NACC PSW ACTUAL EXAM SCRIPT
COMPLETE QUESTIONS WITH VERIFIED
DETAILED RATIONALES AND CORRECT
ANSWERS ALREADY PASSED
⩥ Action if a client refuses care.
Answer: Respect their decision and report it to the nurse
⩥ Communication approach that builds trust.
Answer: Listening actively and respectfully
⩥ Active listening.
Answer: Paying full attention and responding appropriately
⩥ Response to a client upset and crying.
Answer: Offer emotional support and listen
⩥ Importance of non-verbal communication.
Answer: It supports and enhances verbal communication
⩥ Subjective data example.
, Answer: Client says 'I feel dizzy'
⩥ Confidentiality.
Answer: Keeping private information secure
⩥ Documentation of care.
Answer: Record facts only
⩥ Cultural competence.
Answer: Respecting diverse beliefs and practices
⩥ Right to refuse for clients.
Answer: They may decline any service or care
⩥ Empathy.
Answer: Understanding and sharing another's feelings
⩥ Caring tone usage by a PSW.
Answer: Build trust and comfort
⩥ Eye contact.
COMPLETE QUESTIONS WITH VERIFIED
DETAILED RATIONALES AND CORRECT
ANSWERS ALREADY PASSED
⩥ Action if a client refuses care.
Answer: Respect their decision and report it to the nurse
⩥ Communication approach that builds trust.
Answer: Listening actively and respectfully
⩥ Active listening.
Answer: Paying full attention and responding appropriately
⩥ Response to a client upset and crying.
Answer: Offer emotional support and listen
⩥ Importance of non-verbal communication.
Answer: It supports and enhances verbal communication
⩥ Subjective data example.
, Answer: Client says 'I feel dizzy'
⩥ Confidentiality.
Answer: Keeping private information secure
⩥ Documentation of care.
Answer: Record facts only
⩥ Cultural competence.
Answer: Respecting diverse beliefs and practices
⩥ Right to refuse for clients.
Answer: They may decline any service or care
⩥ Empathy.
Answer: Understanding and sharing another's feelings
⩥ Caring tone usage by a PSW.
Answer: Build trust and comfort
⩥ Eye contact.
