Indiana Navigator Certification, question
exam with answer key
Introduction
This worksheet contains 51 multiple-choice questions covering the
role and responsibilities of Indiana Navigators, Marketplace
enrollment, eligibility, financial assistance, privacy, consumer
protection, and health insurance terminology. Topics include
Special Enrollment Periods, Open Enrollment, provider networks,
deductibles, copayments, coinsurance, Medicaid, CHIP, Medicare,
QHPs, appeals, grievances, and consumer assistance. An answer key
is provided on pages 12–13.
Exam Questions and Answers
, Indiana Navigator EXAM
51 questions
Name: Date: Score:
1. What is the primary role of a health insurance Navigator?
A To sell insurance products for commission
B To provide fair and impartial assistance with health coverage options
C To determine medical diagnoses
D To approve insurance claims
2. What is a provider network?
A The doctors, hospitals, and other providers contracted with a health plan
B A list of prescription prices only
C A government tax database
D A consumer advocacy group
3. What is a Special Enrollment Period (SEP)?
A A mandatory waiting period for all consumers
B A hospital billing period
C A Medicare appeals process
D A period when certain qualifying life events allow someone to enroll outside the annual Open
Enrollment Period