C201 BUSINESS ACUMEN EXAM
QUESTIONS AND ANSWERS
Whichnpartnofnthenorganizingnprocessnaidsninneffectivenandnefficientnprogressnto
wardnplannedngoalsnandnoftennresultsninnchangesnwithinnthenorganization?
A.nPromotingnvision
B.nEvaluatingnresults
C.nTurningnstrategynintonaction
D.nDeterminingnthenspecificnactivitiesn-nans-B.nEvaluatingnresults
Whatnisnthenresultnofnancompanynincreasingnthendelegationnofnauthoritynandnthe
nspannofncontrol?
A.nCentralizedndecisionnmaking
B.nIncreasednnumbernofnmanagersnatnthenuppernmanagementnlevel
C.nIncreasednnumbernofndirectnreportsnpernmanager
D.nIncreasedndecision-makingnauthorityngivenntonemployeesn-nans-
D.nIncreasedndecision-makingnauthorityngivenntonemployees
Whichntwonkeynelementsndoesnanneffectivenorganizationninclude?
Choosen2nanswers
A.nHumanninteraction
B.nCompensation
C.nSafety
D.nStructuren-nans-HumannInteractionnandnStructure
Whyndoesnanlinenorganizationalnstructurenfunctionnmostneffectivelyninnancrisisnsit
uation?
A.nItnprovidesnspecializednexpertise,nadvice,nandnguidance.
B.nItndrawsnonntemporarynresourcesnneededninnannemergency.
C.nItnestablishesnandirectnflownofnauthority.
D.nItnplacesnauthorityninnthenhandsnofnangroupnofnindividualsnrathernthannansin
glenperson.n-nans-C.nItnestablishesnandirectnflownofnauthority.
Ancompanynmightndividenitselfnintonsmallerngroupsnthatnbestnmatchnthentypesnof
ncustomersnitnserves.nWhatnisnthisnisnannexamplenof?
A.nDepartmentalization
B.nOrganization
,C.nStrategicnPlanning
D.nDecentralizationn-nans-A.nDepartmentalization
Whichnprimaryndriverndoesnmanagementnusenfornannorganization'snstructure?
A.nEasenofnemployeeninteraction
B.nHierarchicalnaccountability
C.nCompanynbusinessnprocesses
D.nAchievementnofncompanyngoalsn-nans-D.nAchievementnofncompanyngoals
Whichnstepninnthenorganizingnprocessnresultsninnmanagementngroupingnworknact
ivitiesnintonunitsnwithinnthenorganization?
A.nDelegation
B.nCentralization
C.nDecentralization
D.nDepartmentalizationn-nans-D.nDepartmentalization
Anhigh-
technstartupncompanynisnlaunchingnanmarketingncampaignnfornitsnnewnsocialnme
dianportalnbynhighlightingnhownthenportalnexceedsnthenconnectivitynandncollabora
tionncapabilitiesnofnallnothernsocialnmediansites.Whichntypenofncompetitivenadvant
agenisnthisncompanynleveraging?
A.nBrandnrecognition
B.nCustomernloyalty
C.nPrice
D.nProductn-nans-D.nProduct
Whichnmarketingnstrategynisndevotedntonmaintainingncontinuousnbottomnlinenprice
snrathernthannrelyingnonnshort-termnprice-cuttingntacticsnsuchnasncents-
offncoupons,nrebates,nandnspecialnsales?
A.nSkimmingnpricing
B.nPenetrationnpricing
C.nCost-basednpricing
D.nEverydaynlownpricingn-nans-D.nEverydaynlownpricing
Whennwouldnanpullnpromotionalnstrategynenhancenancompetitivenadvantagentonm
arketnanproductnbetternthannanpushnstrategy?
A.nWhennthenproductnisnbestnsoldnthroughnpersonalnsellingnactivities.
B.nWhenndemandnfornthenproductnisndrivennbynmarketingnintermediaries.
C.nWhenndemandnfornthenproductnisndrivennbynthenendnuser.
,D.nByncombiningnmessagesnofnprice-
value,nproductndifferentiation,nandnprestigenintonanfocusedncampaign.n-nans-
C.nWhenndemandnfornthenproductnisndrivennbynthenendnuser.
