PYC3705 TRANSFORMATIVE
COUNSELLING ENCOUNTERS
CERTIFICATION EVALUATION 2026 FULL
SOLUTION VIEW AHEAD QUESTIONS
◉ At the point of referral, there are opportunities to
Answer: address a clients unmet needsA potential danger of losing
the client
◉ statements that can characterise a professional helping
relationship
Answer: A helping relationship is initially structured by the
counsellor or therapist but is open to cooperative restructuring
based upon the needs of the clientA helping relationship is one in
which all persons involved perceive the existence of trust, caring,
concern, and commitment and act accordinglyA helping relationship
is one that provides for the personal growth of all persons involved
◉ A helping relationship is established by the counsellor where all
the parties involved experience
Answer: Trust, caring, concern and commitment towards each other
a relationship where the counsellor and individuals involved in the
relationship experience personal growth
,◉ points or goals for the helper in an initial counselling contact
Answer: Introduce yourself & clarify your purposeClarify your
roleReach for feedback
◉ Stage one: (Initial disclosure) Relationship building
Answer: This stage focuses on the counsellor engaging with the
client to explore the issues that directly affect them.
◉ The vital first interview can
Answer: set the scene for what is to come, with the client reading the
counsellor's verbal and nonverbal signals to draw inferences about
the counsellor and the process The counsellor focuses on using good
listening skills and building a positive relationship.
◉ Welcome/Orienting the client to the consultation session
Answer: The consultation session is a little different than a regular
therapy session, so the counsellor makes a point to tell the client
what they are going to do, and what he/she will walk away with
from our meeting
◉ Clarify your role/ Share Your Initial Plan (let the client know that
you can help them)
, Answer: The client wants to know in a concrete way how you will
help them with their issue. The counsellor doesn't need to do an on-
the-fly treatment plan, but as the counsellor listens to the client,
ideas pop into his/her mind of what may work well for the client.
This is now the time for the counsellor to share that, give examples,
and give the client confidence that you are in control, that you 'get'
them, and that you have a plan.
◉ Feedback to client
Answer: This is where the counsellor thanks the client for being so
open and talking about difficult things and provides feedback and a
rough/initial diagnostic impression. The counsellor now emphasises
that he/she hears the client, reflects their own language back to
them, and validates that their concern is not 'just in their head' it's
serious enough that they came to a therapist about it, and that they
deserve a professional's help to feel better.
◉ The counsellor administering relational psychotherapy provides
Answer: provides an atmosphere of empathy and attentiveness in
order to elicit a full disclosure of the client's experiences, events, and
the affects they have had both relationally and socially
◉ Both client and counsellor work together to forge a strong,
uplifting and secure relationship that serves as
Answer: a model for future relationships the client will strive to
develop
COUNSELLING ENCOUNTERS
CERTIFICATION EVALUATION 2026 FULL
SOLUTION VIEW AHEAD QUESTIONS
◉ At the point of referral, there are opportunities to
Answer: address a clients unmet needsA potential danger of losing
the client
◉ statements that can characterise a professional helping
relationship
Answer: A helping relationship is initially structured by the
counsellor or therapist but is open to cooperative restructuring
based upon the needs of the clientA helping relationship is one in
which all persons involved perceive the existence of trust, caring,
concern, and commitment and act accordinglyA helping relationship
is one that provides for the personal growth of all persons involved
◉ A helping relationship is established by the counsellor where all
the parties involved experience
Answer: Trust, caring, concern and commitment towards each other
a relationship where the counsellor and individuals involved in the
relationship experience personal growth
,◉ points or goals for the helper in an initial counselling contact
Answer: Introduce yourself & clarify your purposeClarify your
roleReach for feedback
◉ Stage one: (Initial disclosure) Relationship building
Answer: This stage focuses on the counsellor engaging with the
client to explore the issues that directly affect them.
◉ The vital first interview can
Answer: set the scene for what is to come, with the client reading the
counsellor's verbal and nonverbal signals to draw inferences about
the counsellor and the process The counsellor focuses on using good
listening skills and building a positive relationship.
◉ Welcome/Orienting the client to the consultation session
Answer: The consultation session is a little different than a regular
therapy session, so the counsellor makes a point to tell the client
what they are going to do, and what he/she will walk away with
from our meeting
◉ Clarify your role/ Share Your Initial Plan (let the client know that
you can help them)
, Answer: The client wants to know in a concrete way how you will
help them with their issue. The counsellor doesn't need to do an on-
the-fly treatment plan, but as the counsellor listens to the client,
ideas pop into his/her mind of what may work well for the client.
This is now the time for the counsellor to share that, give examples,
and give the client confidence that you are in control, that you 'get'
them, and that you have a plan.
◉ Feedback to client
Answer: This is where the counsellor thanks the client for being so
open and talking about difficult things and provides feedback and a
rough/initial diagnostic impression. The counsellor now emphasises
that he/she hears the client, reflects their own language back to
them, and validates that their concern is not 'just in their head' it's
serious enough that they came to a therapist about it, and that they
deserve a professional's help to feel better.
◉ The counsellor administering relational psychotherapy provides
Answer: provides an atmosphere of empathy and attentiveness in
order to elicit a full disclosure of the client's experiences, events, and
the affects they have had both relationally and socially
◉ Both client and counsellor work together to forge a strong,
uplifting and secure relationship that serves as
Answer: a model for future relationships the client will strive to
develop
