UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Human Resource Management (HRM) - CORRECT ANSWER Policies, practices, systems
that influence employee behavior, attitude, performance
Human Capital - CORRECT ANSWER Organization's employees, training, experience,
judgement, intelligence, relationship insight adding economic value to organization
High-Performance Work System - CORRECT ANSWER Organization where technology,
structures people, processes work together seamlessly giving organization advantage in competitive
environment
3 HR Responsibilities - CORRECT ANSWER 1. Administer services/transactions
2. Partner services
3. Strategy
Job Analysis - CORRECT ANSWER Getting detailed info about jobs
Job Design - CORRECT ANSWER Defining how work will be performed/tasks required
Recruitment - CORRECT ANSWER Seeking applicants for potential employment
Selection - CORRECT ANSWER Identifying applicants with necessary knowledge, skills,
abilities that help organization achieve goal
Training - CORRECT ANSWER Planned effort to enable employees to learn job-related
knowledge, skills, behaviors
Development - CORRECT ANSWER Acquiring skills, knowledge, behavior that improve
employees ability to meet challenges
, Performance Management - CORRECT ANSWER Ensuring employees' activities/outputs
match organizations goal
Workforce Analytics - CORRECT ANSWER Use quantitative tools/scientific methods to
analyze data from HR databases t make evidence based decisions supporting goals
HR Planning - CORRECT ANSWER Identifying number's/types of employees organization
requires to meet objectives
Talent Management - CORRECT ANSWER Systematic planned effort to attract, retain,
develop, motivate highly skilled employees/managers
Evidence-Based HR - CORRECT ANSWER Collection/use of data to demonstrate human
resource practices have positive influence on company's profits/stakeholders
Sustainability - CORRECT ANSWER Organizations ability to profit without depleting
resources
Stakeholders - CORRECT ANSWER Parties having interest in organization's success
Ethics - CORRECT ANSWER Fundamental principles of right/wrong
5 Employee Rights - CORRECT ANSWER 1. Free consent - treated only as willingly
consented to be treated
2. Privacy - to do as one wishes in free time
3. Freedom of conscience - to refuse to do what violates moral belief
4. Speech - to criticize organization's ethics
5. Due process - fair / impartial trial
Internal Labor Force - CORRECT ANSWER Organization's workers, employees / contractors