Whichnmarketingntoolnisnoftennusedntonbuildneffectivenrelationshipnmarketingncam
paigns?
A.nAffinitynprograms
B.nLogistics
C.nDistributionnstrategies
D.nProductnmixn-nans-A.nAffinitynprograms
Whichnelementnofnthenpromotionalnmixnhasnthenadvantagenofnmessagingnthatnc
annbentailorednforneachncustomer,nbutnthendisadvantagenofnanhighncostnpernco
ntact?
A.nAdvertising
B.nPersonalnselling
C.nSalesnpromotion
D.nSponsorshipsn-nans-B.nPersonalnselling
Whatnthreenfactorsnshouldnbenaddressedninnansuccessfulnmarketingnplan?
nChoosen3nanswers
A.nTargetnmarket
B.nProductngrossnmarginntarget
C.nSalesnrevenuengoals
D.nProductnspecifications
E.nPlannimplementationntimelinen-nans-A.nTargetnmarket
C.nSalesnrevenuengoals
E.nPlannimplementationntimeline
Whichnthreencharacteristicsnarenmeasuredninndemographicnsegmentation?
nChoosen3nanswers
A.nRacenandnethnicity
B.nGeographicnlocation
C.nIncome
D.nPurchasenhistory
E.nHouseholdnsizen-nans-A.nRacenandnethnicity
C.nIncome
E.nHouseholdnsize
Innwhichnthreenwaysndoesnbusiness-buyingnbehaviorndiffernfromnconsumer-
buyingnbehavior?nChoosen3nanswers
, A.nAngroupnorncommitteenoftennmakesndecisions.
B.nPurchasersnfollownannadnhocnprocess.
C.nPurchasersnoftenninvitenselectednprovidersntonbidnonnanpurchase.
D.nBuyersntreatneachnbuyingndecisionnindependently.
E.nBuyersnfacenorganizationalninfluencesnthatnaffectntheirnownnpreferences.n-
nans-A.nAngroupnorncommitteenoftennmakesndecisions.
C.nPurchasersnoftenninvitenselectednprovidersntonbidnonnanpurchase.
E.nBuyersnfacenorganizationalninfluencesnthatnaffectntheirnownnpreferences.
Whichnthreenfactorsnsuggestnanproductnshouldnbenmarketednasnanspecialtynprod
uct?nChoosen3nanswers
A.nPricednhigh
B.nPricednlow
C.nPurchasednfrequently
D.nPurchasedninfrequently
E.nAvailablenfromnanlargennumbernofnretailers
F.nAvailablenfromnansmallnnumbernofnretailnoutletsn-nans-A.nPricednhigh
D.nPurchasedninfrequently
F.nAvailablenfromnansmallnnumbernofnretailnoutlets
Withnwhichntwontypesnofnproductsndoesnanmarketingnstrategynrelynonnadvertisin
gnmorenthannpersonalnselling?nChoosen2nanswers
A.nCapitalnproductsnboughtnwithnbudgetednfunds
B.nAccessoriesntonprimarynproducts
C.nComponentnpartsnofnprimarynproducts
D.nConsumablensuppliesn-nans-B.nAccessoriesntonprimarynproducts
D.nConsumablensupplies
Afternyearsnofnmarketingnanbodynlotion,nancosmeticsncompanynbeginsnpromoting
nthenlotionnasnanninsectnrepellentnasnwell.Innwhichnthreenproductnlifencyclenexte
nsionnstrategiesndidnthisncompanynengage?nChoosen3nanswers
A.nIncreasingnthenfrequencynofnshoppernvisits
B.nAddingnnewnusers
C.nRe-brandingnthenproduct
D.nIncreasingnfrequencynofnuse
E.nFindingnnewnusesnfornthenproductn-nans-B.nAddingnnewnusers
D.nIncreasingnfrequencynofnuse
E.nFindingnnewnusesnfornthenproduct
Whatnarenthreenqualitiesnofnstrongnbrandnequity?nChoosen3nanswers
A.nAwareness
B.nLoyalty
QUESTIONS AND ANSWERS
Whichnpartnofnthenorganizingnprocessnaidsninneffectivenandnefficientnprogressnto
wardnplannedngoalsnandnoftennresultsninnchangesnwithinnthenorganization?
