ISM 3011 Exam 2 Study Guide With
Complete Solutions
Domain name system - ANSWER Converts IP addresses into domains
Domain name - ANSWER Unique identifiers of computer network addresses on the
Internet; considered an "internet phonebook"
Extranet - ANSWER connects parts of the intranets of different organizations which
enables business partners to communicate with each other (inter organizational
system—IOS) or with customers
Intranet - ANSWER A network within organization for collecting, sharing, &
disseminating information to support the business; ("corporate portals")
Internet - ANSWER A global network connecting millions of computers, making it
possible to exchange information.
-only public network; anyone could use it
-a network of networks
TCP/IP Suite of Protocols, Email, Newsgroups, & Discussion Groups - ANSWER
Examples of Internet services
Tourism & travel, publishing, higher education, real estate, employment, financial
institutions, software distribution, healthcare, & politics - ANSWER Widely used web
applications
Internet of everything - ANSWER Web-based development in which people, processes,
data, and things are interconnected via the Internet using various means, such as RFID
devices, barcodes, wireless systems (using Bluetooth & Wi-Fi), & QR codes
Internet of things - ANSWER Physical objects that are connected to the Internet and to
all the other physical objects
Merchant, Brokerage, Advertising, Mixed, Infomediary, Subscription - ANSWER E-
commerce business models
, Merchant model - ANSWER E-commerce business model that transfers the old retail
model to the e-commerce world by using the medium of the internet
Brokerage model - ANSWER E-commerce business model that brings sellers and
buyers together on the Web and collects commissions on transactions between these
parties
Advertising model - ANSWER E-commerce business model that is an extension of
traditional advertising media, such as radio and television. Directories such as Yahoo!
provide content (similar to radio and TV) to users for free. By creating more traffic with
this free content, they can charge companies for placing banner ads or leasing spots on
their sites.
Mixed model - ANSWER E-commerce business model that consists of revenue
generation from more than one source
Infomediary model - ANSWER E-commerce business model in which sites collect
information on consumers and businesses and then sell this information to other
companies for marketing purpose
Subscription model - ANSWER e-commerce model where sites sell digital products or
services to customers
E-commerce - ANSWER -no personal interaction
-documentation is online
-webpages are personalized per customer
-digital communication
-payment by credit card, bank withdrawal, fund transfers, cryptocurrency
-ads on web, radio, video sites
-merchandise takes 1 hour minimum for delivery, through 2-5 days (amazon prime)
-improved customer service
Traditional commerce - ANSWER -face to face
-printed & written documents
-payment by cash, check, or credit card
-ads are printed media, radio, television
-immediately return merchandise
-can return in person
-customization is rare
Customers, products, costs - ANSWER Why have so many organizations gone global?
E-business and growth of internet - ANSWER What technological advancements have
facilitated an increase in global organizations?
Complete Solutions
Domain name system - ANSWER Converts IP addresses into domains
Domain name - ANSWER Unique identifiers of computer network addresses on the
Internet; considered an "internet phonebook"
Extranet - ANSWER connects parts of the intranets of different organizations which
enables business partners to communicate with each other (inter organizational
system—IOS) or with customers
Intranet - ANSWER A network within organization for collecting, sharing, &
disseminating information to support the business; ("corporate portals")
Internet - ANSWER A global network connecting millions of computers, making it
possible to exchange information.
-only public network; anyone could use it
-a network of networks
TCP/IP Suite of Protocols, Email, Newsgroups, & Discussion Groups - ANSWER
Examples of Internet services
Tourism & travel, publishing, higher education, real estate, employment, financial
institutions, software distribution, healthcare, & politics - ANSWER Widely used web
applications
Internet of everything - ANSWER Web-based development in which people, processes,
data, and things are interconnected via the Internet using various means, such as RFID
devices, barcodes, wireless systems (using Bluetooth & Wi-Fi), & QR codes
Internet of things - ANSWER Physical objects that are connected to the Internet and to
all the other physical objects
Merchant, Brokerage, Advertising, Mixed, Infomediary, Subscription - ANSWER E-
commerce business models
, Merchant model - ANSWER E-commerce business model that transfers the old retail
model to the e-commerce world by using the medium of the internet
Brokerage model - ANSWER E-commerce business model that brings sellers and
buyers together on the Web and collects commissions on transactions between these
parties
Advertising model - ANSWER E-commerce business model that is an extension of
traditional advertising media, such as radio and television. Directories such as Yahoo!
provide content (similar to radio and TV) to users for free. By creating more traffic with
this free content, they can charge companies for placing banner ads or leasing spots on
their sites.
Mixed model - ANSWER E-commerce business model that consists of revenue
generation from more than one source
Infomediary model - ANSWER E-commerce business model in which sites collect
information on consumers and businesses and then sell this information to other
companies for marketing purpose
Subscription model - ANSWER e-commerce model where sites sell digital products or
services to customers
E-commerce - ANSWER -no personal interaction
-documentation is online
-webpages are personalized per customer
-digital communication
-payment by credit card, bank withdrawal, fund transfers, cryptocurrency
-ads on web, radio, video sites
-merchandise takes 1 hour minimum for delivery, through 2-5 days (amazon prime)
-improved customer service
Traditional commerce - ANSWER -face to face
-printed & written documents
-payment by cash, check, or credit card
-ads are printed media, radio, television
-immediately return merchandise
-can return in person
-customization is rare
Customers, products, costs - ANSWER Why have so many organizations gone global?
E-business and growth of internet - ANSWER What technological advancements have
facilitated an increase in global organizations?
