WGU C715 ORGANIZATIONAL
BEHAVIOR COMPREHENSIVE EXAM
QUESTIONS AND ANSWERS
1. According to the Big Five Personality Model, which trait is the strongest predictor of job
performance across most occupations?
A. Conscientiousness
B. Agreeableness
C. Extraversion
D. Emotional Stability
Answer: A
Conceptual Explanation: Conscientiousness, characterized by reliability, organization,
and persistence, consistently shows the highest correlation with job performance across
various industries.
2. When an individual attributes their own successes to internal factors while blaming failures
on external factors, they are demonstrating:
A. Self-serving bias
,B. Fundamental Attribution Error
C. Halo effect
D. Selective perception
Answer: A
Conceptual Explanation: The self-serving bias is the tendency for individuals to attribute
their own successes to internal factors and put the blame for failures on external factors.
3. In Herzberg’s Two-Factor Theory, which of the following is considered a ‘hygiene factor’
rather than a motivator?
A. Promotional opportunities
B. Salary and benefits
C. Recognition
D. Personal growth
Answer: B
Conceptual Explanation: Hygiene factors include elements like salary, company policy,
and working conditions. Their presence doesn’t necessarily motivate, but their absence
causes dissatisfaction.
4. Which component of an attitude reflects the intention to behave in a certain way toward
someone or something?
A. Cognitive component
, B. Behavioral component
C. Affective component
D. Evaluative component
Answer: B
Conceptual Explanation: The behavioral component is an intention to behave in a certain
way toward someone or something, distinguishing it from beliefs (cognitive) and feelings
(affective).
5. Vroom’s Expectancy Theory suggests that motivation is a product of Expectancy,
Instrumentality, and:
A. Reinforcement
B. Equity
C. Self-actualization
D. Valence
Answer: D
Conceptual Explanation: Expectancy Theory states that motivation depends on the
expectation of effort leading to performance (Expectancy), performance leading to rewards
(Instrumentality), and the attractiveness of those rewards (Valence).
BEHAVIOR COMPREHENSIVE EXAM
QUESTIONS AND ANSWERS
1. According to the Big Five Personality Model, which trait is the strongest predictor of job
performance across most occupations?
A. Conscientiousness
B. Agreeableness
C. Extraversion
D. Emotional Stability
Answer: A
Conceptual Explanation: Conscientiousness, characterized by reliability, organization,
and persistence, consistently shows the highest correlation with job performance across
various industries.
2. When an individual attributes their own successes to internal factors while blaming failures
on external factors, they are demonstrating:
A. Self-serving bias
,B. Fundamental Attribution Error
C. Halo effect
D. Selective perception
Answer: A
Conceptual Explanation: The self-serving bias is the tendency for individuals to attribute
their own successes to internal factors and put the blame for failures on external factors.
3. In Herzberg’s Two-Factor Theory, which of the following is considered a ‘hygiene factor’
rather than a motivator?
A. Promotional opportunities
B. Salary and benefits
C. Recognition
D. Personal growth
Answer: B
Conceptual Explanation: Hygiene factors include elements like salary, company policy,
and working conditions. Their presence doesn’t necessarily motivate, but their absence
causes dissatisfaction.
4. Which component of an attitude reflects the intention to behave in a certain way toward
someone or something?
A. Cognitive component
, B. Behavioral component
C. Affective component
D. Evaluative component
Answer: B
Conceptual Explanation: The behavioral component is an intention to behave in a certain
way toward someone or something, distinguishing it from beliefs (cognitive) and feelings
(affective).
5. Vroom’s Expectancy Theory suggests that motivation is a product of Expectancy,
Instrumentality, and:
A. Reinforcement
B. Equity
C. Self-actualization
D. Valence
Answer: D
Conceptual Explanation: Expectancy Theory states that motivation depends on the
expectation of effort leading to performance (Expectancy), performance leading to rewards
(Instrumentality), and the attractiveness of those rewards (Valence).