A.nPromotingnvision
B.nEvaluatingnresults
C.nTurningnstrategynintonaction
D.nDeterminingnthenspecificnactivitiesn-nans-B.nEvaluatingnresults
Whatnisnthenresultnofnancompanynincreasingnthendelegationnofnauthoritynandnthe
nspannofncontrol?
A.nCentralizedndecisionnmaking
B.nIncreasednnumbernofnmanagersnatnthenuppernmanagementnlevel
C.nIncreasednnumbernofndirectnreportsnpernmanager
D.nIncreasedndecision-makingnauthorityngivenntonemployeesn-nans-
D.nIncreasedndecision-makingnauthorityngivenntonemployees
Whichntwonkeynelementsndoesnanneffectivenorganizationninclude?
Choosen2nanswers
A.nHumanninteraction
B.nCompensation
C.nSafety
D.nStructuren-nans-HumannInteractionnandnStructure
Whyndoesnanlinenorganizationalnstructurenfunctionnmostneffectivelyninnancrisisnsit
uation?
A.nItnprovidesnspecializednexpertise,nadvice,nandnguidance.
B.nItndrawsnonntemporarynresourcesnneededninnannemergency.
C.nItnestablishesnandirectnflownofnauthority.
D.nItnplacesnauthorityninnthenhandsnofnangroupnofnindividualsnrathernthannansin
glenperson.n-nans-C.nItnestablishesnandirectnflownofnauthority.
Ancompanynmightndividenitselfnintonsmallerngroupsnthatnbestnmatchnthentypesnof
ncustomersnitnserves.nWhatnisnthisnisnannexamplenof?
A.nDepartmentalization
B.nOrganization
,C.nStrategicnPlanning
D.nDecentralizationn-nans-A.nDepartmentalization
Whichnprimaryndriverndoesnmanagementnusenfornannorganization'snstructure?
A.nEasenofnemployeeninteraction
B.nHierarchicalnaccountability
C.nCompanynbusinessnprocesses
D.nAchievementnofncompanyngoalsn-nans-D.nAchievementnofncompanyngoals
Whichnstepninnthenorganizingnprocessnresultsninnmanagementngroupingnworknact
ivitiesnintonunitsnwithinnthenorganization?
A.nDelegation
B.nCentralization
C.nDecentralization
D.nDepartmentalizationn-nans-D.nDepartmentalization
Anhigh-
technstartupncompanynisnlaunchingnanmarketingncampaignnfornitsnnewnsocialnme
dianportalnbynhighlightingnhownthenportalnexceedsnthenconnectivitynandncollabora
tionncapabilitiesnofnallnothernsocialnmediansites.Whichntypenofncompetitivenadvant
agenisnthisncompanynleveraging?
A.nBrandnrecognition
B.nCustomernloyalty
C.nPrice
D.nProductn-nans-D.nProduct
Whichnmarketingnstrategynisndevotedntonmaintainingncontinuousnbottomnlinenprice
snrathernthannrelyingnonnshort-termnprice-cuttingntacticsnsuchnasncents-
offncoupons,nrebates,nandnspecialnsales?
A.nSkimmingnpricing
B.nPenetrationnpricing
C.nCost-basednpricing
D.nEverydaynlownpricingn-nans-D.nEverydaynlownpricing
Whennwouldnanpullnpromotionalnstrategynenhancenancompetitivenadvantagentonm
arketnanproductnbetternthannanpushnstrategy?
A.nWhennthenproductnisnbestnsoldnthroughnpersonalnsellingnactivities.
B.nWhenndemandnfornthenproductnisndrivennbynmarketingnintermediaries.
C.nWhenndemandnfornthenproductnisndrivennbynthenendnuser.
,D.nByncombiningnmessagesnofnprice-
value,nproductndifferentiation,nandnprestigenintonanfocusedncampaign.n-nans-
C.nWhenndemandnfornthenproductnisndrivennbynthenendnuser.
