WGU D072: MANAGERIAL & ETHICAL
DECISION-MAKING, EI, AND
LEADERSHIP
ASSESSMENT
1. A project manager continues to allocate budget to a failing software module because they
have already invested $200,000 and 6 months of development. This is an example of:
A. Anchoring Bias
B. Confirmation Bias
C. Sunk Cost Bias
D. Availability Heuristic
Answer: C
Conceptual Explanation: Sunk cost bias occurs when individuals continue a behavior or
endeavor as a result of previously invested resources (time, money, or effort), even when it
no longer makes rational sense.
,2. Which ethical framework argues that the most ethical choice is the one that will produce
the greatest good for the greatest number of people?
A. Utilitarianism
B. Virtue Ethics
C. Deontology
D. Moral Rights Approach
Answer: A
Conceptual Explanation: Utilitarianism is a consequentialist theory that focuses on
maximizing overall utility or happiness for the majority.
3. In Daniel Goleman’s model of Emotional Intelligence, which component involves the ability
to recognize and understand your moods, emotions, and drives, as well as their effect on
others?
A. Self-Regulation
B. Self-Awareness
C. Social Awareness
D. Relationship Management
Answer: B
, Conceptual Explanation: Self-awareness is the foundational component of EI, involving
deep understanding of one’s own internal states and their impact on external
environments.
4. When a manager provides feedback by saying, ‘The report was three days late and missing
the financial summary,’ instead of ‘You are being lazy and irresponsible,’ they are using:
A. Descriptive Communication
B. Person-Oriented Communication
C. Evaluative Communication
D. Global Communication
Answer: A
Conceptual Explanation: Descriptive communication focuses on objective facts and
behaviors rather than judging or evaluating the person’s character.
5. Which leadership style is characterized by a leader who works with teams to identify
needed change, creating a vision to guide the change through inspiration?
A. Transactional Leadership
B. Laissez-faire Leadership
C. Transformational Leadership
D. Autocratic Leadership
Answer: C
DECISION-MAKING, EI, AND
LEADERSHIP
ASSESSMENT
1. A project manager continues to allocate budget to a failing software module because they
have already invested $200,000 and 6 months of development. This is an example of:
A. Anchoring Bias
B. Confirmation Bias
C. Sunk Cost Bias
D. Availability Heuristic
Answer: C
Conceptual Explanation: Sunk cost bias occurs when individuals continue a behavior or
endeavor as a result of previously invested resources (time, money, or effort), even when it
no longer makes rational sense.
,2. Which ethical framework argues that the most ethical choice is the one that will produce
the greatest good for the greatest number of people?
A. Utilitarianism
B. Virtue Ethics
C. Deontology
D. Moral Rights Approach
Answer: A
Conceptual Explanation: Utilitarianism is a consequentialist theory that focuses on
maximizing overall utility or happiness for the majority.
3. In Daniel Goleman’s model of Emotional Intelligence, which component involves the ability
to recognize and understand your moods, emotions, and drives, as well as their effect on
others?
A. Self-Regulation
B. Self-Awareness
C. Social Awareness
D. Relationship Management
Answer: B
, Conceptual Explanation: Self-awareness is the foundational component of EI, involving
deep understanding of one’s own internal states and their impact on external
environments.
4. When a manager provides feedback by saying, ‘The report was three days late and missing
the financial summary,’ instead of ‘You are being lazy and irresponsible,’ they are using:
A. Descriptive Communication
B. Person-Oriented Communication
C. Evaluative Communication
D. Global Communication
Answer: A
Conceptual Explanation: Descriptive communication focuses on objective facts and
behaviors rather than judging or evaluating the person’s character.
5. Which leadership style is characterized by a leader who works with teams to identify
needed change, creating a vision to guide the change through inspiration?
A. Transactional Leadership
B. Laissez-faire Leadership
C. Transformational Leadership
D. Autocratic Leadership
Answer: C
