NASIONALE SENIOR SERTIFIKAAT (NSC) / NATIONAL SENIOR CERTIFICATE
TOURISM
Grade 12 | Complete Study Summary
Covers all NINE CAPS topics, the structure of the NSC exam paper, the PAT, and answering techniques
drawn from recent DBE and provincial NSC question papers and marking guidelines.
Not an official Department of Basic Education (DBE) publication — compiled as a supplementary study resource,
aligned to the CAPS curriculum and the DBE's current Grade 12 Examination Guidelines, Annual Teaching Plans and
NSC question paper conventions for the National Senior Certificate (NSC).
, TABLE OF CONTENTS
PART 1: OVERVIEW — CAPS, ATP AND THE EXAM PAPER
1.1 The Nine CAPS Topics
1.2 Annual Teaching Plan (ATP) — Term Overview
1.3 Structure of the NSC Exam Paper
1.4 Command Words and How to Answer Long Questions
PART 2: SECTION A — SHORT QUESTIONS
2.1 What Section A Tests
2.2 Strategy for Objective Questions
PART 3: SECTION B — MAP WORK & TOUR PLANNING; FOREIGN EXCHANGE
3.1 Map Work Skills
3.2 World Time Zones and Time Calculations
3.3 Travel Documentation
3.4 Health and Safety
3.5 Tour Planning: Route Plans, Itineraries and Budgets
3.6 Foreign Exchange
PART 4: SECTION C — TOURISM ATTRACTIONS; CULTURE & HERITAGE; MARKETING
4.1 Tourist Attractions
4.2 World Icons and South African World Heritage Sites
4.3 Culture and Heritage Tourism
4.4 Marketing
PART 5: SECTION D — TOURISM SECTORS; SUSTAINABLE & RESPONSIBLE TOURISM
5.1 The Eight Tourism Sectors
5.2 Professionalism and Codes of Conduct
5.3 Sustainable and Responsible Tourism
PART 6: SECTION E — DOMESTIC, REGIONAL & INTERNATIONAL TOURISM;
COMMUNICATION & CUSTOMER CARE
6.1 Global Events, Political Situations and Unforeseen Occurrences
6.2 Domestic, Regional and International Tourism
6.3 Communication and Customer Care
PART 7: THE PAT (PRACTICAL ASSESSMENT TASK)
7.1 What the PAT Is
7.2 Structure and Topics of the PAT
7.3 Tips for the PAT
TOURISM
Grade 12 | Complete Study Summary
Covers all NINE CAPS topics, the structure of the NSC exam paper, the PAT, and answering techniques
drawn from recent DBE and provincial NSC question papers and marking guidelines.
Not an official Department of Basic Education (DBE) publication — compiled as a supplementary study resource,
aligned to the CAPS curriculum and the DBE's current Grade 12 Examination Guidelines, Annual Teaching Plans and
NSC question paper conventions for the National Senior Certificate (NSC).
, TABLE OF CONTENTS
PART 1: OVERVIEW — CAPS, ATP AND THE EXAM PAPER
1.1 The Nine CAPS Topics
1.2 Annual Teaching Plan (ATP) — Term Overview
1.3 Structure of the NSC Exam Paper
1.4 Command Words and How to Answer Long Questions
PART 2: SECTION A — SHORT QUESTIONS
2.1 What Section A Tests
2.2 Strategy for Objective Questions
PART 3: SECTION B — MAP WORK & TOUR PLANNING; FOREIGN EXCHANGE
3.1 Map Work Skills
3.2 World Time Zones and Time Calculations
3.3 Travel Documentation
3.4 Health and Safety
3.5 Tour Planning: Route Plans, Itineraries and Budgets
3.6 Foreign Exchange
PART 4: SECTION C — TOURISM ATTRACTIONS; CULTURE & HERITAGE; MARKETING
4.1 Tourist Attractions
4.2 World Icons and South African World Heritage Sites
4.3 Culture and Heritage Tourism
4.4 Marketing
PART 5: SECTION D — TOURISM SECTORS; SUSTAINABLE & RESPONSIBLE TOURISM
5.1 The Eight Tourism Sectors
5.2 Professionalism and Codes of Conduct
5.3 Sustainable and Responsible Tourism
PART 6: SECTION E — DOMESTIC, REGIONAL & INTERNATIONAL TOURISM;
COMMUNICATION & CUSTOMER CARE
6.1 Global Events, Political Situations and Unforeseen Occurrences
6.2 Domestic, Regional and International Tourism
6.3 Communication and Customer Care
PART 7: THE PAT (PRACTICAL ASSESSMENT TASK)
7.1 What the PAT Is
7.2 Structure and Topics of the PAT
7.3 Tips for the PAT
