NSG 3180 – COMMUNICATION &
TEAMWORK EXAM 2 – COMPLETE
Q&A STUDY GUIDE
1. Which stage of Lewin’s Change Theory involves the nurse manager helping staff members
integrate new behaviors into their routine practice after a successful implementation?
A. Refreezing
B. Moving
C. Unfreezing
D. Resistance
Answer: A
Conceptual Explanation: Refreezing is the final stage where changes are stabilized and
integrated into the permanent state of the organization.
2. When utilizing the SBAR communication tool, which component includes the nurse’s
professional assessment of what is happening currently?
A. Situation
B. Assessment
,C. Background
D. Recommendation
Answer: B
Conceptual Explanation: The Assessment component involves the nurse sharing their
analysis and professional opinion regarding the patient’s status.
3. In the Tuckman model of group development, which stage is characterized by members
challenging each other’s ideas and competing for status within the team?
A. Forming
B. Performing
C. Norming
D. Storming
Answer: D
Conceptual Explanation: Storming is the stage where conflict and competition are most
prevalent as members define their roles and influence.
4. A nurse manager uses a leadership style that focuses on mentorship, shared vision, and
inspiring staff to exceed their own expectations. This is best described as:
A. Transactional Leadership
B. Transformational Leadership
C. Laissez-faire Leadership
, D. Autocratic Leadership
Answer: B
Conceptual Explanation: Transformational leadership focuses on building relationships
and motivating staff through vision and inspiration rather than rewards and punishments.
5. Which conflict resolution strategy is most appropriate when both parties have equal power
and the goal is to find a quick, middle-ground solution?
A. Collaborating
B. Compromising
C. Competing
D. Avoiding
Answer: B
Conceptual Explanation: Compromising involves both parties giving up something to
reach a quick, mutually acceptable agreement.
6. According to the NCSBN, which of the following is one of the Five Rights of Delegation?
A. Right Supervision and Evaluation
B. Right Compensation
C. Right Duration
D. Right Geographical Location
TEAMWORK EXAM 2 – COMPLETE
Q&A STUDY GUIDE
1. Which stage of Lewin’s Change Theory involves the nurse manager helping staff members
integrate new behaviors into their routine practice after a successful implementation?
A. Refreezing
B. Moving
C. Unfreezing
D. Resistance
Answer: A
Conceptual Explanation: Refreezing is the final stage where changes are stabilized and
integrated into the permanent state of the organization.
2. When utilizing the SBAR communication tool, which component includes the nurse’s
professional assessment of what is happening currently?
A. Situation
B. Assessment
,C. Background
D. Recommendation
Answer: B
Conceptual Explanation: The Assessment component involves the nurse sharing their
analysis and professional opinion regarding the patient’s status.
3. In the Tuckman model of group development, which stage is characterized by members
challenging each other’s ideas and competing for status within the team?
A. Forming
B. Performing
C. Norming
D. Storming
Answer: D
Conceptual Explanation: Storming is the stage where conflict and competition are most
prevalent as members define their roles and influence.
4. A nurse manager uses a leadership style that focuses on mentorship, shared vision, and
inspiring staff to exceed their own expectations. This is best described as:
A. Transactional Leadership
B. Transformational Leadership
C. Laissez-faire Leadership
, D. Autocratic Leadership
Answer: B
Conceptual Explanation: Transformational leadership focuses on building relationships
and motivating staff through vision and inspiration rather than rewards and punishments.
5. Which conflict resolution strategy is most appropriate when both parties have equal power
and the goal is to find a quick, middle-ground solution?
A. Collaborating
B. Compromising
C. Competing
D. Avoiding
Answer: B
Conceptual Explanation: Compromising involves both parties giving up something to
reach a quick, mutually acceptable agreement.
6. According to the NCSBN, which of the following is one of the Five Rights of Delegation?
A. Right Supervision and Evaluation
B. Right Compensation
C. Right Duration
D. Right Geographical Location
