SOP Exam questions with answers |\ |\ |\ |\
What is a LTD (Lengthy Tarmac Delay) - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔120 minutes or more w/o access to a |\ |\ |\ |\ |\ |\ |\ |\ |\
terminal
How often do you make an announcement for delays? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Every 30 minutes |\ |\ |\ |\
If all pax are deplaned, can FAs leave the aircraft in
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
between flights? - CORRECT ANSWERS ✔✔Yes. But you |\ |\ |\ |\ |\ |\ |\ |\
would have to redo your preflight
|\ |\ |\ |\ |\
When do you start calculating delay time? (3) - CORRECT
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ANSWERS ✔✔1. After door closure |\ |\ |\ |\
2. After the aircraft lands
|\ |\ |\ |\
3. After aircraft door opens and customers can't deplane
|\ |\ |\ |\ |\ |\ |\ |\
After how long of a delay must carriers either Take Off,
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
provide food/water/lav/medical assistance, or return to
|\ |\ |\ |\ |\ |\
gate? - CORRECT ANSWERS ✔✔No later than 2 hours
|\ |\ |\ |\ |\ |\ |\ |\
After how long must a carrier either takeoff or return to
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
the gate? - CORRECT ANSWERS ✔✔3 hours
|\ |\ |\ |\ |\ |\
,How long does the delay have to be for a purser to fill out
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
LTD report - CORRECT ANSWERS ✔✔2 hours
|\ |\ |\ |\ |\ |\
Excluded carry on items - CORRECT ANSWERS ✔✔•
|\ |\ |\ |\ |\ |\ |\ |\
umbrella |\
• camera
|\ |\
• overcoat
|\
• reading material
|\ |\
• diaper bag
|\ |\
• breast pump
|\ |\
• folding strollers
|\ |\
• crutches
|\
How many pets can be in a kennel and go under the seat?
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
- CORRECT ANSWERS ✔✔1 pet pet kennel
|\ |\ |\ |\ |\ |\ |\
Passengers with pets may not sit: - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔In exit row and in a bulkhead seat
|\ |\ |\ |\ |\ |\ |\
What type of animal can be a service animal - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔Dog |\
, CRO - CORRECT ANSWERS ✔✔Complain resolution official.
|\ |\ |\ |\ |\ |\
Involving disabilities
|\ |\
Who makes the announcements in the cabin - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔Purser |\
If additional passengers board the airplane after you
|\ |\ |\ |\ |\ |\ |\ |\
perform safety demo, what do you have to do? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Redo demo or brief those
|\ |\ |\ |\ |\ |\ |\
passengers individually |\
Name the order of Door Closure - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔• announcement
|\
• arm door
|\ |\
• cross check
|\ |\
• all call
|\ |\
Name the order of procedures for doors upon arrival -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔• disarm door |\ |\ |\ |\
•cross check |\
•announcement |\
• all call
|\ |\
What is a LTD (Lengthy Tarmac Delay) - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔120 minutes or more w/o access to a |\ |\ |\ |\ |\ |\ |\ |\ |\
terminal
How often do you make an announcement for delays? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Every 30 minutes |\ |\ |\ |\
If all pax are deplaned, can FAs leave the aircraft in
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
between flights? - CORRECT ANSWERS ✔✔Yes. But you |\ |\ |\ |\ |\ |\ |\ |\
would have to redo your preflight
|\ |\ |\ |\ |\
When do you start calculating delay time? (3) - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔1. After door closure |\ |\ |\ |\
2. After the aircraft lands
|\ |\ |\ |\
3. After aircraft door opens and customers can't deplane
|\ |\ |\ |\ |\ |\ |\ |\
After how long of a delay must carriers either Take Off,
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
provide food/water/lav/medical assistance, or return to
|\ |\ |\ |\ |\ |\
gate? - CORRECT ANSWERS ✔✔No later than 2 hours
|\ |\ |\ |\ |\ |\ |\ |\
After how long must a carrier either takeoff or return to
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
the gate? - CORRECT ANSWERS ✔✔3 hours
|\ |\ |\ |\ |\ |\
,How long does the delay have to be for a purser to fill out
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
LTD report - CORRECT ANSWERS ✔✔2 hours
|\ |\ |\ |\ |\ |\
Excluded carry on items - CORRECT ANSWERS ✔✔•
|\ |\ |\ |\ |\ |\ |\ |\
umbrella |\
• camera
|\ |\
• overcoat
|\
• reading material
|\ |\
• diaper bag
|\ |\
• breast pump
|\ |\
• folding strollers
|\ |\
• crutches
|\
How many pets can be in a kennel and go under the seat?
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
- CORRECT ANSWERS ✔✔1 pet pet kennel
|\ |\ |\ |\ |\ |\ |\
Passengers with pets may not sit: - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔In exit row and in a bulkhead seat
|\ |\ |\ |\ |\ |\ |\
What type of animal can be a service animal - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔Dog |\
, CRO - CORRECT ANSWERS ✔✔Complain resolution official.
|\ |\ |\ |\ |\ |\
Involving disabilities
|\ |\
Who makes the announcements in the cabin - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔Purser |\
If additional passengers board the airplane after you
|\ |\ |\ |\ |\ |\ |\ |\
perform safety demo, what do you have to do? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔Redo demo or brief those
|\ |\ |\ |\ |\ |\ |\
passengers individually |\
Name the order of Door Closure - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔• announcement
|\
• arm door
|\ |\
• cross check
|\ |\
• all call
|\ |\
Name the order of procedures for doors upon arrival -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
CORRECT ANSWERS ✔✔• disarm door |\ |\ |\ |\
•cross check |\
•announcement |\
• all call
|\ |\
