WGU C715 ORGANIZATIONAL
BEHAVIOR FINAL EXAM PREP
QUESTIONS AND ANSWERS
1. Which personality trait from the Big Five model best predicts job performance across a
wide variety of occupations?
A. Extraversion
B. Openness to Experience
C. Conscientiousness
D. Agreeableness
Answer: C
Conceptual Explanation: Conscientiousness, characterized by being organized,
dependable, and disciplined, is the most consistent predictor of job performance.
2. An individual who believes that their behavior is guided by external forces, such as luck or
fate, is said to have:
A. A high self-monitoring personality
B. An external locus of control
C. A Type A personality
,D. An internal locus of control
Answer: B
Conceptual Explanation: External locus of control is the belief that outside forces
determine what happens to an individual.
3. According to Vroom’s Expectancy Theory, the belief that successful performance will lead
to a desired reward is known as:
A. Expectancy
B. Valence
C. Instrumentality
D. Self-efficacy
Answer: C
Conceptual Explanation: Instrumentality is the belief that if you perform well, a valued
outcome will be received.
4. Which component of an attitude reflects the intention to behave in a certain way toward
someone or something?
A. Affective component
B. Cognitive component
C. Evaluative component
D. Behavioral component
, Answer: D
Conceptual Explanation: The behavioral component describes an intention to behave in a
certain way.
5. Cognitive dissonance occurs when there is a conflict between:
A. Two different people’s opinions
B. A person’s job description and their actual tasks
C. An individual’s attitudes and their behaviors
D. Management expectations and employee needs
Answer: C
Conceptual Explanation: Cognitive dissonance is the psychological discomfort felt when
attitudes and behaviors are inconsistent.
6. In the Job Characteristics Model, which dimension refers to the degree to which a job
requires completion of a whole and identifiable piece of work?
A. Skill variety
B. Task significance
C. Autonomy
D. Task identity
Answer: D
BEHAVIOR FINAL EXAM PREP
QUESTIONS AND ANSWERS
1. Which personality trait from the Big Five model best predicts job performance across a
wide variety of occupations?
A. Extraversion
B. Openness to Experience
C. Conscientiousness
D. Agreeableness
Answer: C
Conceptual Explanation: Conscientiousness, characterized by being organized,
dependable, and disciplined, is the most consistent predictor of job performance.
2. An individual who believes that their behavior is guided by external forces, such as luck or
fate, is said to have:
A. A high self-monitoring personality
B. An external locus of control
C. A Type A personality
,D. An internal locus of control
Answer: B
Conceptual Explanation: External locus of control is the belief that outside forces
determine what happens to an individual.
3. According to Vroom’s Expectancy Theory, the belief that successful performance will lead
to a desired reward is known as:
A. Expectancy
B. Valence
C. Instrumentality
D. Self-efficacy
Answer: C
Conceptual Explanation: Instrumentality is the belief that if you perform well, a valued
outcome will be received.
4. Which component of an attitude reflects the intention to behave in a certain way toward
someone or something?
A. Affective component
B. Cognitive component
C. Evaluative component
D. Behavioral component
, Answer: D
Conceptual Explanation: The behavioral component describes an intention to behave in a
certain way.
5. Cognitive dissonance occurs when there is a conflict between:
A. Two different people’s opinions
B. A person’s job description and their actual tasks
C. An individual’s attitudes and their behaviors
D. Management expectations and employee needs
Answer: C
Conceptual Explanation: Cognitive dissonance is the psychological discomfort felt when
attitudes and behaviors are inconsistent.
6. In the Job Characteristics Model, which dimension refers to the degree to which a job
requires completion of a whole and identifiable piece of work?
A. Skill variety
B. Task significance
C. Autonomy
D. Task identity
Answer: D
