HUMAN RESOURCE MANAGEMENT
SANDRA STEEN, RAYMOND NOE, JOHN HOLLENBECK, BARRY GERHART, PATRICK WRIGHT
Sixth Canadian Edition
,Test Bank for
Human Resource Management 6CE Sandra Steen, Raymond Andrew Noe, John R.
Hollenbeck, Barry Gerhart, Patrick M. Wright
Chapter 1-11Answers are at the End of Each Chapter
Chapter 1
Student name:
1) Managers and economists traditionally have seen human resource management
as a source of value to their organizations.
⊚ true
⊚ false
2) The concept of "human resource management" implies that employees are
interchangeable, easily replaced assets that should be managed like any other
physical asset.
⊚ true
⊚ false
3) No two human resource departments will have precisely the same roles and
responsibilities.
⊚ true
⊚ false
4) Recruitment refers to the process by which an organization selects applicants
with the right knowledge, skills, and abilities to help the organization achieve
its goals.
⊚ true
⊚ false
Version 1 1
,5) Performance management requires that employee activities and
outputs match the individual's goals.
⊚ true
⊚ false.
6) Important decisions in planning pay and benefits include how much to offer
employees in salary or wages, as opposed to bonuses, commissions, and
other performance-related pay.
⊚ true
⊚ false
7) The shift to self-service requires HR to spend more time on day-to-day
transactional tasks.
⊚ true
⊚ false
8) Compliance with laws and regulations is not an HR responsibility, but
rather the sole responsibility of managers within the organization.
⊚ true
⊚ false
9) HR is increasingly becoming a purely administrative function.
⊚ true
⊚ false
10) As part of its strategic role, one of the key contributions HR can make is
to engage in evidence-based HRM.
⊚ true
⊚ false
11) Canada underperforms the United States with respect to productivity.
⊚ true
⊚ false
Version 1 2
, 12) HRM should have a significant role in carrying out a merger or acquisition.
⊚ true
⊚ false
13) Non-traditional workers e.g. contractors and temporary workers, currently
represent more than 50 percent of the workforce, and this percentage is
expected to increase significantly.
⊚ true
⊚ false
14) Setting up a business enterprise in another country (e.g. building a factory in
China) is called outsourcing.
⊚ true
⊚ false
15) Recent surveys indicate that the general public and managers do not
have positive perceptions of the ethical conduct of businesses.
⊚ true
⊚ false
16) HR activities are carried out exclusively by HR specialists in small organizations.
⊚ true
⊚ false
17) Canada's labour force is aging.
⊚ true
⊚ false
18) Mobile devices are increasingly being used to access HR processes,
information, and collaborative tools.
⊚ true
Version 1 3