WGU C715 ORGANIZATIONAL
BEHAVIOR FINAL EXAM PREP
QUESTIONS AND ANSWERS
1. Which personality trait from the Big Five model is the best predictor of job performance
across the majority of occupations?
A. Extraversion
B. Openness to Experience
C. Conscientiousness
D. Agreeableness
Answer: C
Conceptual Explanation: Conscientiousness, characterized by being responsible,
organized, and dependable, is consistently the strongest predictor of job performance
across various roles.
2. Which type of values refer to preferable modes of behavior or means of achieving one’s
terminal values?
A. Terminal values
,B. Extrinsic values
C. Intrinsic values
D. Instrumental values
Answer: D
Conceptual Explanation: Instrumental values represent the acceptable behaviors or
methods used to achieve end-state goals, which are known as terminal values.
3. What is the term for the psychological discomfort a person experiences when their
attitudes and behaviors are inconsistent?
A. Emotional Labor
B. Affective Commitment
C. Cognitive Dissonance
D. Confirmation Bias
Answer: C
Conceptual Explanation: Cognitive dissonance occurs when there is a mismatch between
an individual’s attitudes and their actual behavior, leading to tension.
4. In the context of the Big Five model, a person who is calm, self-confident, and secure would
score high on:
A. Introversion
B. Agreeableness
, C. Emotional Stability
D. Neuroticism
Answer: C
Conceptual Explanation: Emotional stability (the opposite of neuroticism) reflects an
individual’s ability to withstand stress and remain calm.
5. Which component of an attitude reflects the intention to behave in a certain way toward
someone or something?
A. Cognitive
B. Affective
C. Perceptual
D. Behavioral
Answer: D
Conceptual Explanation: The behavioral component is the intention to act or the actual
behavior resulting from the cognitive and affective components of an attitude.
6. An individual who believes that they are the master of their own fate possesses:
A. An external locus of control
B. High Machiavellianism
C. An internal locus of control
BEHAVIOR FINAL EXAM PREP
QUESTIONS AND ANSWERS
1. Which personality trait from the Big Five model is the best predictor of job performance
across the majority of occupations?
A. Extraversion
B. Openness to Experience
C. Conscientiousness
D. Agreeableness
Answer: C
Conceptual Explanation: Conscientiousness, characterized by being responsible,
organized, and dependable, is consistently the strongest predictor of job performance
across various roles.
2. Which type of values refer to preferable modes of behavior or means of achieving one’s
terminal values?
A. Terminal values
,B. Extrinsic values
C. Intrinsic values
D. Instrumental values
Answer: D
Conceptual Explanation: Instrumental values represent the acceptable behaviors or
methods used to achieve end-state goals, which are known as terminal values.
3. What is the term for the psychological discomfort a person experiences when their
attitudes and behaviors are inconsistent?
A. Emotional Labor
B. Affective Commitment
C. Cognitive Dissonance
D. Confirmation Bias
Answer: C
Conceptual Explanation: Cognitive dissonance occurs when there is a mismatch between
an individual’s attitudes and their actual behavior, leading to tension.
4. In the context of the Big Five model, a person who is calm, self-confident, and secure would
score high on:
A. Introversion
B. Agreeableness
, C. Emotional Stability
D. Neuroticism
Answer: C
Conceptual Explanation: Emotional stability (the opposite of neuroticism) reflects an
individual’s ability to withstand stress and remain calm.
5. Which component of an attitude reflects the intention to behave in a certain way toward
someone or something?
A. Cognitive
B. Affective
C. Perceptual
D. Behavioral
Answer: D
Conceptual Explanation: The behavioral component is the intention to act or the actual
behavior resulting from the cognitive and affective components of an attitude.
6. An individual who believes that they are the master of their own fate possesses:
A. An external locus of control
B. High Machiavellianism
C. An internal locus of control