Whichnmarketingntoolnisnoftennusedntonbuildneffectivenrelationshipnmarketingncam
paigns?
A.nAffinitynprograms
B.nLogistics
C.nDistributionnstrategies
D.nProductnmixn-nans-A.nAffinitynprograms
Whichnelementnofnthenpromotionalnmixnhasnthenadvantagenofnmessagingnthatnc
annbentailorednforneachncustomer,nbutnthendisadvantagenofnanhighncostnpernco
ntact?
A.nAdvertising
B.nPersonalnselling
C.nSalesnpromotion
D.nSponsorshipsn-nans-B.nPersonalnselling
Whatnthreenfactorsnshouldnbenaddressedninnansuccessfulnmarketingnplan?
nChoosen3nanswers
A.nTargetnmarket
B.nProductngrossnmarginntarget
C.nSalesnrevenuengoals
D.nProductnspecifications
E.nPlannimplementationntimelinen-nans-A.nTargetnmarket
C.nSalesnrevenuengoals
E.nPlannimplementationntimeline
Whichnthreencharacteristicsnarenmeasuredninndemographicnsegmentation?
nChoosen3nanswers
A.nRacenandnethnicity
B.nGeographicnlocation
C.nIncome
D.nPurchasenhistory
E.nHouseholdnsizen-nans-A.nRacenandnethnicity
C.nIncome
E.nHouseholdnsize
Innwhichnthreenwaysndoesnbusiness-buyingnbehaviorndiffernfromnconsumer-
buyingnbehavior?nChoosen3nanswers
, A.nAngroupnorncommitteenoftennmakesndecisions.
B.nPurchasersnfollownannadnhocnprocess.
C.nPurchasersnoftenninvitenselectednprovidersntonbidnonnanpurchase.
D.nBuyersntreatneachnbuyingndecisionnindependently.
E.nBuyersnfacenorganizationalninfluencesnthatnaffectntheirnownnpreferences.n-
nans-A.nAngroupnorncommitteenoftennmakesndecisions.
C.nPurchasersnoftenninvitenselectednprovidersntonbidnonnanpurchase.
E.nBuyersnfacenorganizationalninfluencesnthatnaffectntheirnownnpreferences.
Whichnthreenfactorsnsuggestnanproductnshouldnbenmarketednasnanspecialtynprod
uct?nChoosen3nanswers
A.nPricednhigh
B.nPricednlow
C.nPurchasednfrequently
D.nPurchasedninfrequently
E.nAvailablenfromnanlargennumbernofnretailers
F.nAvailablenfromnansmallnnumbernofnretailnoutletsn-nans-A.nPricednhigh
D.nPurchasedninfrequently
F.nAvailablenfromnansmallnnumbernofnretailnoutlets
Withnwhichntwontypesnofnproductsndoesnanmarketingnstrategynrelynonnadvertisin
gnmorenthannpersonalnselling?nChoosen2nanswers
A.nCapitalnproductsnboughtnwithnbudgetednfunds
B.nAccessoriesntonprimarynproducts
C.nComponentnpartsnofnprimarynproducts
D.nConsumablensuppliesn-nans-B.nAccessoriesntonprimarynproducts
D.nConsumablensupplies
Afternyearsnofnmarketingnanbodynlotion,nancosmeticsncompanynbeginsnpromoting
nthenlotionnasnanninsectnrepellentnasnwell.Innwhichnthreenproductnlifencyclenexte
nsionnstrategiesndidnthisncompanynengage?nChoosen3nanswers
A.nIncreasingnthenfrequencynofnshoppernvisits
B.nAddingnnewnusers
C.nRe-brandingnthenproduct
D.nIncreasingnfrequencynofnuse
E.nFindingnnewnusesnfornthenproductn-nans-B.nAddingnnewnusers
D.nIncreasingnfrequencynofnuse
E.nFindingnnewnusesnfornthenproduct
Whatnarenthreenqualitiesnofnstrongnbrandnequity?nChoosen3nanswers
A.nAwareness
B.nLoyalty