PYC3705 TRANSFORMATIVE
COUNSELLING ENCOUNTERS STUDY
GUIDE 2026 COMPREHENSIVE QUESTIONS
AND STEP BY STEP SOLUTIONS
◉ What is one way a lay counsellor can help people access basic
needs?
Answer: By connecting them with services that provide food, shelter,
and healthcare.
◉ What is the importance of confidentiality for lay counsellors?
Answer: It is crucial to maintain trust and respect in the relationship
with help-seekers.
◉ What should a lay counsellor do if they cannot keep a promise?
Answer: They should avoid making promises they cannot keep to
maintain trust.
◉ What is a potential risk of self-disclosure related to the
counsellor's own issues?
Answer: The client may feel that the counsellor is not listening and is
more focused on their own issues.
COUNSELLING ENCOUNTERS STUDY
GUIDE 2026 COMPREHENSIVE QUESTIONS
AND STEP BY STEP SOLUTIONS
◉ What is one way a lay counsellor can help people access basic
needs?
Answer: By connecting them with services that provide food, shelter,
and healthcare.
◉ What is the importance of confidentiality for lay counsellors?
Answer: It is crucial to maintain trust and respect in the relationship
with help-seekers.
◉ What should a lay counsellor do if they cannot keep a promise?
Answer: They should avoid making promises they cannot keep to
maintain trust.
◉ What is a potential risk of self-disclosure related to the
counsellor's own issues?
Answer: The client may feel that the counsellor is not listening and is
more focused on their own issues.
