the leadership quality of:
Select one:
a. integrity.
b. dependability.
c. proactiveness.
d. industriousness. - correct ans:a. integrity.
The first step a company officer can take to solve problems or make
decisions is to:
Select one:
a. identify a problem that requires a response.
b. determine the steps needed to meet the selected goals and outcomes.
c. determine the effectiveness of the activities in meeting goals and
outcomes.
d. identify their strengths and weaknesses. - correct ans:a. identify a problem
that requires a response.
the correct question and answers.
,
,Why must a company officer, as a public servant, meet their community's
needs with competence, courtesy, and efficiency?
Select one:
a. Good customer service is essential to the health and safety standards of
the agency.
b. Good customer service is essential to maintain a positive public perception
of the agency.
c. Positive contacts within the community will help the company officer
change group dynamics.
d. Community perceptions will impact the internal and external expectations
of a new company officer. - correct ans:b. Good customer service is essential
to maintain a positive public perception of the agency.
Which statement contains all three parts of assertive communication?
Select one:
a. I feel frustrated when the equipment is not returned to its proper place on
the truck.
b. You're always making mistakes.
c. "I feel frustrated when PPE is improperly cleaned, so let's talk about how
we clean PPE to remove possible contaminants."
d. I think the problem is you and your bad attitude. - correct ans:c. "I feel
frustrated when PPE is improperly cleaned, so let's talk about how we clean
PPE to remove possible contaminants."
Accountability for decisions within a fire organization is almost always:
Select one:
a. specialized.
b. decentralized.
c. functional.
, d. centralized. - correct ans:d. centralized.
Combination organizations provide staffing and receive funding in
accordance with the:
Select one:
a. level of functional supervision in the department.
b. capability of their auxiliary apparatus.
c. dominant aspect of their organization.
d. results of a position and job analysis. - correct ans:c. dominant aspect of
their organization.
Company officers who apply honesty and strong moral principles to the
decision-making process are cultivating the leadership quality of:
Select one:
a. integrity.
b. dependability.
c. proactiveness.
d. industriousness. - correct ans:a. integrity.
The first step a company officer can take to solve problems or make
decisions is to:
Select one:
a. identify a problem that requires a response.
b. determine the steps needed to meet the selected goals and outcomes.
c. determine the effectiveness of the activities in meeting goals and
outcomes.
d. identify their strengths and weaknesses. - correct ans:a. identify a problem
that requires a response.
