WGU C715 ORGANIZATIONAL
BEHAVIOR COMPREHENSIVE EXAM
(2026/2027) QUESTIONS AND ANSWERS
1. Which dimension of the Big Five personality model is the best predictor of job performance
across most occupations?
A. Extraversion
B. Conscientiousness
C. Agreeableness
D. Openness to Experience
Answer: B
Conceptual Explanation: Conscientiousness, characterized by being organized,
dependable, and disciplined, is consistently linked to high job performance across various
industries.
2. According to Maslow’s Hierarchy of Needs, which need must be satisfied before an
individual focuses on ‘Social’ needs?
A. Safety
,B. Esteem
C. Self-actualization
D. Physiological
Answer: A
Conceptual Explanation: In Maslow’s hierarchy, lower-level needs like Physiological and
Safety must be substantially satisfied before moving up to Social (Love/Belonging) needs.
3. What is the term for the tendency to underestimate the influence of external factors and
overestimate the influence of internal factors when judging others’ behavior?
A. Self-serving bias
B. Selective perception
C. Fundamental attribution error
D. Halo effect
Answer: C
Conceptual Explanation: The fundamental attribution error explains why we often blame
a person’s personality for their failures while ignoring situational constraints.
4. In the context of conflict management, which style is characterized by a ‘win-win’ desire
where both parties seek to satisfy their concerns fully?
A. Competing
B. Avoiding
, C. Collaborating
D. Accommodating
Answer: C
Conceptual Explanation: Collaboration involves high assertiveness and high cooperation,
seeking an integrative solution that satisfies all interests.
5. Which leadership theory suggests that leaders should adjust their style based on the
readiness and ability of their followers?
A. Trait Theory
B. Situational Leadership Theory
C. Path-Goal Theory
D. LMX Theory
Answer: B
Conceptual Explanation: Hersey and Blanchard’s Situational Leadership Theory focuses
on followers’ maturity (readiness), suggesting leaders change between directing, coaching,
supporting, and delegating.
6. Which component of an attitude involves the intention to behave in a certain way toward
someone or something?
A. Cognitive
B. Affective
BEHAVIOR COMPREHENSIVE EXAM
(2026/2027) QUESTIONS AND ANSWERS
1. Which dimension of the Big Five personality model is the best predictor of job performance
across most occupations?
A. Extraversion
B. Conscientiousness
C. Agreeableness
D. Openness to Experience
Answer: B
Conceptual Explanation: Conscientiousness, characterized by being organized,
dependable, and disciplined, is consistently linked to high job performance across various
industries.
2. According to Maslow’s Hierarchy of Needs, which need must be satisfied before an
individual focuses on ‘Social’ needs?
A. Safety
,B. Esteem
C. Self-actualization
D. Physiological
Answer: A
Conceptual Explanation: In Maslow’s hierarchy, lower-level needs like Physiological and
Safety must be substantially satisfied before moving up to Social (Love/Belonging) needs.
3. What is the term for the tendency to underestimate the influence of external factors and
overestimate the influence of internal factors when judging others’ behavior?
A. Self-serving bias
B. Selective perception
C. Fundamental attribution error
D. Halo effect
Answer: C
Conceptual Explanation: The fundamental attribution error explains why we often blame
a person’s personality for their failures while ignoring situational constraints.
4. In the context of conflict management, which style is characterized by a ‘win-win’ desire
where both parties seek to satisfy their concerns fully?
A. Competing
B. Avoiding
, C. Collaborating
D. Accommodating
Answer: C
Conceptual Explanation: Collaboration involves high assertiveness and high cooperation,
seeking an integrative solution that satisfies all interests.
5. Which leadership theory suggests that leaders should adjust their style based on the
readiness and ability of their followers?
A. Trait Theory
B. Situational Leadership Theory
C. Path-Goal Theory
D. LMX Theory
Answer: B
Conceptual Explanation: Hersey and Blanchard’s Situational Leadership Theory focuses
on followers’ maturity (readiness), suggesting leaders change between directing, coaching,
supporting, and delegating.
6. Which component of an attitude involves the intention to behave in a certain way toward
someone or something?
A. Cognitive
B. Affective
