WGU D072 MANAGEMENT AND ETHICS
COMPREHENSIVE EXAM
1. When a manager chooses the first solution that meets the minimum criteria rather than
the optimal solution, which decision-making concept is being applied?
A. Optimizing
B. Rational Maximization
C. Intuitive Analysis
D. Satisficing
Answer: D
Conceptual Explanation: Satisficing is a decision-making strategy that aims for a
satisfactory or adequate result, rather than the optimal solution, often due to bounded
rationality.
2. Which component of Emotional Intelligence (EI) involves the ability to control or redirect
disruptive impulses and moods?
A. Self-Awareness
B. Social Skill
,C. Self-Regulation
D. Empathy
Answer: C
Conceptual Explanation: Self-regulation is the component of EI that involves managing
one’s internal states, impulses, and resources.
3. In the context of supportive communication, which characteristic focuses on the problem
rather than the person’s traits?
A. Problem-oriented
B. Evaluative
C. Person-oriented
D. Global
Answer: A
Conceptual Explanation: Problem-oriented communication focuses on specific issues and
behaviors that can be changed, rather than criticizing the individual’s personality or
character.
4. According to the Path-Goal Theory of leadership, which style is best when tasks are
ambiguous and employees are stressed?
A. Supportive Leadership
B. Directive Leadership
, C. Achievement-Oriented Leadership
D. Participative Leadership
Answer: A
Conceptual Explanation: Supportive leadership provides psychological support to
subordinates, which is particularly effective when tasks are stressful, boring, or hazardous.
5. Which ethical framework suggests that an action is right if it produces the greatest good for
the greatest number of people?
A. Deontology
B. Virtue Ethics
C. Ethical Egoism
D. Utilitarianism
Answer: D
Conceptual Explanation: Utilitarianism is a consequentialist theory that evaluates the
morality of actions based on their outcome, specifically the maximization of utility or
happiness.
6. A manager who relies on their ‘gut feeling’ developed through years of experience is
utilizing which type of decision-making?
A. Rational Decision-Making
B. Intuitive Decision-Making
COMPREHENSIVE EXAM
1. When a manager chooses the first solution that meets the minimum criteria rather than
the optimal solution, which decision-making concept is being applied?
A. Optimizing
B. Rational Maximization
C. Intuitive Analysis
D. Satisficing
Answer: D
Conceptual Explanation: Satisficing is a decision-making strategy that aims for a
satisfactory or adequate result, rather than the optimal solution, often due to bounded
rationality.
2. Which component of Emotional Intelligence (EI) involves the ability to control or redirect
disruptive impulses and moods?
A. Self-Awareness
B. Social Skill
,C. Self-Regulation
D. Empathy
Answer: C
Conceptual Explanation: Self-regulation is the component of EI that involves managing
one’s internal states, impulses, and resources.
3. In the context of supportive communication, which characteristic focuses on the problem
rather than the person’s traits?
A. Problem-oriented
B. Evaluative
C. Person-oriented
D. Global
Answer: A
Conceptual Explanation: Problem-oriented communication focuses on specific issues and
behaviors that can be changed, rather than criticizing the individual’s personality or
character.
4. According to the Path-Goal Theory of leadership, which style is best when tasks are
ambiguous and employees are stressed?
A. Supportive Leadership
B. Directive Leadership
, C. Achievement-Oriented Leadership
D. Participative Leadership
Answer: A
Conceptual Explanation: Supportive leadership provides psychological support to
subordinates, which is particularly effective when tasks are stressful, boring, or hazardous.
5. Which ethical framework suggests that an action is right if it produces the greatest good for
the greatest number of people?
A. Deontology
B. Virtue Ethics
C. Ethical Egoism
D. Utilitarianism
Answer: D
Conceptual Explanation: Utilitarianism is a consequentialist theory that evaluates the
morality of actions based on their outcome, specifically the maximization of utility or
happiness.
6. A manager who relies on their ‘gut feeling’ developed through years of experience is
utilizing which type of decision-making?
A. Rational Decision-Making
B. Intuitive Decision-Making
