Key Concepts for
Business Management
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Ethics Study Guide
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, Business The organized effort of individuals to produce and sell, for a profit, the goods and
services that satisfy society's needs.
What are the four resources a business needs in order to Human resources, material resources, informational resources, and financial
be successful? resources.
What do service businesses do? They provide services.
Ex: Haircuts, legal advice, tax preparation, etc.
Intermediary Go-between; mediator.
Are businesses that understand customer needs, and work Yes
to satisfy those needs successful?
Profit The remains after all business expenses have been deducted from sales revenue.
What is the formula for profit? Sales revenue - expenses
Economics The study of how wealth is created and distributed.
Economy The system through which a society creates and distributes wealth.
Capitalism A system in which individuals own and operate the majority of businesses that
provide goods and services.
Socialism A system in which the government owns and controls the means of production.
Communism A system where factors of production are owned and directed by the state.